Getting That Fry-Day Feeling

, , , , | Right | August 4, 2019

(I’m working the late shift and, after two power outages in the space of an hour, some of the equipment still isn’t working quite right. I’ve already dealt with customers who were angry about not being able to order or not being able to get ice cream because the machine hasn’t finished cooling yet. I’m already aggravated at being treated so poorly for something I can’t control when this happens in the drive-thru. The customer pulls up to the service window.)

Me: “Hello! Sorry for such a long wait. Here’s your food and drinks, and I’m just waiting for one more bag to give you.”

Customer: “Okay, can I order something else since I’m here?”

Me: *looking at the already long line behind him* “Sure! What can I add for you?”

Customer: “Oh, just another three large drinks.”

(I take his money, and his food is ready before his drinks are, so I hand him his last bag full of fries.)

Me: “Here’s your last bag of food, and it’ll take me one moment to get your drinks.”

(As I’m making his drinks, I glance over and see him and his buddy take some fries out of one of the containers and eat them.)

Me: “Here are your drinks, sir!”

Customer: *holding the now slightly empty container of fries at me* “What? You guys don’t fill up the fries anymore? Why did you give me a half-empty fry?”

Me: “Sir, it was full. I saw you eat some of them.”

Customer: “I only had two! I bet you ate some of them since—“ *gesturing at me* “—you’re so big! Why did you eat some of my fries?!”

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Time Goes Slower The Closer You Get To Customers

, , , , , , | Right | June 3, 2019

(I have a particularly nasty coworker. His MO is b****ing until he gets what he wants; it usually works. One day he is phoning customer service for something. It’s on speakerphone. He calls and complains, they won’t help him, and he demands to talk with a supervisor. They put him on hold. A little while later, someone comes on.)

Supervisor: “I’m the supervisor. How may I help you?”

Coworker: *yelling* “I’ve been on hold for over an hour waiting for you a**holes!”

Supervisor: *in a perfectly calm voice* “Funny, my call timer shows you called six minutes ago.”

Coworker: *defeated* “Well, it felt like hours…”

(Caught at his own game!)

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Might As Well Have Been Speaking Scottish

, , , , , , | Related | February 17, 2019

(I’m in my office at home when my son knocks on the door. For background, he’s currently taking World Geography at the local community college, and they’re currently working through Europe.)

Me: “Come in!”

Son: *comes in with his hand out* “Dad, where’s Glasgow?”

Me: “It’s in Scotland.”

Son: “No, where does glass go?!”

(It’s only then that I see he’s holding a few small pieces of glass that I must’ve tracked in from outside.)

Me: “Oh, um… Just in the garbage is fine. Sorry.”

(We had a good laugh about that. Boy, I’m getting deaf in my old age.)

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Unfiltered Story #115236

, , | Unfiltered | June 26, 2018

(I work as a pharmacy intern, and I just started a few months ago, working a few hours here and there due to school, so I’m still relatively new, but I’ve gotten a lot better since I started. A patient calls in the pharmacy hoping to transfer a few prescriptions over)

Me: *over the phone* Hello, thank you for calling [Pharmacy], how can I help you today?

Patient: I would like to transfer some medication to your pharmacy

Me: Sure, do you have the prescriptions numbers with you?

Patient: Are you new?

Me: Well I started a few months ago

Patient: I want to talk to someone who knows what they’re doing

Me: *Gritting my teeth* Of course, just a moment

I ended up transferring the call to the pharmacist who asked why I couldn’t take it. I had to explain why she refused to talk to me.

Unfiltered Story #105150

, , | Unfiltered | February 5, 2018

So my names Lizabeth, which is commonly spelled with a “E” or “A” at the beginning, I however was blessed with a less common spelling. I run into this almost every time I fill out forms:

Me: “I filled out this form, yes, I spelled my name right.”

Form gets handed in, someone types up the contents, “corrects” my name by adding an “E”, then submits it into the system spelled Elizabeth.

Me: “excuse me, but you spelled my name wrong?”

Them: “Really? How do you spell it?… Oh, I thought that was a typo.”

I’ve had it changed on medical papers, Legal government forms, club sign ups and even one of my high school teachers tried changing it. I once had it changed after I showed the secretary my drivers license. For the most part, I’ve just let it go… but on legal documents it’s really annoying.