Scaring Them Straight Out

| WV, USA | At The Checkout, Bigotry, Religion

(I work at a rather well-known small retail store. I am very open about my sexuality and don’t tend to let other people’s opinions affect me. I am on register; it being a rather slow day I only have one customer in line.)

Customer: “That’s just sick, isn’t it?”

(She is motioning to a newspaper showing a homosexual couple that was the first to marry in our town.)

Me: “Excuse me?”

Customer: “Letting gays just marry and act normal… It’s sick that this is what society as fallen to.”

(At this point I am annoyed but decide to just ignore the comment and continue to ring up her items.)

Customer: “IT’S SICK, ISN’T IT?!”

(She is now yelling her eyes wide as she just stares at me.)

Me: “No, I disagree with you and so would my girlfriend.”

(The customer looks at me shocked before turning to my manager who is near by listening to everything.)

Customer: “Sir, can you ring me out? I don’t want this devil-worshiper touching anymore of my items.”

(I am now about in tears as I just stand there amazed by her ignorance.)

Manager: “No… I’m busy, but let me see if my boyfriend is free.”

(He started looking around before calling some random guy’s name into our otherwise empty store. The customer left without her things, mumbling stuff about Hell. My manager is a straight married man with kids… The world needs more people like him!)

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A Rewarding Comeback

| Chicago, IL, USA | Awesome Workers

(Our chain has a rewards program that allows customers to get points on select purchases.)

Me: “Hello, sir. Do you have your rewards card?”

Customer: “You mean the one that never saves me any money?”

Me: “I’ve stopped taking things personally a long time ago, sir.”

Thinks You’re The Big Cheese

| AL, USA | Crazy Requests, Extra Stupid, Money

(I work inside a store, giving out free samples of specific branded products. I don’t actually work FOR the store, I only work inside it to push the products. My shift is over and I am cleaning and packing up when a lady taps me on the shoulder.)

Lady: “Is the price for this $3?”

(She shows me a meat/cheese tray and points to a price tag that says “cheese dip.”)

Me: “No, this price tag is for this product.”

(I point to the cheese dip, and I notice the price tag for the item in her hand is missing.)

Lady: “But this product was underneath that price tag, which means I can have it for $3.”

Me: “No, because they are two completely different items.”

Lady: “But the price says $3!”

Me: “Yes, $3 for cheese dips, not for meat and cheese trays.”

Lady: “I want to speak to your manager right now!”

Me: “I don’t actually work here, but I can try to find someone who does!”

Lady: “You BETTER find me someone who works here, like YOUR MANAGER!”

Me: “I don’t work here!”

(At this point her teenage daughter was in the background saying, “can we just go?” over and over. I waved my arm at a passing employee and quickly gathered my supplies to bolt, but I heard her behind me saying how I refused to help and refused to get my manager!)

Laptop Flop: Now Out On DVD

| NJ, USA | Technology

(I work at a major electronic retailer in the computer department. A customer and wife comes in with an ancient laptop with VGA and S Video inputs.)

Customer: “I would like to buy a cable to run from my laptop to my TV, so I can watch movies.”

Me: “Why don’t you just buy a DVD player?”

Customer: *pauses and thinks for a minute* “I already have one of those.”

Me: “Then why don’t you just use that?”

Customer: “I don’t know. I guess I just forgot about it.”

(They left and I just stood there in shock.)

Extra Register Does Not Register

| CT, USA | At The Checkout

(A coworker and I are working the registers during an early afternoon shift at our store. We are both busy ringing out customers at our respective registers, when an elderly gentleman, looking highly confused, approaches my coworker with two younger girls. Keep in mind that I am currently handing my customer her change for the transaction and her receipt, and my coworker is scanning items for her customer. There is also a sign above the registers that says “Check Out Here.” This is all in plain view of the elderly man.)

Elderly Customer: “Is this a register?”

Younger Girls: “YES, IT IS A REGISTER!”

Elderly Customer: “Are you sure?”

Coworker: “Yes, sir, this is a register. Either I or [My Name] could help ring you out in one moment.”

Elderly Customer: “But are you sure? All you are doing is folding clothes. Can you ring me out here?”

Coworker: “Yes, sir, I can ring you out now.”

Elderly Customer: “But you can ring me out here?”

Coworker: *clearly getting annoyed* “Yes, I am free to help ring you out right HERE.”

Elderly Customer: “Okay, but this is really a register? You looked busy folding those clothes, I assumed you were putting them away. I’m so happy you can accommodate me and ring me out here. It would be too hard finding the actual registers!”

(All the while, one of our supervisors overhears the conversation and walks over to me.)

Supervisor: *whispers* “Because clearly the area marked ‘Check Out Here’ is not a register! We should have told him these were the dressing rooms!”

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