Mani-Pedi-Moany

, , , , | Right | June 4, 2020

I work as a receptionist at an upscale salon. It is very large, and we always ask if a client has seen the technician for the day’s appointment before, so if not, we can give them a tour and an introduction.

I am finishing up with someone who is paying for her haircut when a client walks in.

Me: “Good afternoon. Checking in today?”

Arriving Client: “What?”

Me: “Are you checking in for an appointment?”

Arriving Client: “No! I’d like to pay for my manicure!”

Me: “I apologize. One moment. I am finishing up with another client and will be right with you.”

Arriving Client: “But my manicure is at 2:00!”

It is 2:05.

Me: “Our nail department is behind me to the left. Who are you seeing today?”

Arriving Client: “[Employee].”

Me: “And have you seen her before?”

Arriving Client: “For about ten years!”

Me: “Oh, wonderful. You can proceed to the nail department, then. I thought you were checking out. Enjoy your manicure.”

Arriving Client: “I am checking in and out! How am I supposed to pay for my manicure afterward with wet nails?”

Me: “I will be able to check you out as soon as I have finished with Mrs. [Regular Client].”

Arriving Client: “Unbelievable! I’m going to leave my card here and you can just run it, or I’m going to be late!”

She leaves an American Express card.

Regular Client: “If she’s been coming here for ten years, she should know you don’t take Amex.”


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Aren’t Manicures Supposed To Be Relaxing?

, , , , | Working | May 9, 2020

My sister and I are about to go on holiday to Thailand and we go to a local salon to get our nails done. We were told about this place because it does some amazing nail designs. But the owner gets my sister’s nails all wrong.

Sister: *To me* “They look wrong.”

The nails are all wonky, some shorter than the others.

Sister: “Excuse me, can you tidy them up?”

The owner makes them worse. She asks a few more times, but they stay wonky.

Me: “We’re going somewhere else. My sister shouldn’t have to pay for a bad job.”

To our surprise, the owner gets cross and grabs my sister by the arms.

Owner: “No, I’ve done a beautiful job!”

My sister tries to fight herself away, sending bottles everywhere. The owner lets go and stands in front of the door, the only exit, locking us and two other young customers inside.

Owner: “You must pay!”

Sister: “Let us go!”

Owner: “No, you pay!”

We are now scared. He rummages behind the counter. One of the other customers asks to be let go. To our horror, the owner lets her go, but locks the door behind them!

Me: *Yelling* “I’m not having this!”

I see a long black case on the floor, and my sister and I bang it against the window.

Owner: “Pay now, pay now!”

I lunge for the door, but he fights me, pushing me hard. I fall onto the sofa, see my handbag, and grab my phone. I call the police.

Me: “Help! My sister and I are being held hostage in [Nail Salon]!”

To my surprise, the owner stopped being so vicious and let the police in when they arrived. He was only fined. But there’s no way we’re going back to that store.


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An Employer Who Pales In Comparison To Decent Ones

, , , , | Working | April 23, 2020

(I’m applying for a job at a tanning salon via an external agency, from which I have an assigned job coach. I have to say, I’m not exactly the beauty-guru type, and working at a salon was a questionable option for me from the start, but my job coach keeps telling me I’m perfect for the job.)

Job Coach: “It’s only a hostess type of function anyway. You know, welcome the customers, point them to their tanning booths, and make coffee.” 

(The job coach is there for the interview and we both arrive at the same time. The employer lets us in, but we are followed by a man who I think is another employee. Once the employer gets us set with coffee and tea and he strikes up a conversation with the man… which takes him about 20 minutes.)

Employer: *to the man* “Did you see the state of our windows? They really need some cleaning. I guess I’ll have those broads who work the desk here do that this week. All they do is sit on their a**es anyway.” 

(Finally, just when my job coach and I wonder if this is a job interview or a tea party, the employer says goodbye to the man he was talking to — a friend of his, as it turns out — and directs his attention to us. 

He describes a bit of the job and I’m mildly interested. It all sounds like something I could do. Then, my job coach asks him about the controversy surrounding tanning, and how you can get skin cancer from it. Cue a long tirade from the employer on how tanning is very healthy and it’s actually sunblock that causes cancer, followed by an equally long tirade on how big pharma is a conspiracy, global warming isn’t real, and vaccines cause autism, expecting us to agree with him at every point. 

The conversation finally ends and I’m expected to tag along for a day or two to see if this job is a match. I’m too baffled to counteract anything, and I let it happen, but once my job coach and I leave the shop, I express my concerns.)

Job Coach: “So, what do you think? Do you want to give it a shot? It could be a fun job!”

Me: “With all due respect… I don’t think I want to work for an employer who refers to his female employees as ‘those broads,’ displays a very unprofessional demeanor by yapping with his ‘friend’ for twenty minutes, and has so many wrong views on the world that I can only foresee a lot of arguing if I ever were to work for him. So… thanks but no thanks.”

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This Campaign Is Not So Pretty In Pink

, , , | Right | February 13, 2020

(I work in the retail area at a cosmetology school. In October, our product line promotes breast cancer awareness month. Our hand cream has a pink band around the bottle to explain this.)

Me: “Welcome to [Salon]. What brings you in today?”

Customer: “I’m looking for hand cream.”

(I take the customer over to the shelf with the lotions and begin talking with her about our hand cream, having her try out a sample from a normal bottle. She likes it, so I grab one of the pink-banded bottles to sell her.)

Customer: “Well, I don’t want it if it’s pink!”

Me: “What do you mean? There’s just this pink band around the bottle for breast cancer awareness; part of your purchase today will be donated toward research for a cure!”

Customer: “I don’t want pink hand lotion!”

Me: “Ma’am, the lotion is still white. There is just a pink band around the bottle.”

Customer: “I don’t want it!”

(She stormed out.)

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A Nail-Biting Conclusion

, , , , , | Working | January 29, 2020

(I go to get my nails done at a new salon in town. The women are at the various stations while a man stands at the cash register. I walk in and am immediately met by a woman in a smock. There are no other customers in the store.)

Woman: “Hello. Nails?”

Me: “Yes, please. A full set.”

Woman: “Okay, $45.” *points to the sign behind the cash register*

Me: *pulling out my wallet*

Woman: “Pay later. Come sit!” *ushers me to a chair*

Me: “Oh, okay.”

(The woman applies my nails and paints them, and then asks me to stand and gestures toward the drying stations. I start to take a seat but the man from behind the register grabs my arm and pulls me back up.)

Man: “No, no. You pay now!”

Me: *confused* “Um… but my nails are wet…”

Man: “Pay now, then dry!”

Me: “I can’t get in my wallet with wet nails. They’ll smear.”

Man: “You must pay.”

Me: “And I will… when I know I’m not going to damage my nails.”

(The woman and man talk quietly.)

Woman: “So sorry.” *gestures to the drying station again*

Me: “Thank you.”

(After my nails are dry, I approach the register.)

Man: “Okay, $60.”

Me: “What?”

Man: “$60. No cards.”

Me: “I was told when I came in that it was $45.”

Man: “$60.”

Me: “$45.”

Man: “No. $60.”

Me: *points to his pricing sign behind his head* “$45. And that says you take cards.”

Man: *turns to see where I’m pointing* “Fine. $45.”

(I was going to pay with a card, but now I’m suspicious, so I hand him two twenties and a ten, instead.)

Me: “Here you go.”

Man: “$5 tip for nails?”

Me: “No, that’s my change. I’ll give my tip directly to the woman who did my nails.”

(I do have another $10 in my wallet and intend to give it to her.)

Man: “No change.” *closes the drawer and walks away*

(I stand there for a moment, waiting for him to come back. None of the women will look at me.)

Me: “Excuse me. I need my change.” *loudly* “I’ll call the police.”

(The woman who did my nails comes forward.)

Woman: *opens the cash register and pulls out $5* “Don’t come back.”

Me: “I won’t.”

(A few months later, I drove by the salon and saw that it had closed down. Can’t say I’m surprised.)

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