Another On/Off Relationship
Caller: “I’m calling about my laptop; it was stolen.”
Me: “I would advise you to call the police and file a police report. Then we can assist in recovering it.”
Caller: “I don’t want to involve the police. It was my girlfriend that stole it, and I just want you to turn it off.”
Me: “I’m sorry, ma’am, I don’t understand. How would we turn it off?”
Caller: “You guys should just be able to turn it off, right? I’m pretty sure if you turned it off that she’d let me have it back.”
I had to explain to her, in the most professional way possible, that as long as this person had access to an electrical outlet, they would be able to turn the laptop on. She seemed genuinely disappointed that we didn’t have some sort of satellite power controller for intervening in lovers’ spats.