Common Sense Abhors A Vacuum

| Vancouver, BC, Canada | Bizarre, Language & Words

Customer: *whispering* “Faaaaaaahkew…”

(I am slightly ticked off by this. I didn’t say or do anything to the customer for him to say ‘F*** you’ unprovoked.)

Me: “What!? Say that again?!”

Customer: *whispering* “Vhaaaaaaaaaakeeew…”

Me: “Wait, are you asking where the vacuum cleaners are?”

Customer: *nods*

Me: “Right this way.”

(Sometimes, you have to be patient with customers.)

They Are Gnat Worth The Trouble

| Massapequa, NY, USA | At The Checkout, Bad Behavior, Money

(I am working in a women’s clothing store. When an item is marked down, we put a red line through the barcode of the tag attached to the piece of clothing. A customer and her daughter in her 20s bring up a dress.)

Customer: “Hi, we found this on the sale rack.”

(I scan it. It comes up full price. Confused, I check the tag; there is a black line through the barcode, instead of a red one. Someone must have marked it down by accident, realized their mistake, and tried to correct it by drawing a black line over the red one, instead of just printing out a new tag for the dress. And then someone else misunderstood the black line and put it on the sale rack anyway.)

Me: “Ah. Okay, so I’m afraid this is actually full price—”

(The two customers’ eyes flash, and I know I’m in trouble.)

Customer: “But this was on the sale rack.”

Me: “I know. I’m so sorry for the confusion. I think what happened is, someone accidentally marked this down, but realized their mistake.” *I show her the tag* “See, we usually put a red line through it; this is black. It came up full price when I scanned it.”

Customer: “Well, that’s false advertising!”

Me: “No, no, it’s not. It was just a mistake someone else made when they put it back. I’m sorry about that.”

(The customer and her daughter exchange a look.)

Customer: “Well, it’s really your attitude that’s the problem.”

Me: *flabbergasted* “What attitude? I’m just explaining what happened.”

(The daughter laughs condescendingly.)

Daughter: “Come on. We don’t have time for—” *she gestures at me with a flick of her wrist* “—this little gnat.”

Me: “I was just—”

(Another customer at the other register chimes in.)

Other Customer: “It’s not you.”

(We all look over. The other customer is looking through her pocketbook for her wallet, but it’s clear she’s talking to me.)

Other Customer: “It’s not you.”

(My customer and her daughter shut up. They leave the dress on the counter and walk away. My manager walks up, and I wonder if I’m in trouble.)

Manager: “What was THAT all about?”

Other Customer: “It wasn’t you. Seriously, they were really mean.”

Manager: “Ah, okay. That’s what it sounded like. Don’t let them get to you.”

(To the other customer, thanks for putting in the good word for me! It made me feel less like a gnat!)

The Customer Has Been Tagged

| USA | Liars & Scammers, Theme Of The Month

(I work at a big retail chain where I am working the self checkout. A customer comes over to the self checkout with an arm full of shirts. As she walks over, I see her pull all of the tags off and slip them into her purse. She then waves me over.)

Guest: “Miss, these shirts don’t have any tags. I’ve seen them on the sales table for $2 each.”

Me: “Okay, I will call the fashion department and ask them if they have a $2 sale.”

Guest: *face goes pale* “No, it’s $2 off, believe me.”

Me: “…or the price tags could be in your purse.”

Guest: “F*** you!” *throws shirts on the ground and storms away*

Coworker: “What happened?”

(I tell my coworker the story and he laughs.)

Coworker: “Oh yeah, she comes in here all the time and does it. Most of the time she bullies or screams until she gets her way, or gets kicked out. I can’t believe you had the guts to say that.”