Don’t Leave Me Hanger Hanging

| MN, USA | Working | March 6, 2015

(I’m a sensitive 14-year-old girl. My mother and I take all the hangers off of our clothes at the checkout.)

Me: “Where do you want these?”

Cashier: *deadpans* “I don’t want them.”

Me: *horrified and looking around*

Cashier: “I’m just kidding kid, give them to me.”

Mom: *laughing hysterically*

In Line And Out Of Line, Part 7

| TX, USA | Right | March 6, 2015

(I’m working as a cashier on Black Friday. A man cuts to the front of the line with an armful of clothing.)

Me: “Uh, sir, you’ll have to go to the back of the line. I’m sorry.”

Rude Customer: “F*** that! No way I’m waiting that long! Just make it quick!”

Me: “No, sir. You just cut the line, and I won’t serve you.”

Rude Customer: “Oh, f*** you! Just do your job already! You’re only making this take longer!”

(At this point, the customer he cut in front of, a man in his early 20s, speaks up, quietly and calmly.)

Calm Customer: “Just go back and wait in line, man. Stop being a dick.”

Rude Customer: “F*** y-”

(The rude customer rounds on the calm one as he speaks, raising his hand in what may or may not have been an attempt at a backhand. Regardless, the calm customer catches his arm, twists it, and slams the rude customer’s face into the counter hard enough for it to make an audible thunk through the clothes. The entire time, the calm customer remains stone faced.)

Rude Customer: “Ow! A**-hole! Lemme go! You can’t do this!”

Calm Customer: “Texas law says I can use lethal force if I’m attacked.”

(He twists the man’s arm a little more, causing him to cry out.)

Calm Customer: “You don’t want that, do you?”

Rude Customer: “Ow! No! Just lemme go!”

Calm Customer: “Where are you going to go?”

Rude Customer: “Back of the line! Back of the line!”

Calm Customer: “And are you going to be patient? And polite?”

Rude Customer: “Yeah, man! Sure!”

Calm Customer: “Apologize to the nice young lady, now.”

Rude Customer: *starting to cry slightly* “I’m sorry! I’m sorrryyyyy!”

(The calm customer released the rude one, who almost looked like he was going to attack again. One look at the calm customer’s completely emotionless face seemed to make him think twice, though, and he grabbed his clothes and scampered back to the end of the line.)

 

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Smile, And The World Complains About You

| TX, USA | Right | March 6, 2015

(We’re a small store so there are only three of us this morning: manager, coworker, and I. The manager is positive and helpful and my coworker is one of the most honestly sweet and upbeat persons I’ve ever met. She has a habit of using little verbal prompts, like ‘ok,’ and ‘uh-huh,’ to encourage customers to talk. It’s midway through the shift and a customer comes barreling up to Manager and me.)

Customer: “I need help! I need help and that other one won’t help!”

Manager & Me: *after exchanging puzzled looks* “I’m sorry, how can we help?”

Customer: “I asked the other girl and she just smiled and kept saying ‘uh-huh’ while I talked. You should talk to her! She should be fired! That’s so rude!”

Manager: “I’m sorry, she… smiled?”

Customer: “Exactly! So rude! You need to talk to her!”

Manager: *to me* “I’ll handle this…”

(He shadows her around for about half an hour, deliberately steering her away from my coworker. Finally the customer’s done and the manager makes sure I’m the one checking her out. She’s still complaining.)

Me: *super cheerful* “Looks like you found some great stuff!”

Customer: “I can’t believe you let her work here! Everyone knows it’s rude to smile and say ‘uh-huh!’ I was in [Big Chain Supermarket] earlier and I could barely walk in before there was some idiot smiling and saying that! She’s horrible! She just kept smiling while I talked. She needs to find a different job. I don’t come in here for that sort of treatment!”

Me: “I can’t imagine…”

Customer: “And I’m such a nice person! I never get upset unless it’s something huge! She should be fired!”

Me: “I’m quite certain our manager will talk with her. Now, how would you like to pay?”

(I get the customer checked out and the manager makes certain my coworker is hiding when the customer leaves. Afterwards we all just sort of look at each other like, ‘well, that happened.’ My coworker looks ready to cry.)

Me: *to coworker* “Stop smiling. So rude.”

(Fortunately that made her crack up and, oddly, we haven’t had any other complaints about her smile!)

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How To Spot A Smoking Gun

| Shrewsbury, PA, USA | Right | March 5, 2015

(I manage a tobacco store and the law says we cannot sell any tobacco products to anyone under 18 and MUST card if customer looks under 30. A young girl and older woman enter store and at the door the young girl hands cash to older woman. Right away I know that she is underage and older woman is buying for her which is illegal. I know I cannot sell at this point but let them come in to see how it goes down.)

Me: “Hello, how are you? What can I get for you today?”

(Both stand there staring intently at the cigarette display without speaking. After a solid minute I ask the older woman:)

Me: “What brand do you normally smoke?”

(She turns to young girl and says:)

Woman: “Well? What do you smoke?”

(I immediately address the young girl and ask for I.D.)

Woman: *very rudely* “I’m buying them, not her!”

(I state that now I know she is buying for a minor I legally cannot sell either one cigarettes.)

Girl: *starts screaming at woman* “Grandma! WHY DID YOU ASK ME THAT? Now I can’t get my smokes!”

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Passes It No Sweat

| Okotoks, AB, Canada | Right | March 5, 2015

(A customer brings over a pair of wool socks and a large pack of toe warmers to my till. He is in his early twenties, but seems nice enough.)

Me: “Getting ready for the cold weather? I heard it’s supposed to snow.”

Customer: “No, it’s for a drug test.”

(Thinking I didn’t hear right.)

Me: “What?”

Customer: “They help me pass my drug test, every time.”

Me: “…”

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