Over the past 10-plus years, one thing we’ve learned is that sometimes — sometimes — the customer isn’t wrong.  It’s so hard to believe, with all the stories we get every day, but it does happen!

Here are some of our favorite examples of times The Customer IS Right!

Warehouse Staff Brains All Stuffed With Fluff — A ‘Happy Easter’ gift gets sent in the worst possible way.

Should Have Stopped Himself – Police officer’s honesty is the sign.

The Speediest Way To Get Fired – Not every speeding ticket is a slam-dunk.

A Good Attitude About A Bad Attitude – Someone is in a bad mood… and realizes it.

This Grown-Up Needs To Grow Up – Yes, child customers can be right, too.

They’re Deafening, You’re The Silence – Who is right here?

Will Need To Sweet-Talk Your Way Out Of This One – Right, but perhaps not the smartest move…

The Customer Is Sometimes Right – When you realize there’s just no blame.

Creeping Into The Parking Spot – He figures out you’re right just as you figure out he’s really wrong.

Good Customer Service Definitely Doesn’t Grow On Trees – This customer definitely was in the right, and everyone did right, too.

Have you experienced a “Customer is Right” moment?  Have you been surprised to learn that your customer has a valid point?  Have you been able to politely point out that you are the one who is correct?  Tell us all about it below, or send us the story.  We might publish it in the future, and you might some day see it in another roundup!

It’s time for the November roundup! Our editors have decided among themselves which stories in November deserve the extra attention, regardless of the number of thumbs-ups they received. Out of all the stories we posted in the month, we’ve singled out seventeen.

If there are any stories from the last month you feel we should have included, please let us know in the comments!

Don’t forget to vote for your favorite stories in the poll below! Note: You can choose up to three*. 

The winner of last month’s poll was A Mother So Bad You Couldn’t Make Her Up in the Right category!

F****** Awesome – We f****** approve of this!

When Copay Saved The Day – Follow this amazing investigation from beginning to end!

The Epic Of The Impossible Store – This is the longest story we have ever published. Read it and you’ll see why…

Entitlement Will Cost You – This is one of the best on the list.

Be Thankful They Are Leaving – We hope your Thanksgiving dinner wasn’t as bad as this one!

She Was Eating A Whole Different Kind Of Lunch – Time for a karma sandwich!

Played It To Oblivion – When your progress is cast into the Morrowind…

Off The Clock Gets You Off The Job – “I dare you to fire me.”

It’s Not Easy, Eating Green – No salad has ever tasted better.

The Dog Has To Put Up With More Than A Cough – As the title suggests, we feel sorry for the dog in this situation.

Mansplainception – It’s a trap!

Anti-Vaxxers Holding Out Until The Very Last Drop – This story is not suitable for under-eighteens.

Some Truly Sick Customers Out There – Warning, this story contains sickening amounts of karma.

Getting Carriage Away – Introverts rejoice!

Dark Moch And Salad, At Tenagra – Sometimes, the stars align and a title comes along that’s almost as perfect as the story…

It’s The Teachers That Need To Be Graded – A’s for everyone!

OK Boo-Ma – We got caught up in the ‘OK Boomer’ craze but you’ll see why…

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Dear American readers!

Tomorrow is the day we all gather in gluttony, festivity, and mass-turkey fights with politically-misaligned relatives. To prepare for the onslaught, here are some Thanksgiving-themed stories from the last year(or so!) that we thought you’d appreciate us resurfacing:

Laughter Really Is The Best Medicine – When you have almost 200 years of combined laughs…

Thankful For Not Fudging Up Your Thanksgiving – When you run out of stock the day before Thanksgiving, this is not the response you’re expecting.

Man Who Encases His Privates In Lead Has The Last Laugh – It takes balls to laugh about this!

Not Talking Turkey This Thanksgiving – “The Turkey Pays, The Turkey Stays” will be one of our t-shirts!

You’re In Trouble, No Ifs Or Slapped Butts – How to top that uncle from coming to Thanksgiving!

They Aren’t The Brightest Star In The Sky – They should be thankful for ANY sun at this time of the year!

Best of luck this Thanksgiving season! Don’t forget to let us know how it goes!

We had a roundup about cats and another roundup about dogs.  There are many other kinds of pets and animal friends, so we present some favorite stories about these other beings we hold dear.

Ferreting Around For Some Good Parenting – It’s nice to find people who understand.

The Hard-Ball Explanation – Sometimes you have to just be explicit.

A Little Bird Told Me This Customer Is An A** – Never let this guy adopt anything again ever anywhere.

Hold Your Horses! – Fire the coworker and hire the horses.

Your Knowledge Has Run A’Foal – Unicorns aren’t real either, lady.

Polly Want A Manner, Part 2 – Pets can be a surprise a minute.

Snakes Like To Vegetate After A Meal – Rude AND ignorant.

Dodo Brained – Someone make this person be extinct.

His Story Isn’t Rat-ified – Everyone wants a pet squiracooncat.

As Sick As A Parrot – Say what?

Don’t Have A Cow, Man – This is not how you adopt… anything.

Do you have a good story about your favorite pet or an encounter with an animal that’s left a lasting impression on you?  Tell us all about it!  Even better, submit the story so we can have more animal roundups next year.

It’s time for the October roundup! Our editors have decided among themselves which stories in October deserve the extra attention, regardless of the number of thumbs-ups they received. Out of all the stories we posted in the month, we’ve singled out fourteen.

If there are any stories from the last month you feel we should have included, please let us know in the comments!

Don’t forget to vote for your favorite stories in the poll below! Note: You can choose up to three*. 

The winner of last month’s poll was Not Just The Food Getting Roasted Tonight in the Right category!

A Mother So Bad You Couldn’t Make Her Up – Worse than a bridezilla, is the mother-in-law of the bridezilla!

A Healthy Marriage – Listen here, babycakes…

Excelling At Belittling Them – Advanced reporting for idiots.

A Cyst-emic Problem In Healthcare – Can someone say… malpractice?

The Tortoise And The Scare – This story completely tanked.

He Needs To Cool Off – Air conditioning that gets you all hot and bothered…

Sadly Fees-able That He Would Use That Language – Karma calling!

Technological Advancements In Dad Jokes – Dad jokes will never die, they will just advance.

That Plan Croaked – Don’t bring in the lawyers if you’re even more guilty!

God Bless The Camera Age – Liars versus technology.

You Will A-Dress Me As “Ma’am” – We’re pretty sure the dresses were fabulous, just like the waitress!

Cats Always Land On Their Feet, Wherever They Are – The cute cat story of the month.

Lose Your Card, Not Your Manners – US call centers, take note of Ireland…

The Boobs Of Justice – What does she think they’re for?!

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