Placebo Me, Part 4

| Bowling Green, OH, USA | Uncategorized

(I’m at the service desk helping a few guests that come up for returns and such. A lady holding a “Lion King DVD Edition” and her receipt approaches)

Me: “Good evening, ma’am! What can I do for you tonight?”

Customer: “I need to exchange this for a DVD. I don’t want the Blu-Ray.”

(I look at the box. It is indeed the DVD version of the “Lion King” movie, as it says in bold lettering at the top “DVD EDITION”. There is a small sticker on the cover that states “Also in Blu-Ray Combo Packs”)

Me: “Well, ma’am, it looks like you already have the DVD version. It says right at the top here–“

Customer: “No! I don’t want the Blu-Ray version! I called in! Give me the DVD version instead of this Blu-Ray.”

Me: “I understand, ma’am, it’s just a sticker that says it’s there’s also a Blu-Ray version–“

Customer: “NO! I want the DVD version!”

Me: “Okay, ma’am, let me head back to the department and see if I can find the DVD version. Just give me a second.”

(I take the movie back to the department and peel back the sticker, removing it. I then go back to the desk, handing her back the movie without the sticker)

Me: “Here you are, ma’am. Sorry about that.”

Customer: “It’s about time! Thank you!”

(She leaves in a huff, grumbling about blu-ray movies.)

Related:
Placebo Me, Part 3
Placebo Me, Part 2
Placebo Me

The Solemnest Guarantee

| Chesterfield, Missouri, USA | At The Checkout

Me: “Okay, what form of payment would you like to use?”

Customer: “Credit, please.” *hands me credit card with photo on card*

(I hold up the card to ensure it’s the right person.)

Customer: “Trust me, there are no two people in this world this ugly.”

Santa Will Not Be Pleased

| Bellevue, WA, USA | Family & Kids, Holidays

(It’s three weeks until Christmas, and I’m ringing up a customer when her child speaks up.)

Child: “Mommy, when’s Christmas?”

Customer: “When you eat each and every one of the chocolates from the advent calendar, it’ll be Christmas.”

Child: “But I already ate all of the chocolate…”

Oh, Bother

| Illinois, USA | Uncategorized

(I am working the checkout on a very busy evening. Even though it is busy, I try to make small talk with the customers as we wait for their transactions to process. One lady comes up wearing a Winnie the Pooh jacket. As a Pooh fan myself, I compliment her on her jacket.)

Me: “I just love your jacket!”

Customer: “Thanks! I just wish they had Pooh.”

Me: “Huh?”

Customer: “When I bought this one, they were out of stock on Pooh.”

Me: “That one does have Pooh.”

Customer: *looks down at her jacket* “Well, darn. I forgot which one I was wearing!”

Harry Potter And The Delusions Of Grandeur

| BC, Canada | Uncategorized

(I am working at the information desk where I look up titles for customers that can’t find what they’re looking for. An older woman approaches me with a request.)

Me: “Can I help you?”

Customer: “Yes, my son likes these movies. Oh, I forget what they’re called. It has three series written by an English lady. The boy has a mental disorder and he’s acting out.”

(I start giving her options of BBC documentaries, shows, etc.)

Me: “Do you remember any of the actors? Anything about what they were wearing, what they looked like, etc.?”

Customer: “The main boy has round glasses.”

Me: “Do you mean Harry Potter?”

Customer: “Yes!”

Me: *laughing* “What made you think he had a mental disorder?”

Customer: “He was at a big state hospital!”

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