Unfiltered Story #160196

, , , | Unfiltered | August 22, 2019

Please note that I am the only manager currently woeking, every one else has gone home for the night.

Customer: *approaches with sandwich in hand* does this look right to you?

Me: I’m not sure, did you order the roasted veggie egg?

Customer: Yes, but does this *gestures to sandwich now on the counter* look right to you?

Me: Well, honestly, it looks like you got double the egg, but yes,it appears to be made correctly.

Customer: But the bread is so small.

Me: Yes, it looks that way because of the extra egg.

Customer: No. This is wrong.

He walked off in a huff and was out the door before I could even offer him something else. However, he did complain to management and I got written up because “it was completely wrong.”

What A Little A**hole

, , , , , , | Friendly | August 17, 2019

(My stepsister volunteers to watch a group of younger kids from her church. The kids are playing tag in a field and my stepsister is running around with them when her foot lands in a hole she didn’t see and she rolls her ankle. It hurts so much that she can’t stand up, and she has to go to the hospital. Later, one of the five-year-olds from the playgroup is talking to her mother about the incident.)

Five-Year-Old: *mournful* “It’s my fault Miss [Stepsister] got hurt.”

Mother: “Why is that?”

Five-Year-Old: “I knew about the hole, but I didn’t tell her. It’s my fault.”

Mother: “Why didn’t you tell her?”

Five-Year-Old: “I wanted to see what would happen.”

(My stepsister treads much more carefully around that particular child now.)

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Not Very Touched By Your Request

, , , , , | Right | August 8, 2019

(I work for a major shipping company. We offer packing services in addition to shipping. A customer comes in and the following occurs:)

Customer: “Can someone help me bring in what I need shipped? It’s heavy.”

Me: “Sure, I’ll grab it for you.”

(I’m expecting it to be a box, but when she opens her trunk all I see is a carpet of candy wrappers, empty soda containers, and assorted garbage. I’m so distracted by the sea of bright colors I don’t see what she needs me to carry right away. Then, I see two brackish, twisted, and rusted pieces of metal that I assume are car parts. They look absolutely disgusting. Already regretting every choice I ever made that lead me to this point, I grab one in each hand. They aren’t heavy at all, despite being metal; they are completely hollow. When I set them on the scale, they weigh less than 25 pounds combined and my hands are completely coated in black grime. I give her a blank stare.)

Customer: *in a completely cavalier, not sorry at all tone* “Sorry.”

(She just didn’t want to touch them. Why the f*** couldn’t whoever put them in her trunk for her wrap them in a garbage bag, at the very least?)

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The Opposite Of A Cone Of Silence

, , , , , | Right | July 7, 2019

(I work at a confectionery shop. It is one of the first gorgeous days of summer, so we are packed, especially at the gelato counter. We make our own waffle cones but have run out, and my coworker and I are making them as fast as possible to order. I have this exchange with a female customer:)

Customer: “Can I get a scoop of pistachio in a waffle cone?”

Me: “Sure thing. Just to let you know, our waffle cones are being made to order right now as we catch up; it will a couple minutes and the cone will be warm so your gelato will melt faster.”

Customer: “Oh, yummy! That sounds great!”

(While we’re waiting, I scoop for a lot of other customers who aren’t waiting for cones and the woman keeps interjecting to make chit chat with me:)

Customer: “Do you have bacon ice cream?”

Me: “No, ma’am, we only carry [Local Brand] gelato and I don’t believe they have a bacon flavor.”

Customer: “Oh. Well, the shop near my house in [Town] has a bacon ice cream, and it’s delicious. You have to try it.”

(Whenever the customer refers to [Town], she stresses it as if it were an exclusive, private community. It just so happens to be where my boyfriend lives and I know exactly the shop she’s talking about.)

Me: “Oh, you’re talking about [Ice Cream Shop]? My boyfriend lives right by it; we walk there a lot. I’m a fan but also a vegetarian, so I’ll have to take your word for it on the bacon.”

(The customer gives me a raised eyebrow about being a vegetarian and continues to tell me all about the neighborhood, dismissing anytime I acknowledge that I’ve been somewhere she mentions, and then makes another comment about the ice cream shop she previously mentioned.)

Customer: “You know, they make their own cones at my shop in [Town]. I’ve never had to wait this long.”

Me: “Well, ma’am, we’ve been making cones all morning to meet the demand on this gorgeous day.”

(Finally, her cone is ready and I let her know. My coworker passes me the waffle cone and I scoop her gelato. This all takes place while the customer is watching, and I pass it off to her.)

Customer: “What are you trying to pull!?”

Me: “I’m sorry?”

Customer: “This cone is warm; my ice cream is cold.”

(My coworker and a couple of other customers who’ve been waiting on waffle cones all let out a laugh because the situation had been clearly explained and demonstrated to this customer. She huffs toward the door, stops, and turns back to us.)

Customer: “It’s. Not. Funny! STUPID IDIOTS!”

(The customer then huffed away, slamming shut the door that had been propped open behind her, and I had a good laugh about it along with my coworkers and the other customers that had been waiting.)

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Unfiltered Story #156829

, , , | Unfiltered | July 3, 2019

Me: *organizing a stack of box fans*
Customer: Excuse me, where are your fans?
Me: They are right here.
Customer: Oh, thanks.
Manager: *laughs from around the corner* Did that just happen?
Me: Yeah, wow.