If You Spend $200 On A Calculator, You’re Not Good With Numbers

, , , , , | Right | January 9, 2019

(I work at a small chain grocery store at the customer service desk. This woman calls in claiming to have been triple-charged, and I tell her to come in the next day with her receipt.)

Customer: “Hi. I spoke to [My Name] on the phone yesterday, and she told me to come in today with my receipt for a refund.”

Me: “Hi! Yes, I was the person you spoke to yesterday. Let’s take a look at your receipt.”

(I look at her receipt, and she has a total written down next to her balance that is $20 less.)

Me: “Ma’am, you got your three free items. You purchased three and got three free. Here, I’ll circle it for you.”

(I circle the free items in red and the paid items in green.)

Customer: “No! You’re wrong! My total should be $82.91 and not $102.91! I was overcharged!”

(I take out my calculator and calculate her total which comes up to her subtotal.)

Me: “Ma’am, your total is correct. You weren’t overcharged. I promise.”

Customer: “No. You’re wrong. I’m going to go home and calculate my total on my husband’s $200 calculator, and if it’s different than what I paid, I’m coming back for a refund.”

(She never came back.)

Unfiltered Story #124979

, , , | Unfiltered | November 11, 2018

(I take my nine-year-old daughter to the pharmacy because she has some pocket money to spend and wants to pick up a few treats. I enter my phone number to pull up my card number so my daughter would get any sale prices, but otherwise I am not involved in the transaction. I stand back as my daughter puts her items on the counter.)

Cashier: *looking up at me* “Would you like to donate a dollar to [charity] today?”

Me: *pointing back at my daughter* “She’s the one buying, not me.”

Cashier: *to daughter this time* “Would you like to donate a dollar to [charity] today?”

Daughter: “Sure, I’ll donate a dollar! I have the extra money, and it is for charity!”

(The cashier and her manager were shocked, but impressed, and quickly thanked my daughter!)

Comedy For A Quarter

, , , , , , | Working | November 5, 2018

Every week we have specials on certain items. One particular item, normally 35¢, was discounted to a lower price and shown in the ad as “4 for $1.00.” A customer went to a register with four of the item and the cashier was ringing them up.

A minute later she called for the manager over the walkie-talkie system, “These items are supposed to be four for a dollar, but they’re ringing up at 25¢ each!” It was the first time I heard five different employees laugh in five different parts of the store at the same time.

Unfiltered Story #122765

, , | Unfiltered | October 8, 2018

A customer requested a dry erase board which we keep in the warehouse. I send an employee to bring out a 3′ by 4′ dry erase board, which I knew we had in stock.

After several long minutes I try to find the employee I sent. I find him by the boards looking at them funny. I ask him if he found the 3 by 4 boards to which he responded, “No, all I can find are these 36″ by 48″.” All I could do was Facepalm.

Pound For Pound Cheaper

, , , , , | Right | August 23, 2018

A friend was getting married in Newport, Rhode Island, which has expensive hotel rates. My family chose a lower-priced hotel just outside the city that was still in the network they had advertised on their wedding webpage.

Another friend attending the wedding searched for less expensive hotels and found one at a great rate in another neighborhood outside the city. When they went to put the address into the GPS, it couldn’t find where they were going. Frustrated, they looked at their confirmation email. The reason they had found a hotel at such an inexpensive rate was because they booked it in Newport… England. They didn’t notice the pound symbol next to the price.

Luckily, the hotel we were staying at still had a few open rooms, and they were able to cancel their other reservation.

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