Unfiltered Story #89016

, , , | Unfiltered | June 4, 2017

I used to work for an armored car service. I had stopped for lunch and was standing in line to make my purchase.

Customer : Hey, could you help me?

Me: Sure. What can I do for you?

*People often mistake us for police so I liked to make sure they aren’t having an actual emergency.*

Customer: Could you please help me find *item*?

Me: I’m sorry. I don’t work here.

Customer: Are you sure? You look like you work here?

*Not only does our uniform not look anything like that of the employees I was wearing a bullet resistant vest with my company name prominently displayed on the front and back as well as my sidearm.*

Me: Yes, ma’am. I’m pretty sure.

Unfiltered Story #87852

, , | Unfiltered | June 3, 2017

(I ring a customer up for his game. I’ve already put his game in a small bag, and after he pays I show him a coupon on his receipt)

Me: So, there is a coupon on here for Buy 2 Get 1 Free!

Customer: Great. Now, it’d only be better if (Company) would stop wasting paper by printing such long receipts. Or even better, save plastic by not putting my game in a plastic bag when I can just carry it out. Which I can easily do, just hold it in my hand and walk out with it like that.

Me: Um…(takes game out of bag and hands it to him) Here you go..?

(As he walks out my next guest approaches the counter looking after the him)

Next customer: He could have just said he didn’t want a bag.

Ruining Their Goodwill

, , , , | Right | June 2, 2017

(I work in a store that specializes in reselling used, vintage, and high end products. This leads to many people trying to sell us their used junk that they either do not know is worthless, or are trying to con us into buying. I’m working in my office when I see a customer come in with an old and used product in his hand. I overhear him trying to strong-arm my coworker into buying the item from him. My coworker and I are both proficiently knowledgeable in our field.)

Customer: “Hey, man, this is a one-of-a-kind item! You’ll never find anything like this! You have to buy it from me!”

Coworker: “Well… It’s just, that isn’t something we’d be able to sell.”

Customer: “Trust me, your boss will be mad if you let me leave without you buying this! You’d have to be an idiot to let this go! It’s been in my family for generations and is a priceless antique. You need to buy this!”

Coworker: “Well, what were you looking to sell it for?”

Customer: “This? Are you kidding? It’s got to be worth at least $1,500! I mean, I told you, it’s a vintage, one-of-a-kind piece! You’ll never see one of these again.”

(At this point, I can see the item in the customer’s hand over the security feed and I know it’s not worth more than maybe a few hundred dollars from first glance. Surely not as much as the customer is claiming. So I walk up front to intervene.)

Me: “Hey, do you guys need any help up here?”

Customer: “Oh, yes! A woman will be able to tell how priceless this item is! Can’t you see how exquisite the details are on this?! It’s worth at least $2,000!”

Me: “And, I couldn’t help but overhear; did you say this has been in your family for generations?”

Customer: “Yes! Very priceless heirloom!”

Me: “Huh… That’s funny. I’m pretty sure I saw this exact item at Goodwill the other day when I was browsing. Look, it even has the small mark on the back where they had the price sticker!”

Customer: “How dare you! This is an antique! It is worth thousands of dollars! You know nothing, you ignorant little cow! What could a woman possibly know about something as valuable as this!”

Me: “Sir, the detailing that you are mentioning is actually a decal, as we can see by the corners where it is beginning to peel off, and is not in fact the level of craftsmanship you’re trying to make us believe. Not only that, but this particular model only came out about 20 years ago, and it was a knock-off version of a very expensive model from around 80 years ago. I know this based on the misspelling of the brand name pictured on the front. With all that taken into consideration, this item would have been worth about $200. However, it has been damaged profusely and not taken care of, which is probably why someone simply donated it to Goodwill, as you could only expect to get about $30 for this particular item in its current state.”

(By this point other customers have begun to watch the exchange.)

Me: “Now, is there anything else I can help you with today?”

(And with that the customer stormed out, thankfully never to be seen again in our store.)

Your Demand Has Shattered

, , , , | Right | June 2, 2017

(It has just been Christmas so people are coming in to exchange or refund unwanted gifts. I am standing beside my coworker whilst he deals with this specific customer.)

Customer: “Hello, I would like to return this aftershave I bought. I have a receipt.”

Coworker: “Okay, no problem. Is there anything wrong with it?”

Customer: “Yes. I dropped it on the floor and the bottle smashed so I want my money back.”

Coworker: *opens the box and finds it is just a box of glass* “I’m sorry but you will not be able to return this item. You dropped it and it smashed. It’s a glass bottle; they smash if dropped. It’s not a fault.”

Customer: “I dropped it on SOFT FLOORING and it shouldn’t have smashed, so the bottle was faulty. I would like my money back!”

(At this point the customer’s friend interrupts.)

Friend: “Well, you did drop it on wooden flooring.”

Customer: “It shouldn’t have broken!”

Coworker: “I understand the upset but we cannot issue a refund because you damaged the product when you got home. It doesn’t work that way.”

Customer: *getting angry* “IT SHOULDN’T HAVE BROKEN! I work in a perfume shop and I know that the bottle shouldn’t have broken.”

(She then proceeds to grab the tester we have at the till.)

Customer: “Look, if I throw this tester on the floor it won’t break.”

Coworker: “Please don’t throw that on the floor. It WILL break and I will have to clean it up. I’m sorry your item got damaged but we are not able to refund it in store today. Is there anything else I can help you with?”

Customer: “WELL, I AM NEVER SHOPPING HERE AGAIN! YOU HAVE LOST A LOYAL CUSTOMER. GOODBYE.”

(She stormed out the shop whilst my coworker and I stood there in a state of shock.)

Out Of Lane And Out Of Line

, , , | Right | June 2, 2017

(I work at a retail store in a calm, family-oriented part of town, where most people know each other and are genuinely nice. A buddy of mine comes in and stands last in line for my coworker’s register and I open a new one to relieve her. Said buddy notices first and comes to me and I start ringing up his items. The woman who was before him in coworker’s register suddenly sees me ringing him up and runs over:)

Customer: “I WAS FIRST!”

Buddy: “Excuse me?”

Customer: “ARE YOU DEAF? I WAS CLEARLY BEFORE YOU!”

Buddy: “Sorry, but maybe you would’ve noticed if you weren’t so consumed by your phone. Besides, I have less stuff than you, so please calm down.”

(At this point I’m just standing there quite dumbfounded really.)

Customer: “WELL, I’VE NEVER HEARD SUCH DISRESPECT!”

(She then suddenly grabs her items from her cart and literally THROWS them upfront over my register, over his groceries, down behind me, and on me. Then she fixes her coat and storms out clicking her heels like she owns the place.)

Buddy: “Yeah, besides your green cucumber outfit, this place ain’t so bad!”

(I finished his purchase and apologised for not doing anything but he just hushed me and bought me a chocolate I couldn’t say no to. Never saw that customer again.)

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