“Hey, This Patient Says Their Feet Are On Fire?”
I recently had a biopsy done on a suspicious mole, and about a week afterward, I start experiencing severe searing pain where the procedure was done. I decide to err on the side of caution and call my healthcare provider.
Receptionist: “Thank you for calling [Hospital]. How can I help you?”
Me: “I’m hoping to make an appointment, possibly with urgent care. I had a skin biopsy done last week and am experiencing pain at the biopsy site, and I want to make sure it’s healing okay.”
Receptionist: “You have pain in your thigh?”
It takes me a second to fully register what she said, but I eventually recover and try again to explain, figuring she just misheard me.
Me: “No, I had a skin biopsy. The biopsy was on my back, near my shoulder blade.”
Receptionist: “Oh, so you have pain in your shoulder?”
Me: “I HAVE AN OPEN WOUND ON MY BACK AND IT FEELS LIKE IT’S ON FIRE!”
Receptionist: “…Um, let me transfer you to the advice nurse.”
Me: “Thank you.”
