No Excuse For Bad Behavior

| London, England, UK | Awesome Workers, Bad Behavior

(I am walking past as a customer who is trying to get the manager’s attention.)

Customer: *practically shouting* “EXCUSE ME? HELLO?!”

Manager: “Is that how you talk to people?”

Customer: “Well, you were ignoring me.”

Manager: “I didn’t realise you were talking to me, but is that how you talk to people?”

Customer: “Well, I needed to know something.”

Manager: “I don’t care if I work here or not. You don’t talk to people like that, so, no, I won’t be helping you.”

(I smiled at the manager and thought, good for him, not letting the customer talk to him like crap!)

Dealing With A Spot Of Bother

| Bristol, England, UK | Bad Behavior, Health & Body

(I work in a small store, and I find that customers talk to the staff more than anywhere I’ve worked. I currently have a fairly large spot in the middle of my forehead, which I am too lazy to cover with makeup but no one has commented on all night. An hour before we close, this happens:)

Customer: “You look like you’ve been shot in the head!”

Me: “Mhm…”

Customer: “I’d know; I used to be a police officer.”

Me: *nods, clearly uncomfortable as he’s speaking quite loudly in a small store*

Customer: “Well, you ladies have a nice night now! Look after that bullet wound!” *laughs and leaves*

Coworker: *to me* “…I hope he gets shot in the head.”

Can’t Talk Your Way Out Of That One

| Methuen, MA, USA | Bizarre, Health & Body

(I’m scanning a customer’s groceries. Everything is going normally, and then she says out of the blue:)

Customer: “Do you like my shirt?”

(It’s a shirt for a cancer awareness walk.)

Me: “Sure, it’s a nice shirt.”

Customer: “Yeah. I had cancer, you know.”

Me: “Oh, no! But you’re cancer-free now, I hope?”

Customer: “Yes. But I don’t like to talk about it.”

Me: “…Have a nice day.”

A Sweet Gesture

| Aalst, Belgium | At The Checkout, Awesome Customers

(I am at the register. An older lady, visibly shaken up, approaches me.)

Me: “Can I help you, ma’am?”

Lady: “Yes, about half an hour ago, I bought my groceries here.” *shows me her receipt* “But when I was in the aisle, one of my bags broke. And to have my hands free I put this bar of chocolate in the pocket of my coat. I didn’t notice it until a few minutes ago.”

Me: “So you’ve come back… to pay for it?”

Lady: “Yes, I feel awful about it.”

Me: “Wow…  Just, wow. You are the first person to do that since I have worked here. I didn’t know people would do that!”

(I finished her transaction. If it hadn’t been company policy to not give things away, I would have given the chocolate to her for free. Thanks, lady, for showing there are decent, albeit unusual, people out there.)

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Not Very Closed-Minded, Part 13

| Clifton, NJ, USA | Crazy Requests

(The supermarket where I work is going out of business. There are large signs placed EVERYWHERE stating this. It is the last week of operations where the discounts range from 40% to 80% off. Needless to say the shelves are a little bare and there is not much variety. As I am working at marking discounted prices on items a customer continually approaches me to ask questions.)

Customer: “Why don’t you have [specific flavor of ice cream] I want?”

Me: “Because the store is closing.”

Customer: *yelling* “That is unacceptable! I am going to report you to the corporate office!”

(I can’t help but burst into laughter.)

Customer: “What’s so funny?”

Me: *between laughs* “Lady, the company is going out of business. Do you REALLY think Corporate gives a s***?”

Related:
Not Very Closed Minded, Part 12
Not Very Closed Minded, Part 11
Not Very Closed Minded, Part 10

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