More Than You Bargained For, Part 2

| Wisconsin, USA | At The Checkout, Extra Stupid, Money

Woman: “Can you tell me the price of these pants? I found them on the 25% off rack.”

Me: “Sure thing. They’re $22.50.”

Woman: “But that’s not 25% off.”

Me: “They probably got put on the wrong rack, but they were actually $45.00, so you’re actually getting 50% off.”

Woman: “But the sign said 25% off.”

Me: “I understand, but like I said, they were on the wrong rack and are actually more than 25% off.”

Woman: “I want them for the price that the sign advertised! Can I just talk to a manager? You sales people are so stupid sometimes. It’s not a hard concept.”

Me: “Oh believe me, I know it’s not a hard concept. Let me call a manager for you.”

(I call a manager and she comes over. I explain to her what is going on.)

Manager: “If you get these pants as the price they are ringing up at, they are $22.50. If you get them at 25% off, they are $33.75.”

Woman: “That’s what I want! Why is math such a hard concept for the workers here to grasp? Just change the price and give them to me for $33.75 or whatever.”

(I changed the price so they were more expensive. The customer walks away, still mumbling something about how we suck at math.)

Related:
More Than You Bargained For

The Genie Ate The Punchline

| Christchurch, New Zealand | Rude & Risque

(I am ringing up a customer and he is ready to pay by credit card. I hold my hand out to swipe his card for him, but he refuses.)

Customer: “Oh, no, let me swipe it!”

Me: “Okay, right down there when you’re ready.”

Customer: “It’s a bit hard to handle.”

(I say nothing and finish the transaction.)

Customer: “You just have to know how to stroke it the right way, you know?”

Me: “Uh, yeah. Sure!”

Customer: “It’s funny, because it sounds sexual.”

Going From Positive To Negative

, | Singapore | Top

(This happens after I help an old lady with a home theater system for over an hour and a half, explaining every little detail and giving her a demo.)

Customer: “Thank you very much, young lady. I’m sorry for taking too much of your time.”

Me: “You’re welcome. No worries. It’s my pleasure to help you.”

Customer: “I know some of my questions are stupid, but you are very patient.”

Me: “Not a problem at all. Some of these things can be very confusing, even for myself, and I work here!”

Customer: “I should give a compliment letter about you.”

Me: “Wow, thanks very much. You can do that at the cashier. Oh, by the way–the remote control doesn’t have any batteries. Should we go get them now? It will save you a trip.”

Customer: “That’s a great idea!”

(We proceed to go to the battery section of the store.)

Me: “So, here we are, you need two AAs.”

Customer: “Do you have the [brand] ones?”

Me: “Oh, I’m very sorry. I think we just ran out. We have other brands though. Would you like to try?”

Customer: “You and your f***ing store! I’ve never received such terrible service! This is the reason why people don’t go back here! I will have you fired! You will never work again!”

Me: *speechless*

Free Karma With Purchase

| Hamlin, PA, USA | At The Checkout, Top

(I have just clocked out. I am in the employee break room gathering my things to leave, when a customer comes barging in.)

Customer: “Excuse me! There is a line of fifty people out here! We need you to open your register!”

Me: “Ma’am, I’m clocked out and don’t have a drawer in. I’m sorry, but she’s doing the best she can right now.”

Customer: “Well that’s just ridiculous! I need to get checked out!”

(The customer leaves the employee break room to go back in line and rant to her companion.)

Customer: “Can you believe it? She’s clocked out! This is ridiculous!”

(Upon seeing that there is in fact a longer line, I grab a drawer and open a register while still clocked out. After I check out five or so people, the woman comes back over, bags in hand.)

Customer: “Well, THANK YOU.”

(Another customer, who had been standing behind her the whole time, approaches me with a smile.)

Another customer: “I’m currently disabled and don’t have my crutches, so standing is excruciating, but I’m going to take my time. I’m blocking that b**** in, and I want to make her wait!”

I’m A Renaissance Woman

| Princeton, NJ, USA | At The Checkout, Extra Stupid

(The computers at checkout have lately been asking for the full birthdate of everyone purchasing cigarettes. While technically, we card everyone, a lot of our older customers complained at first, so we are allowed to simply request their birthdate rather than ask to see their ID.)

Customer: “Yes, I’d like [cigarettes], please.”

Me: “Alright. I’ll need your date of birth, please.”

Customer: “What? Make something up.”

Me: “I’m sorry, ma’am, but the computer needs a birth date in order to sell this product.”

Customer: “Well, you’re not getting it. Make something up!”

Me: “Um.”

(I put in January 1st, but leave the year free.)

Me: “Okay, I put in January 1st, but I’m going to need the year, at least.”

Customer: “Fine…1600.”

Me: “Something reasonable, ma’am.”

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