This Is Why We’re In A Recession, Part 41

| USA | At The Checkout, Extra Stupid, Money

(I take a catering order over the phone.)

Me: “Would you like to pay tomorrow when you pick it up or would you like to give me a credit card number now?”

Customer: “I’ll give you my credit card number.”

(She gives me her number.)

Customer: “And could I have the total?”

Me: “Well, I actually have only written the order down. If you really need the total now I can ring in your order but it will take a moment. You’d have to hold or I’d have to call you back.”

Customer: “Yes, I’d like to have the total, obviously, if I’m going to be charged for it today. You know, I can’t just have charges to my card without knowing how much it will be.”

Me: “Actually, ma’am, the charge won’t go through until the day of. Your number will just be attached to your order in our system and the charge will be applied after we ensure that you get your order.”

Customer: “Oh, no, I don’t want it to be stored in the system. That’s not safe! Never mind, I’ll just pay for it tomorrow!”

Me: “…Well, that’s fine, too! It may just take a minute or so for you to be rung out tomorrow if it’s busy when you arrive to pick up your order, just so you know.”

(I decided not to bother clarifying that she had just given me her number which I wrote down, or that our systems were obviously designed to encrypt credit card numbers so that they could not be stolen, considering we were a business that dealt with thousands of credit cards daily, OR that every single credit card, including the one she would use the next day, was stored in our system anyway in order for us to receive customers’ payments because that’s how credit cards work.)

Related:
This Is Why We’re In A Recession, Part 40
This Is Why We’re In A Recession, Part 39
This Is Why We’re In A Recession, Part 38

Giving The French Stick, Part Deux

| Tilbury, ON, Canada | At The Checkout, Language & Words

(I am about 18 and working at a sub shop. Two blonde beauties from Quebec come through the door. I live in Ontario and most of the people in my little town speak English; however, I went to French school.)

Me: “Welcome to [Sandwich Shop]. What can I get you?”

Customer #1: *in thick French accent, begins placing her order*

(As I cut the bread and start to prep, I start hearing them talking in French, looking at me but speaking to each other; they didn’t even have the decency to whisper.)

Customer #1: *in French slang* “That girl is so ugly. Look at her clothes.”

Customer #2: “I know. Like, why would she even go out in public?”

(This continues as I make their subs with a big smile on my face. They go on about how they’re worried that my touch will contaminate their food, among other slurs about the province and how much Quebec is better. After paying their total I say in perfectly clear French:)

Me: “Merci d’avoir choisi [Franchise]. J’espère que t’aime ton voyage en Ontario.” *Thank you for choosing [Franchise]. I hope you like your trip to Ontario.*

(Their faces turned white and they quickly exited the store, egos tightly tucked between their legs. I apologized to my mom that night for always giving her trouble about making me go to French school!)

Related:
Giving The French Stick

Not Always Right And Returns For A Fight

| Los Angeles, CA, USA | Crazy Requests, Technology

(It’s relatively normal evening when an irate woman stomps up to the counter and slams a piece of paper down in front of my coworker.)

Lady: “I DEMAND to know who wrote this!”

(My coworker is taken aback but looks at the paper the woman has put on the counter.)

Coworker: “…Um.”

Lady: “WELL?!”

Coworker: “I’m, uh, sorry, but there’s no real way to know—”

Lady: “It SAYS it was written down in a shop like this! And this is EXACTLY how my argument was with one of your associates, VERBATIM!”

Coworker: “I’m sorry that you’re upset—”

Lady: “Upset!? I’m a LITTLE more than just f****** UPSET! This makes it seem like I’m in the wrong! I WAS NOT WRONG!! And I DEMAND to know who is responsible for this! I knew you were all unprofessional but this is ridiculous!”

Coworker: “I’m sorry you feel this way but I really don’t know how to help you. It says that this took place in California but I would have no idea who wrote this. I could ask around and tell my manager about this—”

Lady: “Yeah, you DO that. And I want whoever is responsible to remove this from the Internet. I am not in the wrong!”

Coworker: “I’m sure that—”

Lady: “I AM NOT IN THE WRONG!”

(She left with a huff and I went over to my coworker to see what the heck that was all about. Turns out the lady had actually printed out a screenshot of a story featured on Not Always Right! The lady returned an hour or two later asking for the paper back, as she realized she had gone to the wrong [Sandwich Shop] where she had had an explosion apparently similar to what the story entailed. She left without an apology or even a simple “thank you” but at least she indirectly helped us to find this website! And to the other [Sandwich Shop] workers within the area: be warned for the crazy lady with a piece of paper blaming her for having been in the wrong.)