As Thick As Pea Soup

| Ohio, USA | Extra Stupid, Food & Drink

Me: “Thank you for calling technical support. How may I help you?”

Customer: “Yes, I was calling because I am having some troubles.”

Me: “And what troubles are you having?”

Customer: “I don’t know how much water goes into my soup.”

(I’m about to tell her she can’t call us for stuff like this, until I realize it would be so much easier to just help her.)

Me: “Ma’am, are there directions anywhere on the side?”

Customer: “Oh, right.” *hangs up*

You Didn’t Hear It Foam Me

, | Hamilton, New Zealand | Extra Stupid, Technology

(I am explaining to a customer that his cellphone is not covered under warranty because is suffering from water damage.)

Customer: “But I didn’t get it wet!”

Me: “You told me you took it to the foam night party at the local bar.”

Customer: “Yes, but that’s foam, not liquid.”

Me: “Did you notice that you came out wet, though?”

Customer: “Yes, but it’s not water! How can it be liquid damage?!”

Computer See, Computer Do

| Dublin, Ireland | Technology

Customer: “So, I bought this printer from you and set it all up. My computer keeps saying ‘printer not found’.”

Me: “Well, that doesn’t sound right. Could you tell me what you have tried so far?”

Customer: “Well, I turned the screen towards the printer, but the computer still keeps telling me that it can’t find the printer…”

Feeder Mice Not Included

| Chicago, IL, USA | Technology

Me: “[Company] tech support, how may I help you?”

Caller: “Hi, I’ve got a problem. Your program is telling me to get a pet snake. I don’t want one.”

Me: “Excuse me?”

Caller: “It’s giving me a message telling me I need a snake to run it.”

Me: “Read the message to me please.”

Caller: “Error: Python required to run script.”

Not Your Only Loose Connection

| Nova Scotia, Canada | Technology

Me: “Thank you for choosing [company]. How can I help you today?”

Customer: “My internet’s not working.”

Me: “Okay, I can help–”

Customer: “It’s your f***ing network!”

Me: “Okay, I can see your frustra–”

Customer: “[Company] is a piece of s***!”

Me: “Ma’am, we’re both people and I’d respect it if you treat me like one.”

Customer: *sigh* “Fix it.”

Me: “Your ethernet cord is unplugged.”

(The customer notices this and plugs in ethernet cord.)

Customer: “Oh, I’m sorry.”

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