Have A Heart (Attack)!

, , , , , | Healthy | December 22, 2018

CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

(I work in a clinic that has regular patients who have treatment three times a week, sitting side by side each treatment. We are very short-handed today and I have the section where [Patient #1], who is very demanding, is located. She wants to get off treatment early, at 1:00. However, right before [Patient #1]’s turn, [Patient #2] begins to have a heart attack. As the rest of staff is on break, three other nurses and I immediately begin to perform CPR and attend him.)

Patient #1: “[My Name], are you still going to take me off treatment at one?”

Me: *obviously doing compressions* “Right now is not a good time; I’ll get to you when I can.”

Patient #1: “Well, could you get someone else to get me off treatment, then? Is it so important you need four people there? Where is everyone else?”

(The other nurses and I continue to perform CPR. As one nurse is talking to the 911 operator, [Patient #1] starts bothering the nurse.)

Patient #1: “[Nurse], can you take me off treatment? Hello? Are you listening to me?”

(She repeats herself, getting louder and louder each time, but we continue to tell her we’ll get to her when we can. Finally, paramedics arrive for [Patient #2]. After paramedics take [Patient #2], we are finally able to return to our other patients. All the other staff who were on break are returning now. I am finally able to get to [Patient #1].)

Patient #1: *two-faced* “Well, you sure know how to make me late! Is [Patient #2] okay? I was so worried about him! Did you know his kids were going to visit him this weekend?”

(She continued to tell me all his kids’ business as if nothing had happened. I quietly just took her off treatment because I was so disgusted someone could be so concerned with herself despite the fact that he could’ve died. Thankfully, he is doing well since we acted quickly.)

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Fraudster, Call Thyself

, , , , , | Legal | November 8, 2018

(I work in a bank and am on the phone with a customer.)

Customer: “Here’s the phone number to the guy who wrote those four checks to me. Call him and he’ll verify he wrote them.” *gives number*

Me: “So, this number is to the person who wrote these checks to you, right?”

Customer: “Yes!”

Me: “Sir, this is your phone number.”

Customer: “No, it isn’t. Call it; you’ll see!”

Me: “Sir, I have a system that allows me to verify phone records. This is yours.”

(Line disconnected.)

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With This Provider Your Days Aren’t Numbered

, , , , , | Right | October 15, 2018

(I work for a company that helps doctors, nurses, dentists, etc. set up accounts online to become certified to see certain patients. Sometimes these individuals have to pay a fee in order to become registered. At the end of this payment process, the individual needs to answer a basic math question to submit the payment. I work in the chat/emails department, and today I got a very special email.)

User: “I tried to submit a payment on [System], but I cannot answer the last line, ‘10 + 8.’ What is the security answer before I submit my payment?”

(I have been staring at this email for a good long while, and I can honestly say I am scared for whoever gets this person as a provider.)

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Childish About Child’s Drink

, , , , , , | Right | October 11, 2018

I work at a drive-in fast food restaurant. We have credit card readers on every stall, but the payment doesn’t always go through on the first swipe. We often have to pull the payment screen back up or take the cards to our reader inside.

One of my coworkers was taking out orders to cars. She comes inside holding a drink and says “This lady would like to speak with a manager. She says she paid already and I tried telling her it didn’t go through but she won’t listen–”

Just then this customer throws our door open and screams at my coworker, “EXCUSE ME, YOU CAN’T JUST WALK AWAY WITH MY DRINK!” We calmly try to explain to her that we can’t give customers their orders until a payment has been received, but she isn’t having it. “I DID PAY. THE SCREEN SAID MESSAGE RECEIVED!”

“No, ma’am, that means that your order went through, not the payment–” my manager starts, but is again interrupted. “THAT DRINK IS FOR MY CHILD AND YOU KEEP WALKING AWAY WITH IT. HOW DO I KNOW YOU HAVEN’T SPAT IN IT? I WANT MY GOD-D*** DRINK!”

We try to assure her no one would spit in it but she keeps screaming, “I ALREADY PAID! I’M NOT SWIPING MY CARD AGAIN! I WANT MY DRINK! MY SON IS VERY UPSET!” (Might I point out, she had left her son in her running car to come in and scream about a drink that is currently half price at 80 cents.) Finally my manager gives up, hands her her drink, cancels the ticket so my coworker won’t come up short, and proclaims that customer as our crazy of the day.

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Crazy Bad Parenting

, , , , , , | Right | October 10, 2018

(A woman is shopping with her young daughter in the cart. The woman leaves the cart parked in the main aisle and goes to look at something further down. As I walk by, the daughter stands up and starts leaning out of the basket to reach for something. The cart begins to roll in the opposite direction, and the girl is an inch away from toppling out. I grab the cart and hold it still.)

Me: “Honey, could you sit down, please? I don’t want you getting hurt.”

(Suddenly, the mother reappears and glares at me.)

Mother: “Yes, sit down. The store people get all crazy about stuff like that.” *to me* “Don’t have a heart attack. She was just looking.”

Me: *pause* “You’re welcome?”

(Yes, we “store people” don’t want your kid to get hurt, or for you to sue us if your kid does get hurt. So crazy.)

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