An older lady approached me.

Customer: “I’m looking for a regular HDMI cable, but it’s squared off at the ends.”

I showed her all I had.

Customer: “This is exactly what I need, but it isn’t squared.”

She may have been looking for a different cable, but after she looked at all the cables I had and told me that they weren’t right, I told her that I didn’t have what she was looking for. She got pissy and turned to my next customers.

Customer: “This employee is completely useless!”

I snapped slightly.

Me: “It would help if you knew the name of the item you wanted.”

My next customers found the whole thing funny.

I work in a club store as a customer service supervisor. I am running for my cashier; i.e. helping customers put items on the belt, putting items back, helping teach my cashier the ropes, etc.

I am finishing up helping a nice customer and walking my cashier through a problem when I feel a sharp poke in my back. I turn around and an older couple is standing there, and the husband is lowering his arm.

Me: *Shocked but still polite* “Please do not touch me. Is there anything I can help you with?”

Husband: “Aren’t you going to put my items on the belt? And I can do what I want.”

Me: “No, you are not allowed to touch me or any employee here. If you needed help, you could have said excuse me.”

Husband: “Don’t tell me what to do. I can do what I want. You cannot stop me.”

Me: “Once again, you are not allowed to touch me or any other employee. Please go on the customer side of the register, sir.”

Husband: “Don’t worry. I poked you with this finger.” *Flips me off*

I bite my tongue and turn around, knowing corporate will not side with me in kicking out this customer because customers come first.

Meanwhile, the nice customer, who has been very patient, has just finished and stepped off to the side.

Wife: “I don’t like her attitude. Let’s not buy our stuff here. We will go to [Competitor] to buy our things.”

Me: “Of course, that is your right. Have a good day.”

I took their stuff off the belt and put it in the return basket, while the rude couple’s mouths were gaping. They strode out in a fit of anger.

My manager wandered by and looked at the couple, looked at me, and came over to ask what had happened. The nice customer stepped in and told him, and the manager told me if they come back in and lay a finger on me or another employee again, they will be banned.

I work in retail. A lady comes into the store and approaches the customer service desk.

Customer: “I’ve broken a plate from my dinner service, and I’d like to replace it.”

Me: “Okay, what’s the manufacturer and the name of the design?”

Customer: “I dunno, but the plate is about this big.”

She held her hands apart exactly the distance of every dinner plate in the universe.

I advised her to go home and look at the underside of the plate, where the manufacturer and the name of the pattern would be emblazoned.

A dad came into the store with his three-year-old and picked out a $150 headset.

Dad: “I want to buy this for my daughter. I need to one-up my ex-wife.”

Then, his girlfriend came in and they started arguing over the price. The kid was all alone, halfway across the store, chewing on merchandise

They also yelled at me and my store manager when we asked them to pay for the $3 blind box that the kid had left soaking wet with her spit.

In the store where I worked, we had different products on sale every week. These sales were divided between Monday to Thursday and Friday to Sunday. This interaction happened many times.

A customer comes to the register with a product. I give them their total.

Customer: “It said in your weekly magazine that this was on sale!”

Me: “Was there a sign stating that the sale started?”

Customer: “No, there wasn’t! But it was in the paper, so it should be!”

Needless to say, the customer had come in on Tuesday trying to buy from a sale that started on Friday.

Then, there were customers who screamed at me for false advertisement because they couldn’t read the ten-centimetre-high letters stating which product was on sale.

These kinds of things happened around twenty times a day, every day of the year, and sometimes even more. We all definitely lost some brain cells and had some venting screams in the break room.