You Didn’t Hear It Foam Me

, | Hamilton, New Zealand | Extra Stupid, Technology

(I am explaining to a customer that his cellphone is not covered under warranty because is suffering from water damage.)

Customer: “But I didn’t get it wet!”

Me: “You told me you took it to the foam night party at the local bar.”

Customer: “Yes, but that’s foam, not liquid.”

Me: “Did you notice that you came out wet, though?”

Customer: “Yes, but it’s not water! How can it be liquid damage?!”

Computer See, Computer Do

| Dublin, Ireland | Technology

Customer: “So, I bought this printer from you and set it all up. My computer keeps saying ‘printer not found’.”

Me: “Well, that doesn’t sound right. Could you tell me what you have tried so far?”

Customer: “Well, I turned the screen towards the printer, but the computer still keeps telling me that it can’t find the printer…”

Feeder Mice Not Included

| Chicago, IL, USA | Technology

Me: “[Company] tech support, how may I help you?”

Caller: “Hi, I’ve got a problem. Your program is telling me to get a pet snake. I don’t want one.”

Me: “Excuse me?”

Caller: “It’s giving me a message telling me I need a snake to run it.”

Me: “Read the message to me please.”

Caller: “Error: Python required to run script.”

Not Your Only Loose Connection

| Nova Scotia, Canada | Technology

Me: “Thank you for choosing [company]. How can I help you today?”

Customer: “My internet’s not working.”

Me: “Okay, I can help–”

Customer: “It’s your f***ing network!”

Me: “Okay, I can see your frustra–”

Customer: “[Company] is a piece of s***!”

Me: “Ma’am, we’re both people and I’d respect it if you treat me like one.”

Customer: *sigh* “Fix it.”

Me: “Your ethernet cord is unplugged.”

(The customer notices this and plugs in ethernet cord.)

Customer: “Oh, I’m sorry.”

Try Not To Catch A Code

| Claremont, NH, USA | Technology

Me: “Hi, this is [computer repair]. How may I help you today?”

Customer: “Hi, I think there’s a problem with my computer. I was online and lots of windows starting popping up. Then, it locked up and I couldn’t do anything.”

Me: “That sounds like it has a virus. Just don’t touch it. Bring it in, and we’ll take a look at it, okay?”

Customer: “Oh no! I’ll be down shortly.”

(About thirty minutes later, a woman comes in with a disgusted and terrified look on her face. She is carrying her computer in a black trash bag.)

Customer: *hands me bag with outstretched hands* “Here, take it!”

Me: “Why is it in a black trash bag?”

Customer: “I didn’t want to catch the virus!”

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