This was relayed to me by a friend of mine working as a waiter. He works at a restaurant in Rome, Italy, where they cook only Roman cuisine, including the most obscure dishes, like skate (a fish) and broccoli soup or pajata pasta. “Only” is the operative word here: the restaurant doesn’t have a pizza oven and doesn’t serve quite a few other “General Italian Cuisine” staples.
One day, way before the Global Nastiness, a party of four tourists arrives and asks to be seated in accented Italian. After a bit, my friend comes back to them to give the menus, but after a quick scan, one of them closes the menu.
Tourist #1: *In Italian* “Do you have another menu?”
Friend: “Pardon me? What other menu?”
Tourist #1: “A menu with other options, like pizza.”
Friend: “We don’t make pizza here.”
Tourist #1: “What?”
Friend: “We’re a Roman cuisine-only restaurant; we don’t make pizza, which is Neapolitan.”
Tourist #2: *In English* “What kind of f***ed-up restaurant in Italy doesn’t have pizza?! It’s, like, the only thing you eat. That can’t be real. You gotta be saving it up for the locals.”
Tourist #1: “You sure?” *Switching to English* “Do you speak English?”
Friend: “Yes, I do.”
Tourist #1: “Good. So, you’re telling me that you don’t serve pizza in here, only pasta?”
Friend: “Not quite. We do serve something we call ‘pizza’, but it’s more like flatbread. I don’t think—”
Tourist #2: “See? You have that! Gimme some of that pizza! I want it with pepperoni!”
Tourist #1: “Well, if it’s called ‘pizza’, it can’t be all that different from whatever you think it is. Bring us some.”
Tourist #3: “Yeah, why are you being so difficult?”
Friend: “Our pizza has no toppings whatsoever; that is clearly not what you want.”
Tourist #1: “Well, I still want to try, even if it has no toppings.”
Tourist #2: “I’m not eating any of this stuff you have here, that’s for sure! Accommodate me, or I’m not eating!”
My friend, sighing, takes all their orders. Figuring that not putting anything down for [Tourist #2] would end badly, he puts down an order of focaccia and spicy salami to get around his requests.
The order is taken by the kitchen, cooked, and then finally brought to the table. The moment my friend is done placing down the dishes, [Tourist #2] gets red in the face.
Tourist #2: “What is this s***? I didn’t order flatbread and salami. I wanted my pizza, d*** it! I want your manager, now.”
The manager is begrudgingly summoned.
Manager: “Is there a problem?”
Tourist #2: “Yeah, your server refuses to serve us pizza. How can you let somebody who doesn’t bother to know the menu work for you?”
Manager: “Because we don’t have pizza. We are a Roman cooking restaurant; yes carbonara, no pizza or ravioli.”
Tourist #2: “Impossible! If you really don’t want to serve pizza to tourists, then f****** advertise it, d***ebag!” *Gets up* “I’m leaving, mates. I’m going someplace that doesn’t scam tourists like this!”
[Tourist #1] facepalmed as [Tourist #2] picked up his coat and slammed the door shut, causing two nearby wine bottles to fall and shatter. The other three refused to pay for the broken bottles or [Tourist #2]’s tab; they argued about it for half an hour. The whole thing exhausted my friend and the manager so much that they decided to close somewhat early that day, on top of instituting a policy of always telling tourists up front that they didn’t serve any other pizza than Roman “pizza”/focaccia.