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She’ll Be Taking Her Business Even Further South

, , | Right | September 13, 2020

My husband is in the military, so we relocate quite often. I work for a retailer that understands and agrees that I can transfer to the next store when we have to move. Our first move is from a very northern state to a very southern state. I’ve lived in the north my entire life and have a “northern accent.” When I get to my new store, my accent is something of a novelty to most people. I am assigned to greet people at the door and ask what people are shopping for in order to expedite their trip.

Me: “Hi, welcome to [Store].”

Customer: *Wide-eyed* “What did you say?”

I repeat myself, slower.

Customer: “Where are you from?”

Me: “I’m from [Northern State]; I just moved here. Can I help you find anything today?”

Customer: *Looking me over* “How will you know where it is?”

Me: “I’m familiar with the store, ma’am; they’re all laid out the same.”

Customer: “Hmm. Where are you from?”

Me: “[Northern State].”

Customer: “Where?” 

Me: “Um… why?”

Customer: “Why not?”

I’m getting a little annoyed but I don’t want to be unprofessional.

Me: “It’s a small place, only about 1000 people.”

Customer: *Sneers* “You’re probably a dumba** Democrat. Aren’t you?”

Me: *Shrugs* “I’m an employee, ma’am. Can I help you with anything today?”

Customer: “No. I’ll be taking my business elsewhere.”

She left immediately.

Making A Small Issue Extra Large

, , , | Right | September 12, 2020

A coworker and I are on our way to clock out when an older man in the clothing department asks for help.

Me: “What can I help you with, sir?”

Customer: “I was just wondering… what does ‘SP’ mean?”

Me: “It usually means ‘small petite’.”

Customer: “So… small person?”

Me: “Ah, well, it’s meant for petite people, so I guess small, too.”

Customer: “Okay, but what does it mean?”

Me: “It’s for petite people who are a size small.”

My coworker walks away so as not to laugh out loud.

Customer: “Whatever… Well, I need an XL.”

Me: “An XL in a jacket? Shirt? Are you looking for anything in particular?”

Customer: “No, I just need an XL, okay?”

I stare at the dozens of racks and separate tables.

Me: “These clothes are sorted by brand and sorted by size, so if you need an XL, you’d need to look towards the back of the rack.”

Customer: “Okay, but that doesn’t help me. I said I needed an XL.”

He walked away in a huff, calling me useless under his breath.

A Month Early And A Day Late

, , , | Right | September 11, 2020

I work in a bicycle store. People can pay money for their bikes each time they come in if they can’t afford to pay in a lump sum. This woman has just paid off her last payment but over a month before the due date. We build bikes the day before they are due to go out so there is no damage from being stored near many other bikes in a small space. I normally work in the hardware department, but I know a little bit about the bike department.

Customer: “I want to pick my bike up now; it’s all paid for, so it should be ready.”

Me: “Okay, I’ll call [Coworker] and ask him to bring it downstairs for you.”

I am assuming the bike is due for today.

Coworker: “I’ve checked and it’s not here. Can you check the due date?”

Me: *To the customer* “Oh, it says here that your bike isn’t due to collect until the thirty-first, so it hasn’t been built yet. We don’t build until a day or two before so they’re not damaged from sitting in the back.”

Customer: “That’s disgraceful! I’ve done this several times with my children’s bikes. Why isn’t my bike ready?”

My coworker comes downstairs.

Coworker: “I’m sorry, but we can have it built for next week or a few days from now.”

Customer: “That’s unacceptable. I have to work every single day! I need it now!”

Coworker: “Okay, how about tomorrow?”

Customer: “I can’t get here. I had to get a friend to drop me off; I live at [place]!”

Her home is not as far as where I live, and I walk to work. My coworker also lives near me and cycles.

Coworker: “Right… I can ask my manager what to do if you want.”

Customer: “Get a manager; I want to speak to him now. This is unacceptable!”

It is now after closing time.

Manager: “I’ll get someone to build it and drop it off tomorrow, ma’am. Would that be all right?”

Customer: “I suppose that would be all right… but it has to be before I go to work at twelve.”

Manager: “Well, I can have it built for ten am—” *when we open on a Sunday* “—and someone will drive it round for you.”

Customer: “No, I can get here for ten am, that’s all right. I’ll get my friend to drop me off again.”

Manager: “We’ll have it ready for opening tomorrow, then. See you then.”

We could all tell she was talking rubbish as she was in the driver’s seat, alone in the car, as she pulled up, and her story changed several times. The best part was that she didn’t turn up at the store until twelve the next day and spent a good ten minutes walking round the store before she came to collect her bike. So much for having to be at work for twelve!

A Job Interview With The Fashion Police

, , , , , | Working | September 11, 2020

When I am a teenager looking for my first job, the market is really bad; they are requiring two to five years of experience to be hired in “beginner jobs” like cashiering or waitressing. They are picking on every single thing they can to weed people out, as many are looking and few are hiring. The struggle is real.

I am finally called to interview for a salesperson position at the mall in a cookware shop. It is all fine until the woman interviewing me starts to tell me about the dress code.

Interviewer: “So, we have a semi-professional dress code here; you might be asked to change.” 

Me: “No problem. From what I’m wearing now, can you tell me if it’s doing it, or if some part should be kept for home?”

I’m not so confident about the clothing part, despite believing I’ve made a good attempt. 

I have no tattoos or piercings. I just have mascara and gloss for makeup. I’m wearing a pair of black ankle winter boots with zips on the inner side and a mini belt-like strap going around, fancier plain black pants, a long-sleeved blue button-down shirt, a small silver pendant with a blue stone, and a two-centimetre-wide black bracelet with a blue ribbon laced in a tiny bow matching the shirt color. 

Interviewer: *Sternly* “Well, the accessories have to go.”

Me: “Oh, okay. I kind of expected that. Better not wear anything that can get caught in anything, right?”

Interviewer: *Going up and down* “Yeah, and those boots definitely won’t do it.”

Me: “No worries. Indoor shoes are more appropriate to spend the day in.”

Interviewer: *Judging* “The shirt doesn’t really make it, either.”

Me: “Oh, so, just the pants?”

Interviewer: *Staring* “Hmm, yeah… but it would be better if you didn’t dye your hair black like that.”

I kind have been positive until this point, but I try to keep my thoughts positive; clearly she’s not giving me a feel for the dress code anymore but is still hopeful to give me a job.

Me: “I don’t dye my hair; it grows dark brown on its own.”

Interviewer: *Like it’s a revelation* “Oh! Then don’t wear those icy blue contacts; it’s a weird color combo.”

I don’t understand this because I clearly have prescription glasses on, and no one has ever mistaken my eyes for contacts before. Yes, they’re blue, but they’re ordinary, nothing so unnatural or unique. 

Me: “That’s just my eyes. If I had contacts on, the natural color would peek in the middle, especially if it was a darker color.”

Interviewer: *Not believing me* “Uh-huh. The glasses aren’t looking so good, but if you must.”

I don’t bother answering.

Interviewer: “Anyway, we’ll call you back if anything…”

Blah, blah, blah, closing speech…

I don’t know what her problem was, but I don’t think my fashion choices were the problem there. Unsurprisingly, I didn’t get that job.

You Just Made My Dayquil!

, , , , , , | Right | September 11, 2020

I have been chatting with a regular customer about the nasty cold I got over the weekend. The customer leaves with his materials. About a half-hour later, I get a call from our security guard.

Guard: “Where are you?”

Me: “In the warehouse.”

Guard: “Stay there; [Customer] is on his way over.”

Customer: “I felt bad that you were sick so I stopped at the store.”

He handed me a bottle of Dayquil. If all my customers were like that, I might actually enjoy my job!


This story is part of our Feel Good roundup for September 2020!

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Read the Feel Good roundup for September 2020!