Days Where You Wish You Could Cash Out Early

, , , , , | Right | September 18, 2020

I am a closing cashier on one side of the store. It’s been a rather slow night, which I generally enjoy. It means either cleaning and organizing around the register or writing out silly little stories on spare paper I have up there. This customer comes out, and I quickly stand at attention, smiling. She doesn’t return it, but that’s something I’m used to.

Customer: “I’d like to pay on my store card.”

Me: “No problem! Let me get that up for you.”

You only pay on your charge card by cash or check while in the store. Credit and debit cards are accepted online. This isn’t usually a problem since many regulars know that by now. I pull up the menu for her to pay on her card. I scan her charge card and then get to the payment screen. She pulls out a credit card and goes to swipe. Before she can, I speak out.

Me: “Ma’am, we can’t accept any credit or debit cards to pay on your charge card with. In store, we can only accept cash or check.”

Customer: *Glares and huffs* “Why not? I don’t have either of those on me! All I have is my credit card!”

Mentally, I count to three before responding.

Me: “The store cannot process a credit paying on a credit. Online, you are free to do so; however, to pay in store, we can only accept cash or check.”

Customer: “Well, is there an ATM in the store?”

Me: “We do not have an ATM. [Large Chain Store] is across the street and would have one.”

Customer: “They’d charge me for it!”

She grumbles to herself about how late it is and her bank is closed, etc. I merely wish her a good night as she storms off. I hope that is the end of it. Half an hour later, here she comes again, coming to me instead of the other cashier. She still looks as huffy as before.

Realizing who she is, I pull up the menu for her to pay on her charge card. She tells me how she had to drive all the way to her bank to use their ATM to get cash to pay on her charge card, making it seem like it was the end of the world. But, lo and behold, what does she pull out? Her credit card, again.

Me: “Ma’am, we still cannot accept credit cards to pay on your charge card.”

Customer: “Haven’t you been listening to me? I said I got cash at the ATM!”

Eventually, from another section of her wallet, not anywhere close to the credit card she had just pulled out, she pulled out cash. I just quickly went through the payment and bid her a good night as she left.

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The New iNfect

, , , , , | Right | September 18, 2020

In an effort to avoid the spread of anything contagious, my cell phone store doesn’t allow customers to touch any of the phones we have on display. This is printed on numerous signs around the phones, and the screensaver on each phone even has, “Please don’t touch,” running on each and every one of them. Even still, people grab the phones to try them or play with them all day long. We’ve had to tell adults to please stop touching them.

A woman picks up a display model.

Coworker: “Ma’am, please don’t touch the phones. We’re trying to avoid the spread of disease.”

Customer: “Oh, of course. I won’t.”

She put the phone down, and literally four seconds later, she picked up the next one. This is why we have to clean everything with disinfectant all day long.

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Unfiltered Story #208772

, , | Unfiltered | September 18, 2020

In the store my step-Mom works at, a customer comes in, in desperate need for the washroom. Mind you, what I’ve been told, is that he has a bathroom issue. So, despite how there are no customers allowed, she lets him use the washroom, anyway. Really, because he says he’s “about to blow”…

Later on, when the customer’s gone, and my step-Mom goes downstairs to the bathroom, she sees a pile of poop by the floor. Disgusted, she makes her BOSS clean it up (they have a good relationship)!

Either, the guy missed purposely or accidentally, he just couldn’t make it to the toilet, it was put on the floor purposely, or it slid down his leg… Either way, I think that’s the last time she’s going to let a customer use the washroom for awhile!

Unfiltered Story #208764

, , , | Unfiltered | September 18, 2020

One day at work I was going through the shirts in my section and counting them to make sure we had the right number of each size out (we usually don’t worry too much about it as long as we have each size out but it was pretty slow at this moment). As I’m going through the sizes of one shirt, someone walks up to the shirts directly to my right (so were like shoulder and shoulder). I keep counting the one size so i dont lose place with the intent of saying hi and letting them know if they need anything just to ask but then a man (im guessing by voice) comes up behind them but kinda to the side so technically inbetween us but one step back.

Man: *whispering* come on baby, there’s more to see.

Even though I knew he wasnt talking to me, I still tensed and it was awkward and my brain was like “NOPE! I’M OUT!” I continued to count shirts and they left a few moments after that

Unfiltered Story #208761

, , | Unfiltered | September 18, 2020

I used to work in purchasing for a lighting store. When someone placed a special order I would call them from my office to let them know when it was ready to be picked up in the showroom, in a different building. many of our customers were designers or contractors who came back often. One day the showroom buzzed me saying:
Sr- Mr Jones says you called and said his order is in and I can’t find it.
Me (trying to get them to ask the right questions in the future): ask had m if it could be under a different name.
sr asks, comes back: He said no
Me: ask him if it could be under his company name
Sr: he says he doesn’t know
Me: ask him if he works for designer?
Sr;yes he does
Me: is it under that name?
Sr- never mind
Me, to self, why do I know where he works and he doesn’t?