Not A Smart Guy, Period

| Auckland, New Zealand | Uncategorized

Me: “Okay, sir. The email address is [name]@[company].com.”

Caller: “Dot-com. Is that all one word?”

Me: “Dot, as in a full stop.”

Caller: “Smart guy, huh?!”

Not So Smart-Phone, Part 3

| New York, NY, USA | Uncategorized

Caller: “I’d like to know how to charge my handheld, please.”

Me: “Take the cable, and plug it into the bottom of the handheld. Take the other side, and plug it into the wall.”

Caller: “Which one goes in the wall?”

Me: “The side that has the two prongs.”

Caller: “Why is this so complicated?!” *click*

Related:
Not So Smart-Phone, Part 2
Not So Smart-Phone

This Tutor Should Have Been Screened Harder

| Australia | Top

(I am reinstalling the operating system on one of the student computers. I leave a note on it stating that it is out of order, and that students shouldn’t touch the computer. A tutor walks in, and reads the note. He looks at computer screen, and reads the note one more time. He then turns the computer off before I can react.)

Tutor: “I think there’s something wrong with this computer.”

Me: “Why did you turn it off? Who told you to turn off?”

Tutor: “Oh, the note said students weren’t allowed to touch it.”

Me: “Okay, there’s a loophole there, I guess. But why did you turn it off?”

Tutor: “I don’t know.”

Between The Teen Computer Screen

| Online | Uncategorized

Me: *via online chat* “It’s just the date of birth that doesn’t match on your account. But I have the correct account pulled up here.”

Customer: “Maybe if I tried to make the account when I was very young, I might have claimed to be eighteen at the time. But the month and day would still be the same!”

Me: “…I see.”

Customer: “Yes. I know it was very wrong of teenager-me to claim to be an adult. However, I can hardly ground her at this point.”

Their Business Days Are Numbered

| American Fork, UT, USA | Uncategorized

Me: “Thank you for calling! Can I have your customer ID number, please?”

Caller: “I don’t have that. Can I give you the business name?”

Me: “Do you have your program open? I can actually tell you how to find your customer ID number.”

Caller: “No, but I have the address.”

Me: “Do you have the phone number by chance? That usually brings it up.”

Caller: “No, but I have the customer number. Will that help?”

Me: “Yes, the customer number would be very helpful…”