Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Avocado-Over

, , , , , | Right | August 5, 2019

(Our roommate works in the deli and told us this story of the first customer he had on the busiest day of the week.)

Employee: “Hi, welcome to [Store]. What can I get for you?”

Customer: “Hi, I’d like a [sandwich with avocado].”

Employee: “No problem.” *makes the sandwich like usual and starts spreading the avocado on the bread for this type of sandwich*

Customer: “I don’t want it on that bread; I want it on this type of bread.”

Employee: “Okay, then.”

(He has to dispose of the other sandwich and start a new one on the requested type of bread. He has just spread the avocado on again…)

Customer: “Don’t you have any fresh avocado?”

Employee: “I’m sorry, sir, the deli only carries this type of avocado spread.”

Customer: “Well, [Sandwich Chain] carries it! Why can’t you do it like them?”

Employee: “Would you like me to get a fresh avocado for you, sir?”

Customer: “Yes!”

([Employee] gets a fresh avocado from the other side of the store and brings it back to the deli and starts to remake the sandwich again. He scoops the fresh avocado out of its skin and proceeds to spread it on the bread.)

Customer: “You’re doing it wrong!”

Employee: *becoming annoyed* “I’m sorry, sir, how did you want me to make it?”

Customer: “You’re supposed to use avocado slices, like [Sandwich Chain]!” 

Employee: “I’m sorry, sir, this is the only way I’ve been trained to make this sandwich. Did you want to order something else?”

(The customer makes a disgruntled noise but allows the employee to finish the sandwich they ordered before stomping off. The employee proceeds to watch the customer buy the sandwich, and then promptly walk over to customer service and return it, complaining loudly the entire time about what horrible sandwiches are made at the deli. After the grumpy customer leaves, the customer service clerk comes over.)

Customer Service Clerk: “What was that about?”

([Employee] rehashes the entire experience over again to the clerk.)

Customer Service Clerk: “Man, if it had been me, I would have refused to make his sandwich again after the second time!”

1 Thumbs
387

Only Big Boys Get Their Trucks Replaced

, , , , , , | Right | June 24, 2019

(I answer calls in an insurance office. A client is mad that we overnighted the check to replace his truck; he wanted his check to instantly manifest in front of him as he was walking away from his totaled rig.)

Me: “The check is in the mail and should be there tomorrow; here is the tracking number—“

Caller: “That’s not good enough; you need to get me that now!”

Me: “It’s overnighted and will be there tomorrow.”

Caller: “That’s no good; I want it right now. You need to hurry up, a**hole!”

Me: “If you don’t learn to talk like a big boy, I’m going to have to hang up on you.”

Caller: “F*** you, a**hole!”

Me: *click*

1 Thumbs
637

A Whole Tray Of Complaint

, , , , , | Right | March 13, 2019

(I work as a sales associate at a store that sells a lot of home furnishings, as well as furniture. I work with smaller items like vases and dinnerware. I’m currently working with kitchen products. A customer approaches the counter.)

Me: “Hi there. How are you doing today?”

Customer: “I’ve got a complaint.”

Me: “Okay, I’m sorry to hear that, but how may I be of assistance in handling this complaint?”

Customer: *takes out an ice cube tray* “I have a complaint about this product.”

Me: “Okay. What is wrong with the ice cube tray?”

Customer: “I’ve been using it for about a year and a half and it’s taken on an odd smell.”

Me: *warily picks up the tray and sniffs it to discover that it’s the smell of frozen food bags and general “freezer” smell* “I think this is what it’s supposed to smell like. That’s what mine smells like.”

Customer: “Well, then, something is very wrong with you because it shouldn’t smell like that.”

Me: “I… Would you like to buy a new one?”

Customer: “I’d like to return this one.”

Me: “Well, you just said that you have been using it for over a year, and it smells normal to me. Maybe if you clean it and then clean out your freezer, you can continue using it.”

Customer: “No. I want a refund because it doesn’t smell right.”

Me: “Our policy is ninety days in unused and unwashed condition, with receipt, for a full cash refund, and not only have you used it and washed it, but it’s also been over a year since you bought it.”

Customer: “I demand to speak to your manager.”

Me: “About an ice cube tray that smells normal? I’ll get her, but I generally wouldn’t bring back items that cost $10 after a year of use.”

(The customer was so grumpy she had me pull my manager, who reluctantly gave her store credit for the product so that she could keep good faith with the customer.)

1 Thumbs
329

I Don’t See Race – Or Receipts

, , , , , | Right | August 22, 2018

(I work in a high-end clothing store. On this day a customer I served a few days earlier walks up to my register with an expensive dress.)

Customer: “Hey, I bought this from you and it didn’t fit me. I’ve got the receipt and spoke with the person who served me, and they said you’d give me a full cash refund?”

Me: “Uh, actually, I’m the one who served you, and no, I didn’t say that.”

Customer: *pauses* “Uh… Really?”

Me: “If you look at the top of your receipt, it says who served you.” *points out where* “See? my name’s right there.”

Customer: “Really? That was you?”

(I tap my name tag.)

Me: “I am, indeed, the one who served you, and I’m afraid that, no, we can’t give you cash back for this, as you purchased the item with a gift card. If you want to return it, we’ll have to give you your money back the same way.”

Customer: “Uh… Well… You know… You guys all look the same to me, so I thought… uh… I mean… D***, guess that’s dead in the water now.”

(She slunk out in defeat. For the record, I have olive skin and black hair from my Italian heritage, and my coworkers include a pale redhead, two Asians, and an African American. Still not sure whether it’s good or bad that a customer apparently deemed us all to be no different from each other.)

1 Thumbs
488

Shame You Can’t Prescribe Any Common Sense

, , , , , | Healthy | August 8, 2018

Doctor: “How did the new medications work for you?”

Patient: “I’m still waiting for them! The pharmacy still hasn’t called to let me know they are ready to pick up!”

Doctor: “Did the insurance deny the medications?”

Patient: “No, I didn’t hear any response from the insurance yet, either!”

Doctor: “Really? Which pharmacy did you take the prescription to? I can give them a call to check on this.”

Patient: “Oh, I never took it to the pharmacy. I still have the prescription here in my wallet!”

 

1 Thumbs
401