Unfiltered Story #182203

, , | Unfiltered | January 7, 2020

This happened a few years ago to me and my friend when we were at work, making smoothies. There was this customer that would come for a smoothie about once or twice a week, so he was familiar with us. However, he was always a little rude and uncomfortable. This customer had a severe allergy to banana, so we always made sure everyone behind the line was aware of it. He came in one day for his same order as always.

Me: *at the register* same as usual, no bananas?

Customer: Yes! NO BANANAS. I’m allergic to bananas.

*customer pays, co-worker goes to make the drink*

Customer: *watching from the other side of the counter as my co-worker makes the smoothie* NO BANANAS!

Co-worker: Got it! *smiles, as I watch her definitely not put any bananas in the smoothie*

Co-worker:*hands the smoothie to the customer and he walks away*

*The next day, he comes back*

Customer: I HAD MY FRIEND TRY MY SMOOTHIE YESTERDAY BEFORE ME TO MAKE SURE THERE WERE NO BANANAS AND HE SAID IT TASTES LIKE BANANA WAS IN IT! I DEMAND A NEW FREE SMOOTHIE!

Me: I’m sorry, sir, but we can’t do that. That was yesterday. If you had come back to us yesterday when it happened, we could have.

Customer: WHAT??! NO! I DEMAND A FREE SMOOTHIE! I HAVE A SEVERE ALLERGY, I COULD HAVE DIED!

Me: Sir, I also watched my co-worker make that smoothie and can guarantee you there were no bananas in it. We pulled out fresh strawberries for it that had no contact with the bananas.

Customer: THERE WERE BANANAS IN IT! I WANT A NEW SMOOTHIE.

Me: I’m sorry. We cannot do that.

Customer: THIS IS RIDICULOUS, I’M SENDING AN EMAIL TO THE MANAGER ABOUT THIS!

He never did send an email, nor did he ever come back. Our manager would have backed us up, though, as we’ve had other problems in the past with the same customer. He probably was just lying to get a free smoothie, because he and I both watched my co-worker make the smoothie.

Unfiltered Story #167585

, , | Unfiltered | September 20, 2019

(At my job we serve a bunch of smoothies and most of them come with at least two fruits)

Me: ***, order whenever you’re ready
Costumer: Give me a minute please
(After a couple of minutes she finally says something)
Costumer: What’s something that has lots of berries?
Me: We have a Berry Punch, it has strawberries, blueberries, and ras-
Costumer: NOOO! That’s too much I’ll just get a small banana berry treat!
(She then speeds off to our window complaining about how too much fruit is bad but she ordered a smoothie that had about 5 fruits)

You’re On Thin Ice With This Customer

, , , | Right | August 2, 2019

(I work as a student supervisor at a smoothie place on campus. A woman says this to me one Saturday night.)

Customer: “Is there any way you could make that smoothie less cold?”

Me: *confused* “Um, excuse me, ma’am?”

Customer: “Well, you see, it’s for the kids, and they cannot handle cold drinks.”

Me: “All right, would you like it made with less ice and more water, then?”

Customer: “No, no, no! That’ll dilute the flavor! I want it less cold!”

(Knowing there is no way to do this, I simply make her a normal kiwi smoothie. She smiles at me and says:)

Customer: “That wasn’t so hard, now, was it?”

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Mango Away!

, , , | Right | August 1, 2019

(I work at a smoothie bar. When we prepare fruit, we leave them on the counter before we put on lids for each container. A woman comes up, takes a napkin, takes a whole handful of mangos from off the counter, and starts to walk away.)

Me: “Um, excuse me, ma’am! You cannot take those!”

Woman: “I’m sorry, they just looked so delicious!”

Me: *taken aback* “All the same, ma’am, you cannot take those.”

Woman: *completely serious* “It was very rude of you to tempt me by putting these out like this!”

(I look at her, confused.)

Woman: “And very unsanitary, too! Anyone could just come up and take some. If anything, I’m teaching you a lesson.”

(She stormed off after angrily throwing away the mangos.)

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Unfiltered Story #156865

, , | Unfiltered | July 6, 2019

Me- Hello

Customer- What’s happening, let me get a
peanut butter smoothie

Me- Ok

Customer- No! (Begins heading towards door) This is bad service! Y’all are doing bad service! You’re lucky I don’t smack you right now!

-Customer leaves-

Me – Gee so I offended him because I said ok?

(Still a win in my book since it wasn’t busy and that guy didn’t get a smoothie or his whey for the day ;)) (He’s also a regular lol)