Charged With Time-Wasting And Battery

| KY, USA | Right | August 28, 2014

(I work at a battery store, and one of the most popular items we have are reconditioned car batteries. I’m gladly closing up the store. I have my arm in a sling since I had dislocated my shoulder a few days before. Some customers roll up:)

Customer: “We want a reconditioned battery.”

(By the boss’s instruction, I was to keep the shop open and take care of customers when they came in. So, I get them rung up.)

Customer: “And we want you to install it.”

(This is a problem, because it is a Dodge Stratus, which means you have to take the wheel off the car to get to the battery.)

Me: “Okay, but the surcharge will be [total].”

Customer: “What! That is ridiculous. I won’t pay that much!”

Me: “Then I can’t do it.”

Customer: “Fine! But hurry up!”

Me: “It will take a little longer because my arm is in a sling.”

(After more arguing, I finally got started installing the battery. They all walked down the street to a convenience store. An hour and a half after closing, I got the job done, while they stood there and complained that I had taken so long.)

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Flowering In Adversity

| MN, USA | Working | August 27, 2014

(I work in a kid’s play area at a retail store where parents can potentially drop their kids off to play for an hour while shopping. The kids mostly want to play in the ball pit, but we also have a movie area. I have a specific coworker that nobody likes working with because she believes she’s always right and acts like she’s in charge of everyone else when she isn’t. One problem I have with her is that she only plays the same two movies when she’s working and won’t let anyone else pick a movie. On this day, it’s insanely busy and two coworkers are watching the kids while my problem coworker checks kids in and I check them out. The movie ends, so I go to put ‘Mulan’ in. She rushes over, getting in my personal space. Keep in mind that my customer waiting to pick their kids up is about two feet away from me at most.)

Coworker: “No, don’t put that one in.”

(Something in me snaps and I decide to stop letting her boss me around.)

Me: “I would like to put this movie in, [Coworker].”

Coworker: “The kids don’t like that one.”

Me: “The kids of all ages and genders love Mulan!”

Coworker: “No, they don’t. I know you want to put it in because YOU like it, not the kids.”

Me: *looking her dead in the eyes* “[Coworker], do we really need to do this?”

(She got this look on her face and stormed off, leaving me alone with a crazy amount of customers waiting to check kids in and out. She got on the work phone and I ignored her, putting Mulan in and helping my next check out. Just as I’m starting to wonder where she is and why she isn’t doing check-ins again, five minutes later, she just walks out the door, leaving me to handle all the customers alone while my other two coworkers have to watch the kids. I find out several minutes later when I call the manager’s phone that she left two hours early ‘feeling sick.’ She literally left work two hours early because I wanted to put ‘Mulan’ in and she didn’t.)

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Closing Time Is A Vicious Cycle Accident

| Cedar Rapids, IA, USA | Right | August 27, 2014

(I work at a popular home-improvement store. At two minutes to closing time a man comes dashing through the door. This happens regularly, so I think nothing of it.)

Me: *joking* “Better run!”

Customer: *with a huge grin on his face* “Yeah, I crashed my bike getting here!”

(As he runs past me, I see that he’s bleeding in several places on his side and arm, but I have no time to say anything before he’s off down an aisle. A couple minutes later, he comes back with a large box of nails cradled in the crook of his arm.)

Me: “Woah, hold on. Are you okay? Let me get you some bandages—”

Customer: *still grinning* “Nah, I’m fine. I think I dislocated my shoulder, though. Does it look bad?”

(I look, and sure enough, the joint is popped out of its socket. He heads over to the checkout counter, grinning the whole time.)

Me: “It looks terrible! Oh, my god. You need medical attention. Do you want me to call you an ambulance?”

Customer: “Nope, don’t call an ambulance.”

Me: “Are you sure? That looks like it really hurts!”

Customer: *cheerfully* “It really hurts!”

Me: “You’re bleeding and your shoulder is dislocated! You need to go to a doctor or something at least!”

Customer: “Yeah, or something. See ya!”

(He grabbed his stuff and dashed out the door. It was the end of my shift, so my supervisor made me go clock out in spite of my begging her to let me stay to make sure he was all right. When I got back, he was gone. I can only hope the crazy dude got himself to a hospital.)

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The Service Is Second(s) To None

| Sydney, NSW, Australia | Right | August 26, 2014

(My manager is at the door controls to close the roller door into our store.)

Manager: “[My Name], I need you to call out the time as soon as it hits 5:30.”

Me: “Okay, it’s 5:30.”

(Manager shuts the door and comes over to me.)

Manager: “You are my witness that the door was closed right on 5:30.”

Me:  “Yes, according to the company computer, but why? You don’t normally do this.”

Manager: “I got an official write-up for closing early after a customer complained to head office. Apparently I closed the door 30 seconds too early.”

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Not Very Closed Minded

| Sydney, NSW, Australia | Right | August 26, 2014

(I am working closing shift. The last staff member has left and I am on my own to count the day’s takings. Our store closes at 7 pm on Thursdays, due to it being in a dark, remote area. A man knocks on the door. It’s dark outside.)

Me: “Sorry, we are closed.”

Customer: “But I really need to get something. Let me in.”

Me: “No, I can’t let you in. We are closed.”

Customer: “Just let me in. I’ll be quick.”

Me: “NO. We are closed. The registers are closed down.”

Customer: “Can’t I just pass the money under the door and you get me [item]?”

Me: *knowing I would have to open door to pass the item out* “No, sorry, can’t do that. Our stores in [Location #1] and [Location #2] will be open until 9pm. You need to go there.”

Customer: “But they are too far!”

Me: “NO. I CAN’T HELP YOU!”

(I felt shaken as I finished the count and put the money into the safe. I didn’t have a good feeling about this man, so after turning the lights off I waited 10 minutes out of sight in the hope that he thought I’d left by another door, even though my car – the only one in the parking lot – was right outside the door he was knocking on.)

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