Not Quite Their Finest Hour
My family is in Texas for a sporting event for our eldest son. We’re staying at a three-star hotel that is not necessarily fancy but is quite nice.
On our second to last day, as we are at the sports facility, I get an email notifying us of our successful checkout. I call in and the woman at the desk lets us know to just stop by the front desk when we get back because our reservation has the proper date on it and our room is still ours, but she will need to reactivate our keycards because someone on their end accidentally checked us out and deactivated our cards.
A few hours later, we get back to the hotel and the woman at the desk who I spoke to on the phone is there, and she is actually the manager. We’re chatting pleasantly as she gets our cards in order.
There is a second concierge there as well, standing to our left. As the manager is processing our keycards, a man walks in from the doors on our right and starts talking to the other lady without going over to her; he just starts talking across us.
Customer: “Do you do rooms by the hour?”
Concierge: “I’m sorry, what?”
Customer: “Can I get a room for, like, an hour?”
The manager glances up at the man and then returns to our conversation, letting her employee handle it.
Concierge: “Um, do you mean a conference room or a room-room?”
Customer: “A room. Can I rent a room for an hour?”
The manager looks up again and then looks over at the concierge, like it’s starting to click what the guy is asking.
Manager: “What does he want?”
Concierge: “He wants to know if we rent out rooms by the hour.”
The manager looks over at the man and shakes her head.
Manager: “No, we don’t do that. You have to stay overnight.”
The man leaves and we all just stand there for a second, looking at each other.
Me: “Does this look like a place that rents rooms by the hour?”
Concierge: “What in the world was he even wanting it for—”
Manager: “Oh, we all know what he was going to do with it.”
She pauses and looks startled, like she didn’t mean to say that out loud in front of guests. She starts to rapidly apologize as we’re all laughing. My husband waves it off as we get our keycards back.
Husband: “Hey, don’t worry about it. We were all thinking it. You just beat me to saying it!”