Rebound Your Enthusiasm

| Galveston, TX, USA | Romantic | October 23, 2014

(I’m at work when I overhear a couple of teenage girls talking.)

Girl #1: “Totally nailed it. [Boy]’s girlfriend just dumped him.”

(Girl #2 pumps her fist in the air.)

Girl #2: “Yes! I mean… that’s terrible. I wonder if I can get him on the rebound?”

Don’t Discount The Customer’s Ability To Discount, Part 3

| MA, USA | Right | October 21, 2014

(I work for a popular pharmacy/retail chain. We have a rewards card that can be linked to a customer’s online account or their mobile app that gives them the ability to send coupons directly to their card electronically, eliminating the need for paper coupons. The customer simply scans their card at check out and their coupons will appear to me, the cashier, and I can put them in right from there.)

Customer: “I was supposed to have a 25% coupon on there.”

(No coupon popped up at the end of the transaction, meaning the coupon either expired, or she did not complete the sending process.)

Me: “I’m sorry, but a coupon didn’t pop up.”

Customer: *exasperated sigh, giving me a look of disgust* “Well, that SUCKS.”

Me: “I know, Sorry about that. The new coupon system can be a pain in the neck. Do you have the coupon anywhere I can see so I can—”

Customer: *cutting me off in a very rude tone* “You know what? Just take it! This f****** sucks!”

(The customer then flung the nail polish at my chest and stormed out of the store!)

Related:
Don’t Discount The Customer’s Ability To Discount, Part 2
Don’t Discount The Customer’s Ability To Discount

Human Kindness Is A Simple Formula

| TX, USA | Right | October 21, 2014

(A couple with a small child comes up to my register with a WIC transaction, which goes through without a problem until…)

Me: “I am sorry but your formula didn’t go through.”

(The couple is buying nine containers of formula at around $18 each.)

Mother: What? Let me see.

(I show them the slip and the starting balance, which shows no formula was offered through the program.)

Father: “Great… and it’s Sunday so we can’t call them. Well, take off all but one and we’ll talk to them tomorrow.”

(I nod and take allow them to purchase just the one can of formula with the rest of their items.)

Me: “I’m sorry about that but h—”

(At this moment the next customers in line, both 20ish year old females cut in.)

Female #1: *handing me $20* “I’ll buy one of them.”

Mother: *shocked* “Y… you don’t have—”

Female #2: *doing the same* “We had parents that were just like you; please allow us to help.”

Mother: *nearly to tears* “N… no, please don’t.”

(Eventually, the pair got the mother to the accept the gifts, and when the pair was done with their regular purchases, I still couldn’t believe what happened and that there were still people who believed in the simple formula of human kindness!)

1 Thumbs
2,418
VOTES

Crime Can Be A Vicious Cycle

| London, England, UK | Right | October 21, 2014

(A couple of weeks ago the bicycle that I had owned since I was eight years old was stolen, right outside my shop. I was at work at the time and the CCTV we have can’t pin the culprit as he was in a blind spot. The police have been as unsuccessful as well. As my only method of transport, I have to go by foot which takes 40 minutes. I’m behind the counter one day, when…)

Customer: “Excuse me, can I park my bicycle in here? Some guy got his stolen the other week so I don’t want to take any chances.”

Me: “Sure, just park it up by the counter and I’ll—”

(Before I can finish, the customer brings the cycle — MY CYCLE — in and rests it against the counter.)

Me: “—k-keep an eye on it for you.”

(The second the customer turns around the corner, I’m on the phone to my manager to ring the police. When he comes out of the office he notices the cycle and is just as baffled as me.)

Manager: “What’s going on here?”

Me: “A gentlemen just came in with this. He’s gone into the produce aisle but I’m certain that he’s the thief.”

Manager: “Right. You stay here. I’ll speak to him.”

(Without another word, my now-furious manager had rounded the corner and gone to have a word with the gentlemen in question. Not a second later I could hear swearing at the top of the gentlemen’s lungs as he came running down the same aisle and reached for my bike. My instinct kicked in and I held on to the back wheel as much as I could as he shouted for me to ‘f*****g let go’. He gave up sooner than anticipated as my manager charged at him, so he sprinted for the door. However, the police were waiting outside for him, and in a flurry of swearwords the crook was brought to the ground and arrested there and then. How did I know it was my bicycle? The dingus had forgotten to remove my water bottle which was attached to the frame and had my name on it! I guess crime doesn’t pay!)

1 Thumbs
2,686
VOTES

Their Logic Is Priceless

| Vancouver, BC, Canada | Right | October 20, 2014

(I work in a retail store that has deals where if you buy two of certain items, you get both at a discounted price. You cannot buy only one and get it at half the price.)

Customer: *shows me [Brand] body wash & [Brand] deodorant* “These are the same price and are on for the same ‘buy 2 for $4’ deal. It’ll still go through, right?”

Me: “We will find out once I scan them in.”

(I scan each item in individually and no deal shows up. So I ring each item in twice before having to call price check and sure enough, the deal comes off separately PER ITEM.)

Me: “Sir, it appears the deal is for each item individually. These two cannot be combined.”

Customer: “That’s ridiculous! They’re the same price and on for the same deal. I should be able to mix and match them!”

Me: “Unfortunately it doesn’t work that way, unless it’s a deal on the brand. And this time, it’s on the objects. You’d have to buy two deodorants or two body washes to get the deal.”

Customer: “But that’s ridiculous! THEY’RE THE SAME PRICE ON FOR THE SAME DEAL! Can’t you do anything about that?”

Me: “Sir, I cannot. The deal is on the items, and not the brand. If you’d like, I can ring you in for two of each and you can pick them up before you leave.”

Customer: “But if you have a deal on for chips, you can buy one ketchup and one BBQ and still get the deal! Why can’t I do that here?”

Me: “…because those are both chips. These are not the same item.”

Customer: “I get that… but they’re the same price!”

(This went on for a couple more minutes, him using the same logic. He didn’t end up buying the body wash or the deodorant. Moral of the story: you should be able to buy one yoghurt and one dish soap for a discounted price, providing they’re on for the same sale price.)

Page 328/822First...326327328329330...Last
« Previous
Next »