Sarcasm Comes In Many Sizes

, , , | Right | April 7, 2020

(I am known for exaggerating when I talk, but even strangers can usually tell that I am joking by my voice and completely unrealistic exaggerations. I am at a well-known burger joint to exchange a T-shirt I bought for a smaller size.)

Clerk: “Hi, what can I get for you?”

Me: “Actually, I’m here to see if I can exchange a shirt that I bought the other day for a smaller size since this one was like eight sizes too big.”

(The clerk goes pale and her eyes get really wide.)

Clerk: “Eight… sizes…?”

(She looked completely terrified for a moment and I realized she had no idea I was joking. I awkwardly recovered and explained the situation, but I felt very silly after that conversation!)

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Misunderstanding Of A Technical Support Wizard

, , , , , , | Right | April 1, 2020

(I work for a company that produces, among other software, a word processor. A customer calls in, sounding frantic.)

Me: “Thank you for calling [Software Company] technical support. My name is [My Name]. Can I have your case number?”

(The customer is very stressed and barely restraining himself.)

Customer: “SRX…”

(I check that I have the right customer.)

Me: “I’ll be happy to help you. What is the issue?”

Customer: “My word processor is not loading up, and I have to give this report to my boss in ten minutes! I demand that you repair your f****** software before that!”

Me: “Sir, I cannot promise any time frame but I will certainly work as fast–”

Customer: “NO! I NEED THIS FIXED IN NOW NINE MINUTES!”

(I stand my ground, as I’m going to be fired if I commit to a specific time frame. After two more minutes of pointless arguing…)

Me: “ABRACADABRA HOCUS POCUS SHAZAM!”

Customer: “What the f***?”

Me: “Is it fixed?”

Customer: “You think you’re funny? Of course not!”

Me: “Sir, I tried the magic way and it doesn’t seem to work. How about you let me work at it as fast as I can?”

Customer: “FINE!”

(Two minutes later, the problem was fixed and he was happily printing.)

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Sarcasm Is Not His Calling

, , , , | Friendly | January 8, 2020

(We’ve just finished a long day of rehearsal and the coordinator is giving us some final reminders for the next day.)

Coordinator: “Make sure you remember to bring… Wait, is that a phone I hear?”

(Sure enough, we can hear a phone ringing and vibrating. An actor raises his hand, slightly embarrassed.)

Actor: “Um, yes, sorry, it’s mine. Should I hang up?”

(The coordinator thinks he’s joking and laughs.)

Coordinator: *sarcastically* “Oh, no, don’t worry. Answer it; we’ll wait for you.”

Actor: “Oh, all right!” *answers his phone and starts talking*

(The coordinator is left with a wild look on her face and some crew members start chuckling. The actor, however, keeps talking on the phone, completely oblivious. When we realize this, the laughter stops.)

Actor: “Yeah, I know… Uh… Hey, I think I’ll call you later; everyone’s staring at me.”

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A Cashless Karmic Transaction

, , , , , | Friendly | June 22, 2018

(It is December, and holiday gift shopping is in full swing. I’m minding my own business, paying with cash in a store.)

Customer: *behind me, scoffs* “Who uses cash anymore these days? Get with the times.”

(I ignore her and continue on my way to another store nearby. I’m in line to pay when the cashier announces that the electronic payment system is down. Later I learn this isn’t just the store’s problem, but stores across the entire country are having issues. They’re currently serving all customers who can pay with cash first while working on a solution for those who can’t. Coincidentally, the same customer is in the line in front of me. As I pass her to go pay, I can’t resist.)

Me: “Who pays cash these days? People who aren’t screwed right now.”

(The look on her face was absolutely worth it.)

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Cancelling Their Plans

, , , , , , , , , | Right | June 18, 2018

(I work in a hotel. As in so many stories I read, we often get guests who call up wanting a reservation, and demanding special treatment when we’re fully booked up. We have a way of dealing with this:)

Me: “The only way I can give you a room is if we cancel someone else’s reservation.”

Caller: “Well, do that, then!”

Me: “Do you think that’s a fair and reasonable thing for us to do?”

Caller: “YES!”

Me: “So, just to be clear, you won’t have a problem when five minutes later I cancel your reservation and give the room to someone else?”

Caller: “What? F*** no! You can’t do that!”

Me: “Why not? You just said it’s okay to do it.”

(The call usually ends about there. Sometimes there’s a follow-up:)

Caller: “You’ve got to give me special treatment; I’m a Platinum Rewards customer!”

Me: “Okay, well, I promise I’ll only cancel your reservation in five minutes time and give it to another Platinum Rewards customer, not to just anyone.”

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