A Price For The Devil To Pay

| RI, USA | Crazy Requests, Religion

Customer: “Excuse me, miss; could you help me?”

Me: “Sure, what do you need?”

Customer: “Could you change the price on this syrup? The unit price is $6.66, and I don’t want to buy the devil’s syrup.”

Me: “I don’t think we can change the price at the store level. And I’m not sure that’s a valid reason to change a price.”

Customer: “It doesn’t have to be much. Even just a penny would be fine. Could you ask your manager?”

Me: “Ma’am, I really don’t think we can change the price on a national brand item. We have other kinds of syrup that are just as good if the unit price of that brand bothers you.”

Customer: “No! I want that brand! I only eat that brand! And I want you to lower the price of that brand!”

Me: “Ma’am, I’m afraid I can’t do that.”

Customer: “I’m never shopping at this devilish place again! Everyone who works here is going to go straight to Hell for associating with the devil!”

Me: “Have a nice day, ma’am.”

Enough To Get The Blood Pumping

| QLD, Australia | At The Checkout, Bizarre, Health & Body

(I’m working on the checkouts when a customer around her 30s approaches with a large trolley.)

Me: “Hi, how are you?”

Customer: “Fine.”

(She starts loading her groceries onto the register and I start scanning. She then reaches into her bag to take something out. Not paying much attention, I continue scanning. The register belt moves closer to me and soon I see that she has placed a used sanitary pad on the register.)

Me: “Uh… ma’am? Is that from you?”

Customer: “Yes, why?”

Me: “Would you mind removing it from my register?”

Customer: “Why? Are you too lazy to throw it out yourself?”

Me: “Ma’am, that is a serious health hazard. Besides that, it isn’t in my job description to clean up after customers. I’m not touching that; please get it off my register.”

Customer: “I can’t believe how lazy you are!”

(The customer grabs the pad, storms over to the bin and throws it away before coming back to pay for her groceries. She leaves without a word. I close down my register, and wash my hands a dozen times.)

Just Till-ing It Like It Is

| East Sussex, England, UK | At The Checkout, Crazy Requests

(A customer comes in at about 2 pm; he is the only customer in the store.)

Customer: “Why is there only one person by your tills?”

Coworker: “Because it’s a quiet period. My manager and my other colleague are currently restocking the shelves.”

Customer: “That’s ridiculous! Somebody should be on every till!”

Coworker: “Ma’am, with respect, you’re the only person in the store. Why would we need all three tills to be manned?”

Customer: “I should have the right to choose who I get served by.”

Coworker: “Well, I could buzz for my colleagues if you like?”

Customer: “No, I don’t want to have to wait. I’m busy. I’m in a rush.”

Coworker: “Well, either I can buzz for my colleagues or I can serve you and you can get on with your day. Which would you prefer?”

Customer: “NEITHER! I WANT TO CHOOSE MY TILL!”

Coworker: “Ma’am, those are my only two options. My colleagues aren’t at the till. If you want a choice, I can buzz them and they’ll get here within twenty seconds, or I can serve you and you can be out of the store and getting on with your day within twenty seconds. The choice is utterly yours.”

Customer: “I can’t believe your service is so poor. You know what? I don’t even want this!”

(The customer puts down a bottled drink.)

Customer: “I will just have a drink when I get home.”

(By now, my manager and I have heard the commotion. We come over after the customer leaves.)

Manager: “What just happened?”

Coworker: “I… I’m not sure.”