Getting Your Moissanite’s Worth

, , , , , , | Working | November 24, 2018

(One of my dad’s friends refers us to a jeweler who is selling his laptop on Craigslist, and I volunteer to check it out. I just got engaged two months prior, and my fiancée had insisted on giving me a moissanite ring that many of my retail customers and coworkers had mistaken for a diamond. I also have a habit of talking with my hands, and using them in new ways to describe nouns and objects, which people somehow get offended by because it seems to them like I’m “showing off.” I’m in the ritziest part of Snobsdale, at a super fancy-looking jewelry store. I already don’t want to deal with this part of town because I never feel, despite my appearance in a white, button-down shirt and pressed, black slacks, that I can blend in with the ultra-rich people who frequent stores like the one I’m walking into.)

Woman: *in a somewhat snobbish tone* “Hello. Can I help you?” *noting my messy hair in a clip on top of my head* “Are you lost?”

Me: “[Manager] asked me to meet here—” *points at counter* “—to pick up a laptop. *makes a square with my hands*

Woman: *grabs my hand* “Oh! What a beautiful ring! Do you want to sell it?”

Me: “Uh, no? I’m here for the laptop? [Manager] has it.”

Woman: “I would love to add it to—” *sweeps hand over a large selection of $20k+ diamond rings* “—my collection here. Oh, your ring would be the star!” *prattles on about it’s supposed clarity and quality*

Me: *peruses rings briefly, noting the large price tags, and trying to get my hand away from her* “Um… Wow. Soooo… Where is [Manager]?”

Manager: *singing his greeting* “Helloooooooooo!”

Me: “Hi, I’m [My Name], here for the laptop.”

Manager: “Oh, yes, that’ll be $150.”

(I inspect the laptop, find everything in order and perfectly running, according to the ad, and hand over the money. The manager is talking to me while I’m running the laptop through its paces, and I’m generally feeling happier and less self-conscious about being there.)

Woman: “So, how long are you going to be with running the laptop like crazy? I’m sure [Manager] would like to see your ring.”

Me: *happily* “Hopefully not too long; I have to make sure that [Manager]’s 100% here, and that it can run all these programs at the same time.” *shows him my ring*

Manager: “Oh, my God. Oh, wow. That is gorgeous. Is it real?”

Me: “It exists.”

Manager: “Uh, oh, I, uh… I, hmm… I mean, is it a diamond?”

Me: “No.”

Woman: *talking over me* “Of course it’s a diamond! I know my jewels!” *prattles on about the supposed clarity and quality again, then looks at me* “I’ll give you thirty-two thousand dollars for it.”

Me: *coughs and looks at her, surprised* “I… I’m sorry, what? If my fiancée ever spent thirty-two thousand dollars on a ring, I… I’d kill him and bring him back to life so I could kill him again! That’s a house’s do—”

Woman: “Oh, I’m sure it’s not that big of a deal, really! It’s just money! Besides, you’re a well-dressed lady with an eye for fashion. It’s just money, honey!”

Me: Wow.” *holds up ring* “The street value on this ring will never match its sentimental value.”

(Both of them laugh in the most snobby way I have ever heard in my life. At the time, I didn’t know about the wands that can tell a diamond from a moissanite. I would have suggested she check the ring if I had! My running the laptop through its paces is over, so I turn it off, hand him the cash, and put the laptop in the bag he gave me.)

Woman: “So, you won’t consider the offer?”

Me: “Nope! It’s actually a—”

Woman: “It’s a gorgeous cut, amazing clarity, and would sell very quickly.”

Me: “I’m sure it would, but it has a sentimental value that far exceeds anything you could offer me.”

Manager: “No counteroffer? Not even in trade for a ring here?” *sweeps hand over vast selection of rings, and starts in a high-pitched voice* “‘Oh, honey, you’ll never believe what I got at [Jewelry Store]! Oh, and ten thousand dollars cash, can you believe it?’” *resumes his normal tone* “All you’d have to do is trade it in for a 3/4 carat, and we’ll give you cash.”

Me: *now angry, because they’ve interrupted me at least twice now* “I said no! It’s a—”

Manager: “Of course, if you reconsider, the offer stands.”

Me: *a little angrier now* “And I won’t take it! Wow, y’all are persistent about this moissanite!” *points at the manager* “Another word out of your mouth, dude, and you can give me the money back, and you can keep this laptop!”

(I turn around and hear him quietly say “Wow!” as I continue walking. I put the laptop bag down.)

Me: *whirls back around on one foot and walks back towards them* “Okay. Money back, now.”

Manager: “No!”

Me: “Money. Now.”

Woman: *smugly* “The transaction was finished to your satisfaction; you can’t make him.”

Me: “And you can’t make me give up my moissanite for any price! Ever! Stop insisting! It’s real, because it exists, and lady, if you knew jewelry, you’d know how to tell the difference at a glance!”

Woman: *flustered that I questioned her talent* “Oh, just give her the money back, honey!”

Manager: *rolls eyes* “Pfffft, fine…” *hands me the money back*

(I put the laptop on one of the display cases and walked out. Several days later, I found my dad a better laptop, and paid the difference in price myself. My husband still jokes with me, whenever I tell friends this story, that I should have sold the ring and gotten ten more like it to sell them. I keep on being bothered by that pesky ethics thingy.)

A Cents-less Waste Of Celery

, , , , | Right | November 11, 2018

(My part of Phoenix is known for being mostly upper-middle-class. I mention this to add to the ridiculousness of this lady’s request. It also is worth noting at the time this happens, gas prices are a record high at $4.50 a gallon. A lady approaches the register with just a stalk of celery and a competitor’s flyer.)

Me: “Morning, ma’am. How are you?”

Lady: *already complaining* “Fine. You are so far out of my way. Why are you so far away? [Competitor] is closer to me, you know. Why are you so far away?”

Me: *trying to be good-natured, though knowing full well I have no control over location* “I guess someone thought it was a good location. [Competitor] is farther away from my house, anyhow.”

Lady: *waving me off* “Do you price match? Your celery is $1.30 and [Competitor]’s is $1.29.”

Me: “I don’t know, ma’am. Let me ask.”

(The customer service cashier, who has been listening, informs her that it is not something we do. For some reason, the lady instantly gets agitated.)

Lady: “Why not? It is a f****** penny! [Competitor] does this! And they aren’t so d*** far away! No wonder your customer service sucks! You don’t care about your customers at all!”

Me: “I am sorry you feel that way, ma’am. Would you still like your celery?”

Lady: “Of course not! I am going to [Competitor]!” *throws celery on counter and storms out*

(I still wonder what kind of person drives twenty minutes out of their way to try and save a penny on celery. Recession or not, the gas alone paid for the celery threefold!)

It’s Getting Laborious Day

, , , , , | Right | October 10, 2018

(I work at a coffee store inside a very busy mall. It’s Labor Day. This conversation happens about once every two minutes:)

Customer: “Wow. I can’t believe you have to work on Labor Day! I’m sorry!”

Me: “It’s okay! Maybe someday everyone will stop coming so all of us in the mall can have the day off, too!”

(Everyone I said that to looked so embarrassed as they looked around and realized we were absolutely slammed and it was their fault we were all there on a holiday.)

It’s Time To Hang Your Hat

, , , , , , , | Working | March 16, 2018

(I worked in a mall throughout high school. After I went to college I was hired back for the following summer. Another employee I used to work with the previous year came back as well and started again a week before I did. Since most of the rest of the staff are high school kids, the two of us are the only ones working weekday mornings — high schools don’t get out for another month.)

Coworker #1: “You’ll like most of the new kids working here. They are all pretty cool, except for this one guy, who is a complete moron. I’m pretty sure he is stealing from the store, as well.”

(As if on cue, this particular new coworker walks in.)

Coworker #1: “[Coworker #2], what are you doing here? Don’t you have school?”

Coworker #2: “School is for p***ies; I don’t need school.”

(I stand there kind of in shock while he demands my coworker give him a free sandwich, before eventually leaving as my coworker declines. Before I have a chance to work a shift with this kid, he is fired for trying to walk out with an entire case of energy drinks while the owner is in the store. We think this will be the end of having to deal with him, but he is immediately hired at a hat store directly across from ours. He regularly comes in, trying to get people to give him free food. After about two weeks of him working at the other store, their manager comes in to chat with us.)

Hat Store Manager: “Hey, guys. I have a question about [Coworker #2]. He used to work here, right?”

Me: “Yeah, the owner fired him for stealing a few weeks ago.”

Hat Store Manager: “That’s what I figured. He told me he quit because you didn’t give him enough hours, but our entire inventory has been off since he started. Guess I should have checked over here before I hired him.”

(It turns out that in the short time he had been at the hat store, he had taken home a few dozen hats. His classmates told us he was trying to sell them at school, but no one would buy them because of how obvious it was they were stolen.)

Not So Smart-Phone, Part 10

, , , , , | Right | November 20, 2017

(We work for an office supply store which also sells technology items for phones. My coworker is helping an older woman who has questions about micro-SD cards for phones.)

Customer: “Excuse me. I need a micro-SD card for my phone; can you help me?”

Coworker: “Sure! What kind of phone do you have?”

Customer: *thinking long and hard about it* “Um… It’s one of the cheapest plans.”

Coworker: “Okay, but what kind of phone is it?”

Customer: *really straining to think about this one, then a light seems to go off* “Oh! It’s a cell phone!” *big grin on her face*

Coworker: *struggling not to laugh* “Er… Do you have the phone with you?”

Customer: *opens purse* “OH, MY GOD! WHERE’S MY PHONE?!” *leaves the store in a hurry*

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