They Are Discounting On It

| Vancouver, BC, Canada | Working | May 16, 2014

(I work in retail, and our store’s policy on employee discounts is quite similar to most other retailers’ policies: employees are entitled to a discount on any non-sale item, and such transactions are only allowed once a week. Any large purchases, such as that exceeding $250, must be approved by a district manager. One day, my coworker walks up to my register, with a rather hefty cartload of merchandise.)

Coworker: “Hey, [My Name]. Could you page [Manager] for me? I’ve got some shopping to do today.”

Me: “Gee, I don’t know if I can. Didn’t you come in yesterday and buy a whole bunch of stuff? We’re only allowed to do this once a week.”

Coworker: “No, it’s all right. I already talked to [Manager] about this and he said it’s okay.”

Me: “Well, if he says so.”

(I page for our manager, and he comes over to manually override the register prompt, which has blocked further sales for my coworker’s ID. After I had scanned every single item.)

Me: “All right, your total comes to… $463.02?! Hold on a sec, [Manager]. Are you sure this is okay? This is her second purchase this week, and this amount normally requires a DM approval! Not only that, but some of these items are on the flyer. I thought we weren’t allowed to buy those until after the sale ends?”

Manager: “[My Name], you’ve done a great job memorizing our policies, and as your boss, I am pleased by that and I appreciate it.”

Me: “Then why are we breaking the rules anyway?”

Manager: “Did you see the f***in’ truck that came in this morning? It did a number on our stockroom, and frankly, some rules will have to be broken to free up some space for the next truck. [Coworker] is doing us a godd*** favor by emptying us out like this!”

(Later in the day, I did take a look inside the back stockroom, and my manager was right: there indeed was a ridiculous amount of merchandise. To this day, our store is still very lenient with employee discounts!)

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Arabian Plights

| Sunrise, FL, USA | Right | May 16, 2014

(I am of Middle Eastern heritage, and I speak fluent Arabic, but because of my Western name and lighter complexion, I often get mistaken for a Caucasian man. I am working on the store’s stock team, running trolleys to the store’s grocery department. A customer in a hijab stops to ask me a question.)

Customer: “Excuse me. I am looking for some [spice I’ve never heard of].”

Me: “I’m sorry, ma’am. I’ve never heard of that before. I can tell you what aisle it might be on, but not if we have it. Why don’t you ask my associate over there? He’s far more familiar with this department than I am.”

(I point to my coworker, who is about 15 feet away.)

Customer: “Okay. I will, then.”

(The customer proceeds to mutter various insults and curse words in Arabic as she looks around the aisle. About a minute of this in, I decide to respond.)

Me: *in Arabic* “You know, it’s really shameful and cowardly when a grown woman, especially one in a hijab, is insulting a worker half her age in a language she thinks he doesn’t understand. Some representative of our culture you are!”

Customer: *in Arabic, sputtering* “You speak Arabic?”

Me: *in English* “No, I just said that specific statement to throw you off.”

(The customer turned bright red with embarrassment, left her cart behind, and exited the store.)

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Talking Like Crazy (Horse)

| SC, USA | Right | May 16, 2014

(I work for a store that specializes in items made by different Native American tribes. A teenage girl comes in and starts looking around. She takes a few moments before turning to her friend and saying:)

Customer: “I wish all the Native Americans weren’t dead. It’s sad that they’re all gone.”

(I look over to my coworker, who happens to be Native American. My manager looks at my coworker.)

Manager: *to my coworker* “Why don’t you go introduce yourself?”

(The girl looked like she saw a ghost!)

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A Phoned In Service

| Bastrop, TX, USA | Right | May 15, 2014

(I’m a cashier for a retail store. Normally I’m pretty nice with one main exception: If you are on a phone, I will NOT talk to you. A customer come up to me talking on her phone and I proceed to scan up her items, giving a small smile and a nod to acknowledge her. For the most part the customer doesn’t seem to care until she’s almost done.)

Customer: “Where’s my corn dog?”

(She resumes her phone conversation as I put the corn dog on the counter next to the credit reader.)

Customer: “HEL-LO! Where’s my corn dog?”

(I silently start to put her items into the buggy while she’s STILL keeps talking on her phone as I point to the corn dog. For the next few moments she attempts to talk to me only to also talk to the phone.)

Customer: “HELLO! Are you sleepy?! Where is my corn dog!?”

(I point to it one more time as she pays with a card and takes the corn dog and receipt. As she walks off, another customer walks to the counter without a cell phone and we start to carry a conversation.)

Next Customer: “Geez, she the only thing she seemed to care about was her corn dog! How do you deal with people like that?”

Me: “Just like I just did. So, now, how are you?”

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Fishing For Tramps

| Titusville, FL, USA | Right | May 15, 2014

Customer: “What do I need to fish saltwater for shrimp?”

Me: “Just a saltwater fishing license.”

Customer: “No crawdad or lobster permit?”

Me: “Nope, just the saltwater license for $17.50.”

Customer: “Well what about freshwater? Will I need a tramp stamp for trout?”

(Right after that, he realized what he said. His friend and I were both laughing.)

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