Making Your Problems Smaller
A lady comes in right before closing.
Customer: “I want a large mango smoothie.”
I go to ring her up, and whaddya know, she has a coupon for a free small smoothie.
Me: “Since you ordered a large, I will need to add an upcharge.”
Customer: “I don’t have any money on me.”
I just think, “Fine, whatever, take the d*** smoothie.”
She comes back inside about a minute later with mango smoothie all over her arm and a half-empty cup in her hand. She spilled it all over her BMW seat.
Customer: *Screaming* “Why didn’t you put the smoothie in a bag?!”
There is still half left, so I pour it into a small cup and hand it to her.
Me: “Well, that’s the size that was free, so you’re good to go!”
She got so mad about that! She continued to yell and then said she was going to sue me and the store for damages.
That hasn’t happened yet.