Call The CEO! Just Do It!

, , , | Right | March 19, 2020

(I work footwear in a large sporting goods store. An older gentleman comes in:)

Customer: “I have bought three pairs of the same [Shoe Model]s from one of your competitors that have all been ‘defective’ on me.”

Me: “The shoe might not be right for your foot.”

Customer: “Why don’t you call [Major Brand] and figure out what the problem is?”

(I chuckle, thinking he is joking, but he looks at me dead serious.)

Me: “You want me to call [Brand] and ask them what is wrong with a pair of shoes that you didn’t even buy at our store?”

Customer: “No, you can just get them on the phone and I will talk to them.”

Me: “Sorry, sir, I can’t just ‘call’ [Brand], but if you have a problem with a pair of their shoes they have customer service, and since you didn’t buy the shoes at our store there isn’t much else I can do.”

Customer: “Why can’t you just get them on the phone for me?”

Me: “Sorry, sir, I just can’t.”

Customer: “I don’t understand why not; you have their stuff all over your store.”

(I apologize five more times, yet he still persists that I get [Brand] on the phone.)

Me: “You know what? On second thought, I think I have the CEO of [Brand] on speed dial on my personal cell.”

(After that, I called over a manager to talk to him and he left unsatisfied. It’s one of the more interesting experiences I have had at that job.)

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Unfiltered Story #186862

, , | Unfiltered | February 12, 2020

I am a volunteer at a non-profit sports league for children that is associated with the local church. We a partnered with a large chain of sporting good stores, and they provide us with two day a year where we can go in and “gear up” for each season. We have a table in the front of the store’s location, where we are handing out 20% discounts to all of our league’s members, and 20$ off to all our coaches in addition to the 20% off. I am in a neon yellow shirt with the nonprofit’s logo on it, as it is worn by all the referees during the times we volunteer. The day has gone smooth, and before I leave, I go out to buy myself a whistle for the upcoming season with the discounts I was given. As I am looking around, someone with her two kids approaches me. I am and look far too young to be legally employed.

Her: Hi, where are your restrooms, my kids have to go.

(Note, I am still in my neon yellow shirt, and all the employees wear dark green collared shirts with the company’s logo.)

Me: I don’t work here, I work with a non-profit sports league that is partnered with [store] but I believe the restrooms are located in the back by the firearms.

Her: Thanks.

This had happened to me at least twice, and God knows how many times to my coworkers and boss, all of whom at least appear to be working age.

Unfiltered Story #185165

, , | Unfiltered | February 6, 2020

(We sell very small propane tanks where I work, and we ask for a date of birth even if the person is clearly over 18. We are the only store in the area that does this.)
Me: (Rings up propane) “Date of birth please?”
Customer: (50 something year old man)”Why?”
Me: “For the propane sir. (somewhat jokingly)We have to enter a date of birth since there is no ‘over 18 button’.”
Customer: “That’s ridiculous!”
Me: “Well sir I can’t sell you this propane without a date of birth.”
Customer: (Angrily)”Why not just take today’s date and take away 20 years?!?”
Me: “Well 1: You aren’t 20 and 2:That is fraud.”
(Customer starts getting louder and more belligerent)
Me: “Sir I’m going to need to see some I.D.”
(Customer throws his license at me, buys propane, and storms off.)

Unfiltered Story #181213

, , | Unfiltered | January 3, 2020

(This happened a while back, way before the days of crazy gun control laws, when me and my father were in Oregon on a fishing and camping trip. We are from California, but come up to Oregon once or twice a year for a boy’s trip. My father is obsessed with fishing and stops at every Bait & Tackle Store he sees. We walk into a store and look around.)

My father: “Hi, I’m just looking around.”

Owner: “Alrighty then, my names [Name], holler if ya need anything!”

(We poke around for a while, and my father ends up buying some lures and nightcrawlers. He chats up the owner of the store for what feels like forever before we leave. The next year, we go back to the same store to say hi and peak around.)

My father: “Hey, is [Owner] working today?”

Younger Employee: “Actually, my father is on indefinite medical leave. What can I help you with?”

My father: “Oh, what happened to him?”

Owner’s son: “About a few months back, [Owner’s name] was closing up the shop late at night and heard a noise outside. He got his shotgun and went out to check, and saw a man trying to break into and take the money from the vending machine outside. He shot the man and killed him.”

My father: “Jesus! Wow. Well, uh… wow.”

Owner’s son: “Yeah, crazy right?”

My father: “D*** straight! I take he didn’t go to jail?”

Owner’s son: “Yeah, because it was private property, the police just told him to maybe take a break and go on leave for a while.”

My father: “Crazy stuff…”

(Only in Oregon, folks!)

Unfiltered Story #167587

, , | Unfiltered | September 20, 2019

(I work specifically in the hunting section of a sporting goods store. The usual uniform we wear is simply slacks or dress pants and a store shirt along with a name tag. Our managers don’t mind us adding anything else. So I’m the only one who wears a bowtie with my name tag and one of two who wears I tend to stand out from the rest. While stocking ammunition there’s a man looking around so I proceed to ask him)

Me: finding everything alright?

Customer: we’re on red alert right now.

Me: did you need help finding some ammunition?

Customer: no. We’re just on red alert.

Me: do you need any help?

Customer:(looks at me in disgust) they let you wear that?!

Me: ummmmm yeah.

Customer: then you can’t help me

Me: if that’s what you wish (as I walk away)

(Who knew there were people who hated bowties and buttons)