Furry Elise

| Sydney, Australia | Uncategorized

(Note: I work at a music and DVD store, and as titles often share words, it’s important to be clear with customers.)

Customer: “Do you have a Beethoven box-set?”

Me: “As in the dog? Or–”

Customer: *like at me like I’m an idiot* “Um, is there any other?!”

Minute Power Corrupts Minutely

| USA | Uncategorized

(I am working at the returns counter. A normal-looking soccer mom-type is trying to exchange a shirt with no receipt that we do not carry any longer. Because of this, I can neither exchange nor return it.)

Me: “I’m sorry, but without your receipt there’s really nothing I can do. We don’t carry that shirt anymore, and it’s not even in our system.”

Customer: “You must love it.”

Me: “What?”

Customer: “The power to tell people no! You must LOVE it!” *storms off*

Say My Name, (Don’t) Say My Name, Part 2

| Canton, MI, USA | Uncategorized

Me: “Photo and Media department, this is Kat. How can I help you?”

Caller: “Oh, yes…Hi, Jennifer. I was wondering if you had a certain item in stock…”

Related:
Say My Name, (Don’t) Say My Name

A Debt Of Debts

| Wisconsin, USA | Money

(We have a store credit card which you can pay at any register. I am working in customer service and an older lady approaches.)

Me: “How may I help you today?”

Customer: *shoves her bill towards me* “I just want to pay this ALL off! I told my daughter, I don’t want to owe anything! I just HATE to owe!”

Me: “No problem, ma’am. Let me just process this payment for you.”

Customer: *writing a check* “Yes, I just can’t OWE all this money. I don’t like it!”

Me: “Well, here we go. It’s all taken care of! Now you don’t owe anything.”

Customer: “I forgot to ask. Can I purchase a gift card here?”

Me: “Certainly. I can help you with that!” *starts to ring up gift card*

Customer: “Now, can I put that on my [store] card?”

Customers Should Watch Their Language, Part 2

| Michigan, USA | Language & Words, Top

(I have moderate competency in Mandarin Chinese, but it is not apparent because I’m not Asian.)

Me: “Hello! Can I help you find anything today?”

Customer #1: “No, we’re just looking.”

Customer #2: “Just looking.”

Me: “All right, just let me know if you need any help.”

Customer #1: *in Mandarin* “I told her to go away. She doesn’t listen!”

Customer #2: *in Mandarin* “She’s a dumb girl. Just ignore her.”

Me: *in Mandarin* “Hey look, the dumb girl speaks Mandarin.”

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