I worked in an electronics store to put myself through college. I worked in the computer department but was sitting at the loss prevention desk up front to cover while the loss prevention supervisor took a quick lunch break.
An old lady comes in:
Customer: “Where’s the dairy section? I need help finding the milk!”
Me: *Kindly.* “Ma’am, you’re not in a grocery store. This is an electronics store.”
She looks confused and leaves. A couple of minutes later, her (presumably) son walks in and starts chewing my a**.
Customer’s Son: “What the h*** is wrong with you?! Why wouldn’t you help an old lady find some milk?!”
I slowly waved my arm across the store and asked him:
Me: “Which one of these aisles looks like they might have milk in them?”
He stares for a good few seconds, and then glares back at me:
Customer’s Son: “You’re an a**hole!”
Me: “Yeah, I’m used to hearing that after I’ve won an argument.”
Customer’s Son: “Just because you don’t sell milk doesn’t mean you get to be rude to an old lady! Get your boss out here now!”
I paged the loss prevention supervisor up to the front.
LP Supervisor: “So, you sent your mom, who seems to be easily confused, into an electronics store on her own, because she was looking for milk?”
Customer’s Son: “No, that’s not how it went down!”
LP Supervisor: “Well, that’s how it looks from my perspective. Sir, if your mother is still waiting for you outside, I suggest you go back out and help her with her groceries better than you’ve been doing up until now.”
Customer’s Son: “You’re an a**hole!”
LP Supervisor: “And you’re never allowed back in this store. Have a good day.”