My house is located right on the edge of [Town #1]; the house across the street is in [Town #2]. I placed an order with a large home improvement company, putting my address in as [Town #1] for the delivery. The day it was due to be delivered, I got an email saying there was an issue. I called customer service. 

Me: “Hi, I was told there’s an issue with my delivery?”

Customer Service: “Yes, we have [my address using Town #1] but our delivery service is telling us it’s [my address using Town #2]. Can you verify so we can change the address?”

Me: “[My address with Town #1] is correct.”

Customer Service: “Okay, so, I have [my address with Town #2]—”

Me: “No, not [Town #2], [Town #1].”

Customer Service: “Ma’am, our delivery service does not recognize your address with [Town #1]. It has to be [Town #2].”

Me: “It’s not. I run into this problem all the time, but my legal address is in [Town #1]. [Town #2] is across the street, so I understand the confusion, but I assure you, it’s [Town #1].”

Customer Service: “Could you do me a favor, miss? Please read me your address as it appears on your driver’s license or utility bill.”

Me: “Okay. It’s [my address in Town #1].”

Customer Service: *Quiet sigh* “Okay, miss. Let me put you on hold.”

Ten minutes pass.

Customer Service: “Thank you for holding. Unfortunately, the address you insist on using is not valid, so we have cancelled your order. You should get your money back in seven to fourteen business days.”

Me: “What?! Are you serious?”

Customer Service: “Yes, ma’am. If you cannot provide a valid shipping address, we cannot ship to you. Is there anything else I can do for you?”

Me: “No. We’re done here.”

I hung up, upset. I debated leaving a negative review online but decided it wasn’t worth my energy. Instead, I placed an order with their competitor, using my address in [Town #1], and I had it waiting on my doorstep in a few days. I also did an Internet search using my address in [Town #2], and guess what I found? It doesn’t exist!

During an insanely busy weekend before Christmas, a woman is complaining to every associate about how messy our store is. The manager has relieved the girl at the fitting room and is helping to hang stuff. This woman pulls her crap and is trying to make a point that we are messy and a horrible place to shop.

Manager: *Roughly* “Ma’am, we’re messy at the moment because we’re a popular store, and the biggest reason we’re messy is because of people like you who can’t be bothered to pick up after themselves. It’s not the associates making the mess; it’s people like you. Your type has us outnumbered.”

That was the first time I actually witnessed someone deflate.

I was working at the register, talking to a lady who worked for a loan company about how to get a loan for Christmas shopping. She gave me some information and then left. I checked out a few other people and then got back to doing some neatening up around the register.

A woman approached my register and handed me $100. She had overheard my conversation with the loan lady, so she withdrew the money for me. I made sure with my manager that I could accept the money and he said yes. It was a real shock, and I was thankful for the generosity.

I’m working at a big box store when a customer comes up to me.

Customer: “I’m looking for one of those things that you hang outside. They start big, and they get smaller, and you hang them outside.”

I am completely confused.

Me: “What are they used for?”

Customer: “You hang them outside.”

Me: “What exactly hangs outside?”

Customer: “Well, if you don’t know, then you don’t know.”

The customer then walked away.

I am buying earbuds in a large electronics store. Since there’s a huge selection and I need a specific type, I opt to wait for the floor worker to ask rather than spending twenty minutes squinting through the glass cases. 

I see a worker helping another customer, so I stand to the side and wait. The worker looks right at me, doesn’t acknowledge me, and continues helping the other customer. I think it’s all good as he noticed me and knows I’m there.

I keep waiting for another five-ish minutes until they’re done. At this point, the worker goes to the back, possibly to get some paperwork for the other customer?

When he finally comes back, I see him walking in my direction. I open my mouth to speak when he walks right past me and toward a group of customers waving him down who weren’t there earlier. Somewhat frustrated, I walk up to him.

Me: “Dude, I’ve been waiting all this time for you. What gives?”

Worker: “They waved me down first.”

Me: “But you saw me waiting!”

Worker: “Why didn’t you wave, then?”

I just turned around and walked out. I got my earbuds in the store next door in less time than I spent waiting in the first store.