Return Of The Returner: The Buyback

, , , , , | Right | December 2, 2017

(My store prides itself in a no-time-limit return policy.)

Customer #1: “I want to make multiple returns.”

(She has all the receipts and the tags are still on the clothing; however, I have to do each separately. I attempt to scan the first receipt, only to find it’s not in the system, so I check the date. It’s from over a year and a half ago. Because it’s not in the system, it takes longer to do, and I continuously have to call my coworker over to do overrides. My line starts building. I attempt to send customers to other tills; however, everyone wants to do returns. By the time I start her second return, which is about 15 months old, I have a line of five people waiting to do returns. My customer has five receipts in total, all over a year old, and it takes a good 20 minutes. We finally finish.)

Me: “Anything else I can help you with today?”

Customer #1: “Yes. I would like to buy them all back, now.”

(It takes all my strength not to start screaming at her. I smile and grab the clothing and sell them back to her. Since we no longer carry them in our store, each item is a dollar, plus tax! She returns about $60 to buy it back for $5. The customer leaves, and I am screaming internally.)

Customer #2: “Wow, you have a lot of self control; I would have jumped across the counter and strangled her!”

(Thankfully, the rest of the returns go quickly; however, everyone who witnessed the other woman can’t resist commenting.)

Customer #2: “Don’t worry; I bought this last week.”

Customer #3: *joking* “This is from five years ago; can I return it?”

(I also had one jokingly ask to buy her item back. Thank you, customers, for seeing how stressed I was and, despite being annoyed, making it your goal to make me feel better.)

 

Related:

Return Of The Returner: The Return

Return Of The Returner

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When Inflation Overtakes Aging

, , , , , , | Right | November 29, 2017

(It’s probably about minus 30 outside at the full-service gas station. I fill a very elderly lady’s vehicle, clean all the windows, and clean the lights. She comes out and gives me a tip.)

Customer: “Here you are, dear. Go buy yourself a coffee.”

(I looked down to see she gave me a quarter and a dime. The smallest coffee is still a dollar twenty five. She must have been pushing 90, so I didn’t think anything of it. She was very sweet, otherwise.)

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Sewing Your True Colors

, , , , , | Friendly | November 17, 2017

My friend wants to make her children Pokémon for Halloween, but she can only find one Halloween costume, so her son doesn’t have one. Since I sew my son’s costumes every year, I volunteer my time to make her son’s, as well. I find out what Pokémon she wants her son to be and start planning out the execution. I give her the task of getting the materials, with very specific instructions and dimensions needed, and tell her where to go for them.

A week later, my child has a rough night, resulting in me sleeping from 8:00 am to noon. I wake up to a single text message, sent at 9:30, asking to come with her to get the fabric at noon. Since it’s already noon, I quickly text her back, apologizing for the delay. She doesn’t respond immediately, so I check my Facebook. On her timeline she has posted, “Seriously reconsidering [Son]’s Halloween costume!” This irks me as, so far, I have been very communicative with her.

My friend says nothing more other than, “Are you still willing to make [Son]’s Halloween costume?” After a moment of consideration, I tell her no. If she is going to get snippy and passive-aggressive about not responding for two and a half hours, I dread to think how she would act through the actual sewing process.

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A Staple Of The Office Space Accessories

, , , , | Working | November 7, 2017

(I’m the stupid worker in this one. I pick up the phone to make a page, but while I’m dialing I realize that the phone isn’t making a dial tone. I keep pressing buttons but don’t hear anything. I turn to my coworker as they walk up to me.)

Me: “The phone’s not working. I can’t hear a dial tone or anything.”

Coworker: “That’s a stapler.”

(I look at the object in my hand and, sure enough, I have grabbed a stapler instead of the actual phone.)

Me: “Look: it’s been a long day.”

Coworker: “Apparently!”

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No More Playing Band In French Wearing Pants

, , , , | Learning | October 25, 2017

(It’s the end of the school year. Most our classes are taught by one teacher, and our teacher has made a list to remind us that other classes are over. One of my classmates added to it, so the list reads:)

No more band!

No more French!

No more pants!

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