It’s Hardly Do(ohickey) Or Die, Ma’am
My dad just retired, and we had his retirement party last night. A lot of his former and current employees were there, as well as family. A few people got up and gave speeches, and though I never worked for him, I told this story from about twelve years ago.
When I was in high school, I had a day off, so my dad invited me to go out to lunch with him. Mom wouldn’t be able to get off work, so it was just going to be a daddy-daughter lunch date.
Just when I was going to get into the shower and get ready for the day, my dad called.
Dad: “Something big came up at work. We’re going to have to postpone our lunch. I didn’t bring anything to eat since I was planning on lunch with you, so could you stop by [Sandwich Shop], grab me a sandwich and some chips, and bring them to me?”
I was bummed but said okay. Instead of the nice sweater/skirt combo I had planned on wearing, I put on a pair of old, ripped jeans and a black T-shirt with a giant Nike logo across the front as well as putting my hair into a messy ponytail under a black and red baseball cap.
I picked up his food and drove off to his work. He owned and operated a hardware and garden store. (It sounds weird to say that in the past tense after all these years!)
I got there, went to his office, and saw him behind the glass on the phone, with lots of papers around him. He looked frantic on his call and was shuffling through the papers. I knocked on the glass and held up the bag with his food, and when he saw me, he gave me a thumbs-up and then jerked his thumb over his shoulder toward the employee break room, so I went there to put his food in the fridge.
Two warehouse employees were there.
Employee #1: “Our biggest supplier suddenly and unexpectedly went out of business today.”
Employee #2: “[Dad] is trying to see if he can snag any leftover inventory they might have, and he’s looking for a new supplier.”
We made some idle chit-chat before I put Dad’s lunch in the fridge and walked out the door.
I got maybe two steps out the door when a woman grabbed my attention.
Woman: “Where do you keep the doohickey?”
At the time, I had no idea what a doohickey was.
Me: “I’m sorry, I don’t work here. I’m just delivering food.”
Woman: *Practically screaming* “Why won’t you help me?!”
Then, she noticed the sign over the door that said, “Employees Only”.
Woman: “What were you doing in there if you don’t work here?”
She clearly thought she had caught me or something.
Me: “This is where I was told to bring the food, but I really don’t work here, and I don’t even know what a doohickey is.”
She then started berating me for not knowing what a doohickey was. Then, I thought of two employees behind the door; surely one of them would know what a doohickey was and where to find it. But when I turned to go in and get one of them, she loudly shrieked:
Woman: “Why won’t you help me?! Don’t bother your coworkers when you’re right here!”
I don’t know if it was because he was done on the phone, or he just was alerted by the woman’s loud shrieking, but Dad came out of his office and asked what was going on. The woman spoke up quickly.
Woman: “I’m trying to find a doohickey, and she won’t help me.”
Dad: “I’m sorry, but she’s just delivering lunch. She probably doesn’t even know what a doohickey is.”
Me: *To Dad* “I tried to get [Employee #1] or [Employee #2] to come out and help her as I have no idea what a doohickey is.”
Woman: “You should train the workers better.”
Dad: “Again, she doesn’t work here, and she claimed she tried to get you help. Did she or did she not?”
Woman: “Why is everyone trying to cover for her?”
As far as I know, she had only talked to me and Dad, so I don’t know who “everyone” was.
Dad: “Doohickeys are on aisle three, or you can maybe find one at [Home Improvement Chain].”
The woman then stormed off to aisle three, and later that evening, Dad told me she had bought a doohickey.
He later told me that was the first time he ever suggested to a customer that they could go elsewhere when he had the item in stock or could get it there in a reasonable amount of time. He then told me what a doohickey was.
Years later, when I was married, and my husband and I got a house, Dad gave us a doohickey as a housewarming gift. I started laughing hysterically when I unwrapped it and saw what it was. (It was a light sensor for outdoor lights so they automatically come on when it’s dark enough.) My husband thought there was something wrong with me because I was laughing like crazy and could barely get out:
Me: “Did you find it on aisle three, or did you have to go to [Home Improvement Chain]?”
So, Dad is officially retired now, my older brother is taking over, and I know where to get a doohickey should I ever need one.

