Off-Color Customers

| Sydney, NSW, Australia | Right | February 4, 2014

(A customer comes up to me with several bathmats. I am the only staff member in a large store; my coworker is at lunch.)

Me: “Hi. Can I help you?”

Customer #1: “I need to know which of these you think will suit my bathroom.”

Me: “I have no idea what your bathroom looks like.”

Customer #1: “Well, it has…” *mutters off strange colour combination I don’t quite understand* “…and black on the floor. Which one suits my bathroom?”

(This goes back and forth for several minutes. Finally I have had enough.)

Me: *pointing to one* “That one will suit.”

Customer #1: “Are you sure? I need one for toilet, one for wash hands and one for…” *struggles to find word*

Me: “Bathtub?”

(I go and get him another set, but he is upset that there will be two contour mats for the toilet.)

Me: “You will need to wash that one more often, so two would be good.”

Customer #1: “I look for more. You come.”

Me: “No, you look. I am the only one in the store at the moment and there is another customer waiting.”

(I turn to the other customer, vainly hoping for an easy sale.)

Me: “Hi. Can I help you?”

Customer #2: “I need jersey fabric. Can you show me where it is?”

Me: “Okay. I can show you quickly. I do need to back to the counter as I am the only one on the floor right now.”

(I take her to the jersey fabrics and point them out to her.)

Customer #2: “I need five colours.”

Me: “Okay. I’ll just leave you to choose them. Bring them to the counter when you are ready.”

Customer #2: “I need your help choosing them.”

Me: “Sorry. I really need to be back at the counter, as I’ve already explained.”

Customer #2: “How long until someone comes back and you can do it?”

Me: “20 minutes.”

Customer #2: “I’ll come back.”

(I go back to the counter to find that Customer #1 is back there.)

Customer #1: *with other bathmats* “Will these suit my bathroom?”

(I eventually sell Customer #1 the two sets of mats in the colour I chose. After 20 minutes, my coworker has come back and Customer #2 comes back in.)

Customer #2: *haughtily* “Can you serve me now?”

Me: “Yes, I can. Sorry about before. That customer was really doing my head in. Do you need help finding colours?”

Customer #2: “No. I know exactly what colours I need.”

(All Customer #2 wanted me for was to hold up fabric while she ‘ummed’ and ‘ahhed’ over the colour, as well as carry the very light rolls to the counter!)

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Acting Like They Were Born In A Bearn

| Austin, TX, USA | Right | February 3, 2014

(I work at a renaissance festival, where the workers are required to be in character when interacting with patrons. Two women are looking around the shop while their two boys, about seven or so, are horsing around with wooden swords. Sometimes I play along with the kids, but they’re getting out of control.)

Little Boy #1: “DIE! I’m gonna get you! I’m gonna kill you!”

Little Boy #2: “Not if I kill you first! RAAAAAAAAAAH!”

(The moms look a little resigned to all this and don’t say anything, but now the boys are starting to trip and hit each other so I step in and yell to be heard over them.)

Me: “Squires! Please take the arts of war outside my shop. We are a peaceful establishment!”

(They stop dead and look at me, dumbfounded. Then they hastily scoot outside and begin whacking each other again.)

Mom: “Wow, can you follow us around all day? They haven’t listened to us once!”

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Smelly Cat Lady, Smelly Cat Lady, What Are They Feeding You

| UK | Right | February 2, 2014

(It is a Tuesday late night, which everyone dreads, because of the infamous ‘Cat Lady’. She is a very lovely, quiet, but friendly lady but has one of the least pleasant aromas that I have ever experienced.)

Manager: *to Cat Lady* “Ma’am, I am just about to close. Please, can you go down to [My Name]’s checkout.”

(Cat Lady nods and smiles, and goes down my checkout. She places her few items on the conveyer belt and I can already start to smell her as she comes up to me.)

Me: *under my breath* “Oh my god, [Manager]. I can’t believe you did that!”

Manager: “Just wait, okay?”

(Cat Lady is about to reach me. Just as she does, my manager grabs a pot of fresh basil that had been left earlier that day and thrusts it into my face.)

Manager: “[My Name], smell this basil! It’s such a nice smell!

Cat Lady: “Wow, it’s so nice that you all appreciate the produce here!”

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Wiggled Out Of That One

| West Chester, PA, USA | Right | February 1, 2014

(I am the stupid customer in this one. I have just bought a wig from a friend for a costume I am working on and am wearing it to break it in and get used to the feel. I am also wearing contacts, but keep my glasses in my pocket in case the contacts begin to irritate me. I go to a local corner store for a pack of cigarettes.)

Cashier: “May I see your ID?”

Me: (*gives ID*)

Cashier: “…um. Sir, this isn’t you.”

Me: “What do you mean it’s– Oh, s***. One moment.”

(I remove the wig and put on my glasses.)

Me: “Better?”

Cashier: (*confused*) “I, um… Sure, that’s a match.”

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Needs To Go Back To Square One

| Rochester, NY, USA | Right | January 30, 2014

Customer: “I’m looking for a square tablecloth. I need 52 by 52, but it doesn’t fit.”

Me: “Hmm, well what’s the size of the table?”

Customer: “Well, it’s 52 by 104.”

Me: “So you’re looking for an oblong tablecloth?”

Customer: “I could have sworn it was a square.”

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