Charged Up With Anger–If Nothing Else, Part 2

| WI, USA | Technology, Transportation

(I work at a retailer where we frequently sell and install car batteries. I am currently installing one with the customer constantly looking over my shoulder.)

Me: “Sir, one of these bolts is stripped; I will have to replace it or the car will not start.”

Customer: “I’m sure it will be fine.”

Me: “But, sir—”

Customer: “JUST LEAVE IT!”

(I finish hooking up the battery and the car does not start just as I told him.)

Customer: “Oh you really f****** up! You just ruined my wife’s $60,000 truck! I need to get an emissions test done; now it’s going to fail. Do you even know what the f*** you’re doing?”

Me: “Sir, there is nothing wrong with the truck. Like I told you earlier, the bolt needs to be replaced. I’ll be more than happy to do it free of charge.”

(I begin replacing the bolt silently, all while he is screaming and questioning my intelligence. I finish and the car starts up immediately.)

Customer: “YOU KNOW WHAT!? You don’t know what you’re doing; I don’t want your battery anymore! Put my old one back in; I’m going to the dealer!”

(At this point I’ve heard enough, and politely oblige and quickly go back in to help another customer who has been patiently waiting. 30 seconds later, my original customer rushes back into the store.)

Customer: “YOU DUMB-A**! My car won’t start! I knew you had no idea what you’re doing! And now my $60,000 truck is ruined because of your stupidity!”

Me: “Sir, your car isn’t starting because you told me to put your dead battery back in, after I had it running with the new one. Now this customer has been waiting patiently; I will gladly help you after I help this gentleman.”

(The original continues to have a fit in front of all the other customers, insulting me and my intelligence. I turn to the next customer.)

Next Customer: *in a very cheery voice* “Hi, how are you today!?”

Me: “Oh, I’m just wonderful. What can I do for you today?”

(The next customer looks at the angry original customer, then back at me with a huge grin on his face.)

Next Customer: “Yes! I have truck outside that needs a battery. Would you mind installing it for me?”

Original Customer: *lets out a moan of disgust, and storms out*

Related:
Charged Up With Anger–If Nothing Else

Let’s Play The Generation Blame

, | UK | Bizarre, History

(I am in the fitting rooms. An older customer is waiting for his grand-daughter to try on some clothes.)

Customer: “Been working long?”

Me: “No, I only do eight hours a week because of college.”

Customer: “Huh. Eight hours! I used to go to college six hours a day, and then work for 48 hours! Kids these days are lazy.”

Me: “Uh…”

Customer: “And you know what wage I was on! £1! That’s right. You kids have your ‘minimum wage’ and your ‘rights.’ I got £1 for 48 hours and some weeks, I wouldn’t even get paid if I didn’t do my job well!”

Me: “Oh…”

Customer: “So, going anywhere nice this summer?”

Me: “I’m going to Spain in July.”

Customer: “You know some people go on holiday and just go from the hotel to the beach and back again. That’s not a holiday! You should be out exploring! Is that what you do?”

Me: “Not usually. Usually I go looking at castles and other historical places. But this time I’m going with friends, sort of a last holiday before we all separate for University. So we’ll mostly be on the beach.”

Customer: “LAZY! THAT’S WHAT YOU ARE! ALL YOU DO IS STAND HERE IN THE FITTING ROOM, GABBING OFF, AND THEN YOU GO ON TONS OF HOLIDAYS A YEAR AND LIE ON BEACHES! SOME OF US WORK FOR A LIVING! IF YOU GOT UP OFF YOUíRE A*** AND GOT A JOB, YOU’D SEE YOU CAN’T JUST SIT AROUND ALL DAY!”

What Would Jesus Discount?

| IN, USA | Bad Behavior, Books & Reading, Money, Religion

(I’m ringing up a customer at a store that specializes in Christian books and church resources. She has two coupons: one for 20% off everything, and one for 40% off a single item.)

Me: “…and with the coupon, your total comes to $18.95.”

Customer: “No, no, you didn’t use both my coupons. I have two here, see?”

Me: “I’m sorry, but I can’t use both of them on the same transaction. I used the 20% because it would save you more. You can hold on to the 40% to use another time.”

Customer: “No! You have to use both!”

Me: “Ma’am, it says that you can only use one coupon per item. The 20% covers everything in your order. It’s a better deal overall.”

Customer: “Liar! It doesn’t say that anywhere! The manager at your other location lets me do this all the time!”

Me: “No, he’s pretty strict about company policy. I’m positive he wouldn’t double up on coupons. Look here at the fine print: ‘Only one coupon per item.'”

Customer: “You are a filthy liar trying to cheat me out of my hard-earned money! What is your name?”

Me: “…my name, ma’am?”

Customer: “I’m going to report you to corporate and you’re going to lose your job! What is your name?!”

Me: “My name is [name], ma’am.”

Customer: “[Name], got it. You’re going to be sorry!”

(She snatches both her coupons away, and stomps toward the door. As she storms by the line of customers behind her, another customer pipes up.)

Other Customer: “What a lovely Christian attitude you had talking to that cashier! That’s DEFINITELY what Jesus would have done!”

(The angry customer goes beet red and flees. I never see her again, and no, she never called corporate to complain.)