To Give Credit, Where Credit Was Due

| OK, USA | At The Checkout, Awesome Customers, Family & Kids, Money

(I’m in my first semester of college. I’ve just had my first midterm, and unfortunately I’ve also caught a cold and am not quite thinking straight. I’m at the check out line with my groceries when I realize I’ve left my credit card back at the dorm.)

Me: *quietly embarrassed* “I forgot my credit card back at the dorm. I’m really sorry; I can’t buy these right now.”

Cashier: “Oh, don’t worry about it. We’ll just put them back.”

Me: “I really am sorry.”

Cashier: “Don’t worry about it; it’s okay. I’m sorry you can’t get these right now.”

(At this point, the customer in line behind me speaks up.)

Customer: “Just put them on mine.”

Me: *shocked* “What?”

Customer: “I’ll pay for them; don’t worry.”

Me: “You don’t have to. It’s my own fault.”

Customer: “It’s okay, really. My mother, father, brother, and I all went to [nearby college] at the same time. I have five kids. I would have wanted someone do to this for me.”

(At this point I’m near tears. She pays for my groceries and I thank her profusely. She and the cashier talk to me about my majors and tell me to study hard, which I assure them I will. Thank you, random lady, for helping me out when I made a stupid mistake! The world needs more kind people like you!)

Related:
To Give Credit Where Debit Is Due, Part 4
To Give Credit Where Debit Is Due, Part 3
To Give Credit Where Debit Is Due, Part 2

Respect The Uniform

| New Zealand | At The Checkout, Bad Behavior, Rude & Risque, Top

(I work at an outdoor/clothing store over the summer sale period, and my uniform consists of a bright red, high neck sale top. Note: I am a female, and am fairly large-breasted. I am at the counter, scanning a customer’s order through. The customer is a middle-aged leering man, and is with a friend. He is nodding at me and laughing with his friend, motioning with his hands in pretend breasts. I decide to ignore this, as I have dealt with this before and I don’t really care too much. The customer continues laughing and staring.)

Customer: “God, I bet you’re a dirty s***.”

Me: “Excuse me?”

Customer: “Yeah you heard. Look at you, with your big boobs; you must be. You’re such a s*** with your tight uniform. I hate people like you.”

(I am slightly fuming at this stage, and shocked.)

Me: “Let me put this to you straight: the only person who is going to lose anything from this is you; do you know why?”

(The customer starts to argue, but I cut in.)

Me: “Yes, my uniform is tight, but it is a t-shirt in my normal size. If you look around at my other employees, you will see that they too wear the same uniform as me. I don’t choose what I wear here. It may look different on my body compared to another’s; it’s called body shape. You think having big breasts is a choice I made? I had no control over the growth of them, just as you have no control over your receding hairline. Finally, I have the right to not serve you at all. Being rude to staff by offending their lifestyle, which you know nothing about, or over how they look doesn’t make me want to serve you. If you want, I can void this order and return everything to the shelves.”

(The customer looks shocked, and is bright red. He says nothing.)

Me: “Do you have any points of an argument as to why you felt the need to discriminate me by my body shape? If so, I would love to hear them…”

(The customer stills says nothing.)

Me: “Would you like me to continue to scan your items? At the moment, for me, it’s still a no.”

Customer: “Yes, please. I’m sorry.”

Me: “Well, I suppose that will have to do. I hope you learn some god-d*** respect.”

(I finish scanning his items, and he leaves with his friend. My manager, who is serving next to me, looks at me and laughs.)

Manager: “I was going to say something to him, but you got there first. I couldn’t have said anything better than you just did.”

No Wonder She Ran Away

, | London, England, UK | Bad Behavior, Family & Kids

(I work in one of the gift shops at a popular UK theme park. One day I notice a little girl, probably no older than eight, wandering around our shop unattended quite late in the day.)

Me: “Hi sweetie, are you all right there?”

(The girl just bursts into tears.)

Girl: “I’ve lost my mummy and daddy!”

Me: “Okay, okay. Well, don’t worry; I’ll help you look for them.”

(I take her over to a stool we’ve been using to stock up and get her sat down. I let my coworker know to inform security so they can issue a park announcement and come take over the situation.)

Me: “Now, here’s some tissues, and some water. Do you like sweets?”

Girl: “Yeah. Coke bottles are my favourite.”

Me: “Me, too! Tell you what: you clear up those tears, and we’ll fill up a pick’n’mix bucket for you, okay?”

(She smiles a bit and nods, and starts blowing her nose. About 10 minutes pass, and the girl has calmed a little bit. I’m told that security are all of a few minutes away, when a couple come into the shop.)

Mother: “[Girl], there you are! How DARE you run away from us!”

Girl: “I got stuck behind some people—”

Father: “Don’t you interrupt your mother, you little cow!”

Me: “Ah, excuse me? I take it you’re this little girl’s parents?”

(They both look at me with a mix of disgust and shock.)

Mother: “What’s it to you?”

Me: “Well, I’m not a parent, but if I’d lost my daughter I wouldn’t be insulting and yelling at her, especially since she’s literally just stopped crying.”

Father: “You rude little s***! Who do you think you are?!”

(The father gets a tap on the shoulder by the security team that has just arrived.)

Security Guy #1: “Well at a guess, I’d say this is the staff member who found your daughter and has been looking after her.”

(The girl holds up her bucket of cola bottles, squashed down as far as we can get them.)

Girl: “He let me have all of these sweets!”

Mother: “We better not have to pay for them!”

(I just about hold my tongue, but the security guys say what I am thinking.)

Security Guy #2: “Are you for real? You lose your kid and you’re worried about paying for a bunch of cola bottles?!”

Security Guy #1: “Tell you what: any complaints or questions you have we’ll sort out at the security office with all the other paper work, and let these guys get back to their jobs.”

(Just as they left, the girl gave me a hug and said ‘thank you.’ I don’t know what happened to her, but I hope the parents eventually saw sense as to what’s important in life.)