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Doesn’t Know What State His Mind Is In

| Baton Rouge, LA, USA | Geography

(The customer approaches my register, looking dazed:)

Customer: “Um, what city is this?”

Me: “Baton Rouge.”

Customer: “So… Louisiana?”

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Our Great DiscrimiNation, Part 4

| USA | Bad Behavior, Bigotry, Popular

(It’s a very busy day, as it’s the end of Ramadan. Lots of Muslim customers are here, and as expected, they find quiet corners to do their prayers in. I’m walking inside and see a customer berating one of the men.)

Customer: “Keep your [slur] religion at home! This is a good Christian establishment they have kindly let you in!”

Me: “Sir, please stop!”

Customer: “You! Kick this d*** n***** out!”

Me: “I’m asking YOU to leave. This man has done nothing to you.”

Customer: “He’s f**** rubbing his terrorist religion in my face! He’s probably gonna blow this place up! Him and his [slur] family!”

Me: “I’m asking you one more time to leave, before I call security.”

Customer: “Yeah, call them! Kick this [slur] out and arrest him!”

(I call security. The Muslim man tries walking away, but the other customer grabs his arm and pulls him back.)

Customer: “NO, YOU DON’T! You’re gonna go detonate your f**** bomb or something! Your a** stays here where I can keep people safe!”

Me: “Sir, please do not touch him! He has done nothing to you or anyone else!”

Customer: “HE’S GONNA KILL YOU!”

(At this point, lots of people are staring and backing away. The Muslim man looks frightened, but doesn’t move. Security pushes through the crowd.)

Customer: “Thank f***** God you’re here! This [slur] was gonna blow the whole place up!”

Security: “You’re gonna have to come with me.”

Customer: “What?! Why?! He’s the one that’s gonna blow us up!”

(Security drags the screaming customer away. I turn to the other man.)

Me: “I’m very, very sorry about that! Are you all right?”

Muslim Customer: “Yes, I’m fine, thank you. And thank you for standing up for me.”

(The Muslim man had his tickets given to him for free. The customer who had attacked him was banned for life.)

Related:
Our Great DiscrimiNation, Part 3
Our Great DiscrimiNation, Part 2
Our Great DiscrimiNation

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Not The Brightest Firework In The Pack

| Marysville, WA, USA | Musical Mayhem

(I work at a well known retail store with a certain price match guarantee. This happens just before lunch so I’m already flustered and thinking about finally eating something. A call comes in and like normal I answer.)

Me: “Thanks for calling your [Location] [Store]; how can I direct your call?”

Caller: “I’m standing in your CD aisle in electronics hoping for some help finding a CD.”

Me: “All right, I can either transfer you to the electronics phone or page someone to your location.”

Caller: “Paging someone to me would be great, thanks.”

Me: “All right, do you want to stay on the line with me in case they don’t show up right away?”

(The caller says yes and I put her on hold while I page help for her. I check in every couple of minutes asking if help had arrived to her and each time she says no so I page again. I follow this pattern three more times before getting fed up and asking over the walkie for a manager or pretty much anyone to help this woman who is surprisingly nice despite being on the phone with me so long. Management says they’ve been in the CD aisle for the past 5 minutes and haven’t seen anyone. I get back on the phone with the customer.)

Me: “Ma’am, management has informed me they are in the CD aisle and don’t see you there.”

Caller: *has a bit of a dreamy/ditzy voice at this point* “Oh, well, I’m actually at home but was hoping you could find a Katy Perry CD. I don’t know the name but it’s got the Fireworks song on it.”

Me: *face on desk and irritated but still trying to stay professional* “Okay, ma’am, let me put you back on hold and I’ll get someone to look.”

(Management was just as annoyed and we eventually found a CD with the Fireworks song, but I’m still not sure it’s the one she wanted. And ironically 10 minutes later the radio started playing Firework by Katy Perry.)