A woman is calling to make a reservation.
Me: “Okay, so that’s a table for four people this Sunday at midday. Is this for a special occasion?”
Caller: “Not really, but please put in the notes that my husband is going to make some kind of remark or special order that might prompt the waiter to correct him. Put in a note for them to just… not do that?”
Me: “Uh… I’ll make sure one of our more experienced waitstaff serves you on Sunday, ma’am.”
Caller: “Thank you!”
I leave a note in the booking. Sunday rolls around, and I point out the note to our veteran waitress who will be handling them that day. They nod and say they’ll figure it out.
Later on Sunday afternoon, I catch up with the waitress on our break.
Me: “So what was that table all about?”
Waitress: “Oh yeah! The husband was looking at the bacon but said, “I can’t eat pork so I’ll have the ham instead.” I looked over to the wife who was giving me the “say nothing!” look, so I just said that was a good choice and let the guy order his ham.”
Me: “Oh. Ha! I guess she’s used to her husband doing stuff like that.”
Waitress: “Yeah, I see it all the time. This wife had the good sense to call us ahead of time to warn us, but do this job long enough and you learn to dance around customers like that.”