Back To The Future

| FL, USA | Bizarre, Family & Kids, Theme Of The Month

(I work in a store based around ‘The Old West,’ where the salespeople wear clothing reminiscent of the era. Halfway through the shift, a boy and girl around eight years old run into the store and up to me.)

Boy: *urgently* “What year is it?”

Me: “What?”

Girl: “What year is it??”

(I wonder for a moment if this is a trick question, and if I’m supposed to answer according to ‘The Old West’ theme.)

Me: “1826.”

Boy: “Are you sure?”

Me: *pulling out my old style pocket watch* “Pretty sure. Last time I checked it was 1826.”

Boy: *distraught, to the girl* “It didn’t work!”

Me: “Why? What answer were you expecting?”

Girl: “Somewhere in the 4000s!”

(They run out of the store and don’t come back.)

The Blue Sky Is Falling

| West Weber, UT, USA | Movies & TV, Technology

(‘Skyfall’ has just come out on DVD. A female customer in her 40s is looking through a shelf. She seems confused, so I go to help.)

Me: “Hi, can I help you?”

Customer: “Yes, I’m looking for Skyfall on Blu-Ray.”

Me: “This way.”

(I show her the Blu-Ray.)

Customer: “Thanks.”

(I ring the customer up, and she stares at the DVD when I hand it to her.)

Customer: “That’s not the right one.”

Me: “Really?”

Customer: “Yes, it’s Blu-Ray.”

(I check and it definitely is Blu-Ray.)

Me: “It is Blu-Ray.”

Customer: “It’s not blue!”

One Good Store Deserves Another

| Lincoln, NE, USA | Crazy Requests

(I’m stationed at the front register, and so most phone calls and customer questions go through me. An hour into my shift, the phone rings.)

Me: “Thank you for calling Walgreens at [intersection]. How may I help you?”

Caller: “What’s the address for the nearest CVS?”

Me: “Ma’am, you’re calling Walgreens.”

Caller: *irately* “Yes, and I want you to tell me where CVS is!”

Me: “Well, I’m at [intersection], and there’s one right across the street, if that help—”

Caller: *hangs up*

(The incident is a little odd, but new customers come through my line almost immediately, and I forget about it. Three hours later, a customer comes in and heads straight for my register.)

Customer: “What are the hours for the CVS pharmacy?”

Me: “I’m not sure, ma’am. You’re actually in Walgreens.”

Customer: *irately* “Yes, and I want to know the hours for CVS!”

(At this point, I realize that this is the same customer I’d spoken to on the phone.)

Me: “I don’t have any idea. We aren’t actually affiliated with CVS, but—”

Customer: “GOD, you don’t have to be so rude to me! I’ll call your manager!” *storms out*