Easy To Label The Problem Customers

, | Erie, PA, USA | Crazy Requests, Food & Drink

(Instead of repeatedly having to tell customers prices, we have case tags with the name and price listed in front of each product. A customer walks up and I go up to the counter to greet him.)

Me: “Hello! What can I get you today?”

Customer: “Yes, hello. I would like a half pound of this bologna.”

(He walks over to the case that has several different kinds of bologna in it. The case tags are clearly labeled in front of each product. I politely ask again which product he wanted.)

Me: “I’m sorry, sir, which one did you want? We have [Name Brand #1], [Name Brand #2], and [Name Brand #3].”

Customer: “This one.”

Me: “Sir, I can not see which one you’re pointing to.”

(The man starts to glare at me. He points once again.)

Customer: “THIS… ONE…”

(Finally giving up on the hope he’ll actually say brand of bologna he wants, I walk around the counter to the front.)

Me: “I apologize. Which one did you want?”

(Without speaking, he points to the bologna he wanted.)

Me: “Oh, the [Brand Name] beef bologna.”

Customer: “YES! I’ve been pointing to THAT one.”

(I slice the desired amount of meat for the gentleman and thank him for shopping with us. My coworker then walks up to me.)

Coworker: “That’s okay… I had someone completely ignore the label and ask for the white circle cheese.”

Giving Her A Good Dressing Down

| Melbourne, VIC, Australia | Bizarre, Health & Body

(I am a 17-year-old high school student in the supermarket after school. I am in my uniform buying some study snacks to take home. I’m wandering down the chips and confectionary aisle, when another customer approaches me.)

Customer #1: “Why is your dress so short?”

Me: “Excuse me?”

(My dress is about two inches above my knee, and I’m 5’7″ tall.)

Customer #1: “Girls should be wearing longer dresses!”

(The customer then lunges for my dress, attempting to pull it down. Another customer sees and then intervenes.)

Customer #2: “Geez, leave her alone.”

(The first customer begins walking off but not before leaving me with this little gem:)

Customer #1: “She’ll be pregnant before the year is out unless she gets a longer dress.”

Related:
Giving Him A Good Dressing Down

In Line And Out Of Line, Part 3

| Toronto, ON, Canada | At The Checkout, Wild & Unruly

(Today is a busy weekend. I’m working checkout and there is a huge line waiting. In the middle of one of my transactions, a woman cuts everyone in line. The people in line are visibly agitated but just let it go.)

Me: “Sorry, ma’am. I cannot check you out. These customers have been waiting in line patiently for their turn. Please go wait like everyone else.”

Customer: “I’m in a hurry. Please, can you make an exception just this once?”

Me: “Ma’am, I’m sorry, but it just wouldn’t be fair for everyone else in line. Please wait for your turn.”

(After I say this, the customer’s mood quickly swings from a cheery to angry.)

Customer: “This store should treat their customers better! I’m giving them all my hard earned money. You know what? F*** this place and everyone here! You people are f******* idiots! I’m going to shop at [Competitor]!” *storms out without her items*

(As she turns her back and storms off, almost everyone in line, and even some people in other lines, flip her off in unison.)

Related:
In Line And Out Of Line, Part 2
In Line And Out Of Line