You’re An Idi0t, Part 2

| Ottawa, ON, Canada | Language & Words

(In order to proceed on our site, users need to type in a signature consisting of their name and their username, which is an eight-digit number.)

Customer: “Every time I’m typin’ in my signature, it ain’t accepting it.”

Me: “Okay, well, I just want to make sure everything’s entered correctly in our system.”

(I read out their name, including spelling. Everything’s correct.)

Me: “Alright, let’s check your user ID. It should be zero-one-six—”

Customer: “Now, hold on. Do you mean the letter zero, or the number zero?”

Me: “…The number. Zero is a number.”

Customer: “Oh…huh. Well, that may be the problem. I been usin’ the alphabet-zero this whole time!”

Related:
You’re An Idi0t
You Have O Sense

Weekend Roundup: Tech Support Classics, Part 2

, , | Not Always Right | Roundups, Technology

Tech Support Classics, Part 2: This week, we feature another five stories that reveal the trials, tribulations, and terrors that technical support employees endure daily! PS–also check out Tech Support Classics, Part 1!

  1. Scareware Makes Us Aware:
    TMI: getting an STD from an FLV!
  2. Workin’ That Tech Support Magic:
    A clever tech support employee gets some magical help!
  3. Get A Life:
    A “real”-ly demanding customer gets a “reality” check.
  4. What She Needs Is A Skynet:
    Artificial intelligence meets zero intelligence.
  5. How To Make Them As Silent As A Mouse, Part 2:
    A user points and clicks their way into the Tech Support Hall Of Shame!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!

Weekend Roundup: You Drive Me Crazy

, , , , | Not Always Right | Bizarre, Roundups

Your Drive Me Crazy! This week, we share five stories of customers who drive employees nuts—and the brave workers who are driven to serve them just the same!

  1. Drive Hoo:
    Woohoo! Drive-thru customers can really drive you crazy!
  2. Preserving Life, 1-Up At A Time:
    Proof that Pokémon-players take “Gotta Catch ‘Em All” VERY seriously.
  3. Copycats…and Copy Dogs, Copy Sheep…:
    A customer wanting to clone his dog? Just another day at the bookstore!
  4. That Was Random:
    One coffee shop customer takes a random walk on the weird side.
  5. We Can Thank Hollywood And “Hacker” Films For This:
    Tech support can fix your hard drive, but not the car you drive!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!