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A Stupidity And Stubbornness Combo

, , , | Right | August 29, 2022

Our sandwich shop sells combos: a sandwich, chips, and a drink for about $6.

Customer: “I want combo number one.”

Me: “That’s the pastrami, white bread, three cheeses, lettuce, and tomato.”

Customer: “Yes, but I want to some changes to the sandwich.”

This is no problem, but by the end, she has replaced every item that goes on the number one combo.

Me: “Ma’am, you’ve managed to make your order match our number seven combo, down to the condiments.”

Customer: “But I don’t want the number seven! I want the altered number one!”

Me: “Yes, ma’am!”

In the end, with all the things she added to her order, it came out to about $15 when it could have been $6.

Nickel-And-Dime (And Penny) Them Right Back!

, , , , , , | Working | CREDIT: Username614855713 | August 26, 2022

A few years ago, I worked in corporate for a large sandwich chain. They had purchased a taco concept, and part of my job consisted of going around the country to help open up these new restaurants. Now, this sandwich chain was not known for corporate luxuries, so I didn’t bat an eye at the daily food expense allowance when traveling, which was $42 per day, broken out by meal — breakfast was $8, lunch was $14, and dinner was $20.

You couldn’t even scrimp on breakfast and lunch to get yourself an all-right meal. But okay, I usually stayed in hotels that had a complimentary breakfast buffet, and I often skipped lunch and worked straight through the day, so my expenses were regularly less than $20 per day.

The problem came when, during one of these trips, my dinner came out to be $20.05 — before a cash tip, mind you, which I paid out of my own pocket and didn’t expense. I didn’t think much of it because, hey, it’s a nickel, and I didn’t go over my daily spending allotment.

Cut to the end of the month after submitting my expense report. I got a call from accounting.

Accountant: “I’m looking at your July expenses. How did you want to handle this?”

Me: “Umm… I did handle it. I submitted it.”

Accountant: “No, you went over on one of your dinners. Would you like to send the payment in or have it taken from your payroll?”

Me: “I’m sorry… What total are we talking about?”

Accountant: “You spent $20.05 on dinner on [date], which is a five-cent overage.”

I was silent for a moment.

Me: “Okay, so I owe five cents?”

Accountant: “Yes.”

Me: “You can take that out of my payroll, but please do it over the next five pay periods. I’d like to split up the payments for budgeting purposes.”

Accountant: “Are you serious?”

Me: “Are you?”

Following her true nature, [Accountant] took a penny out of the next five checks, and I made a point of spending as close to $42 a day as humanly possible for every other trip I ever took with that company.

This Is Not How You Spice Up Parenting

, , , , | Right | August 11, 2022

I’m working in a sandwich and wings place. A woman has called in a delivery for some extra spicy wings. After they are delivered, she calls back raging.

Caller: “Those hot wings made my baby cry!”

The spineless manager politely offered to send her mild instead while the rest of us wanted to call child protection. A coworker actually called a cop friend of hers who said they would pass on the details to the right people.

And That’s How The Kindness Cookie Crumbles

, , , , , , , , , , | Right | August 1, 2022

It’s the dead of winter, it’s almost 8:00 pm, I’ve just finished work five hours late, and I’m exhausted and hungry. The day has been a nightmare from the start and I’m at the end of my rope for dealing with nonsense. I’m not angry, just worn out. I stop off at a sandwich shop on my way home.

I get in line behind a gaggle of fourteen- and fifteen-year-olds. No biggie, I haven’t eaten since lunch, so what’re a few more minutes?

From the start, the teenagers are snotty and entitled, almost deliberately trying to fluster the cashier. I think about saying something, but with the mood I am in, it wouldn’t go well. Instead, I just walk out and go to another location of the same chain not too far away.

I walk in, and thankfully, this one is quiet. I must look about as good as I am feeling because the man behind the counter strikes up a conversation. I don’t go into detail or mention anything about the other shop, but it is nice to have someone listen for a minute.

We chat a bit more as he cashes me out, and by the end, I have a smile on my face — or as much of one as I can manage. I thank him for the food and for listening, and I finish my drive home.

When I open the bag up, I find that the employee slipped in a handful of extra cookies. He went out of his way to make my awful day better.

It’s been a few years since this happened and I still haven’t forgotten it. Whoever you are, thank you. I hope the world has returned your kindness.

Related:
And That’s How The CEO Cookie Crumbles
And That’s How The Stolen Cookie Crumbles
And That’s How The Ninth Cookie Crumbles
And That’s How The Cookie Infuriatingly Crumbles
And That’s How The Cookie Mathematically Crumbles

Those Who Reward Rigging The System Are Doomed To Have It Forever Rigged

, , , , | Right | July 9, 2022

We have a regular who scams and abuses the system daily.

She comes in, puts in rewards, and uses a coupon for a free sandwich or salad or whatever. She always has a reward or coupon for a free something. She takes her order to go, and leaves; never smiles or greets the worker. An absolute pleasure to deal with.

After she leaves, she immediately calls corporate to yell and complain that something was wrong with her order. Sometimes it’s that there’s a missing ingredient, or it’s on the wrong bread. Sometimes, she complains that she didn’t receive utensils. With her sandwich. Yeah.

Every time she calls and complains to corporate, they send her a coupon or a reward for a free item. Rinse and repeat.

I’ve asked about banning her from the store, but only corporate has the ability to do that, and as far as they’re concerned, we’re the problem. There’s never been anything wrong with her order. I’ve double-checked every time, and we ask her when we hand it to her if she has everything she needs and if she wants anything else. A**hole.