Get Some Up-Lifted Bras To Go With Shop-Lifted Panties

| Boston, MA, USA | Right | October 8, 2013

(I have just clocked out at work, and I have already changed into my street clothes. I am waiting for a manager to check my bag before I can leave, as is this is store policy. While I’m waiting, I see a customer is stooped low near a table of panties and she has her purse open. I cannot clearly see what is going on, but from experience I assume she is stealing them. She makes for the door when I speak to her.)

Me: “Would you like a shopping bag for those?”

Customer: “Uh… what?”

Me: “Would you like a shopping bag for those panties you just put in your purse?”

Customer: “Oh… I was just… uh… going over to the register.”

(She tries to casually change directions and head back towards the register.)

Me: “Right, well, since you have no intention of paying for them, can I have them back please?”

Customer: “Yeah.”

(She looks extremely embarrassed and irritated that she got caught, but she opens her purse and pulls out the biggest wad of panties I’ve ever seen. She shoves them back onto the table.)

Me: “Thank you.”

(I watch her rush out of the door. It is not our store policy to confront shoplifters. However, I am not on the clock and therefore can say whatever I want!)

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Cold Customers To Calculating Staff

| Ashford, Kent, UK | Right | October 7, 2013

(Working on the till can sometimes get a bit boring and repetitive, especially when having to ask the same questions over and over again. To keep my brain busy, when a customer pays with cash I sometimes work out the change in my head before the till tells me what it is.)

Me: “Your change today will be [amount].”

(I enter the amount of money given into the till. Sure enough, I am correct with the change.)

Customer: “You knew it beforehand? How did you know?”

Me: “Um, mental arithmetic?”

Customer: “No, no! You work in a shop! You shouldn’t know math! Honestly, what next?!”

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Has Not Registered The Lack Of Pockets

| UK | Right | October 7, 2013

(A customer brings some items to my register and I ring them up. The total is £5.50, and she hands me a £10 note. I’ve come across this scam many times, so rather than putting the customer’s money straight into the register, I always place it on top until the transaction is complete, and put it in the drawer at the last moment. It is summer, and I am wearing a light summer dress with no pockets.)

Me: “Thanks, your change is £4.50, and here’s your receipt.”

Customer: *staring at the money but not taking it* “I gave you a £20 note.”

Me: “No, sorry, you paid with a £10 note. Your change is £4.50.”

Customer: “No! I gave you a £20 note! You’re trying to short-change me!”

Me: *smiling* “You gave me £10. This £10.” *I point at the note sitting on the register* “Your change is £4.50.”

Customer: *red-faced and irate* “Get your manager!”

(My manager is at a desk right behind me, and has heard everything.)

Manager: “Can I help?”

Customer: “She’s trying to steal my money! I gave her a £20, but she’s only giving me change for a £10!”

Manager: *peering into my cash drawer* “Well, the drawer has two £5 notes, and about three £10 notes in it, but no £20 notes. Where exactly is the £20 note you paid with?”

Customer: “Um… she must have pocketed it!”

(The manager steps back, and makes a point of slowly looking up and down at my clearly pocketless outfit.)

Manager: “Right… and where exactly would she have put it?”

Customer: “Er…”

Manager: “Right.” *to me* “Give her the change from the £10.”

Me: “Here you go, £4.50!”

Customer: “F*** you!”

Manager: *to me* “I’ll make you a cup of tea. I think you need it.”

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Makes You Want To Run A Mile In No One’s Shoes

| Kent, WA, USA | Right | October 5, 2013

(I’m working alone at a smaller store in a well-known local chain. Only two of the 20 locations in the state sell shoes, but people always ask. I’m ringing up a customer when the phone rings.)

Me: “Sorry, I have to grab that.”

Customer: “Okay! No problem.”

Me: “Thank you for calling [store] in Kent; how can I help you?”

(Silence.)

Me: “Hello, you’ve reached [store] in Kent.”

Caller: *screaming* “HI, DO YOU GUYS HAVE SHOES?”

Me: “Sorry, no, the only stores that have shoes are [location] and [location].”

Caller: “ARE YOU SURE?”

Me: “…yeah, you have to go to either [location] or [location] if you want shoes.”

Caller: “I DON’T LIKE THAT ANSWER.”

Me: “Sorry, but that’s the only one I have for you. Anything else I can do for you tonight?”

Caller: “NEVER TALK TO ME AGAIN! UGH!” *click*

Me: “Well, okay then…”

Customer: *laughing* “Sounds like you’re having a great night so far!”

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If A Tree Falls In A Dollar Store…

| OK, USA | Right | October 4, 2013

(I work in a dollar store that has a lot of varying inventory. It’s not uncommon for people to come in and ask me if we have received a particular item in on the truck.)

Me: “Did you find everything you were looking for today?”

Customer: “Yes I did. I love coming in here and seeing all the new stuff you get. But I have a question.”

Me: “Sure, if I can’t answer it I’m sure I can find someone who can.”

Customer: “If I’m looking for something and I can’t find it, is it free?”

Me: “I would suppose so. If we don’t have it, I can’t charge you for buying it.”

Customer: “So if I look around and I do find it?”

Me: “Then you found it and it’s no longer free.”

(The customer thinks for a second while I finish ringing him up, pays, and turns back to me as he’s walking out.)

Customer: “You win this round; can I go home now?”

Me: “I assume so; I’m not stopping you.”

(The customer walks out happy as can be.)

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