Various Degrees Of Rudeness

| MO, USA | Right | March 31, 2016

(I work as a cashier in a college town. I have already graduated but remain to work until I can find a job with my degree. It’s a busy day when an older man, in about his 60s, comes to my line. I know him to make rude and often sexist remarks at the expense of those around him. Behind him in line is a lady about the same age with her own shopping.)

Male Customer: *jokingly, as I start scanning his items* “So, you’re paying for my groceries today, right?”

Me: *trying to be polite and joking in return* “Well, if I could afford to do that, I wouldn’t be staying here to work on paying off my student loans!”

Male Customer: “Well, you should have had that figured out before you graduated high school!”

Me: *shocked, I try to remain good natured* “That would have been nice; not everyone could be so lucky. My first two years were paid for with scholarships, but the rest of my schooling was still very expensive.”

Male Customer: “My boys had it all figured out. You really shouldn’t be in college if you can’t pay for it.”

(The female customer behind him, obviously annoyed, starts to stand up for me as I continue scanning his items.)

Female Customer: “I know it’s hard these days. Everything is based on your income and tuition is so high. Good for you for getting an education. What was your major, dear?”

Me: “Thank you. I majored in environmental geology.”

Male Customer: “You’re never going to get a job.”

(Sadly, this isn’t the first time I’ve heard this. He’s already upset me in the past, so I’m determined to not let him do so again.)

Me: “Oh, I think I will. I’ve already had three job interviews, so I think my chances are pretty good.”

Male Customer: “Not with a degree like that. My boys majored in something smart, parks and recreation. They got good jobs and make more money than I ever thought possible.”

Me: “Well, that’s great for them. I’ll find a job here soon enough, and I’ll make plenty of money to cover the rest of my loans. Here’s your receipt.”

(He took his items and left, but not before summarizing that I would be working there with my worthless degree. I started ringing up the female customer’s items, obviously upset even though I had tried to not show it. She told me that she had known the old man since high school and his whole family did nothing but whine and complain about everything. She also told me that she was very proud of my education and wished me luck on my job search. If it weren’t for her, that man would have ruined my whole day!)

Layaway Stayaway

| Franklin, TN, USA | Right | March 28, 2016

(I work for a women’s clothing store that has filed for bankruptcy and is going out of business. We have a customer that will put things on layaway and then forget about them until we call her to come pick up her stuff. About a month before we are going to close for good, she comes into the store.)

Customer: “I just heard you’re going to close! That’s awful. I love this store!”

Me: “I’m sorry, too. You’ve been a good customer of ours.”

Customer: “Well, I’m going to get some things while I can!”

(She shops for about half an hour before coming to the register.)

Customer: “I’d like to put these things on layaway, please.”

Me: “Of course, ma’am, but I have to tell you that all merchandise must be picked up before [date], because we will be closing our doors shortly after.”

Customer: “Of course. Of course. I understand. I’ll be back in to pick everything up next week.”

(I process the layaway and take her deposit payment of about thirty dollars.)

Me: “All right, ma’am, your layaway has been processed, and, just to remind you, it has to be paid for and picked up by [date]. We’re closing our doors a couple of weeks after that and we can’t have any merchandise left in the store. Any layaways left here will be returned and refunded.”

Customer: “Of course, I’ll be in next week! I promise!”

(Sure enough, the final day comes, and we’ve called her numerous times to tell her she has to pick up her things or have us return them for her, but she hasn’t come in or returned our calls.)

Boss: “Well, we have to do a return and process a refund.”

(We did the return, but she had paid in cash, so she would have to come into the store to pick up her refund. Two weeks later, after many voicemails, she has not come in to pick up her cash.)

Boss: “Lunch is on [Customer] today. She’ll have to go through the bankruptcy court now to get her money back.”

(To this day, I have no idea if she ever remembered she had left cash at the store.)

It’s Been A Hard Year

| USA | Right | March 27, 2016

(The customer approaches the register, puts out an open bag of licorice, and a receipt.)

Customer: “I bought it for Easter and it was hard as a rock.”

(The receipt is dated for March the year before.)

Me: “Ma’am, it’s over 30 days. I can’t return this.”

Customer: *yelling* “But I bought it for Easter!”

Schedule To Work Isn’t Working

| USA | Working | March 27, 2016

(I work for a temp agency for a few weeks before one of the companies asks for me to come back the next day. I work for them for a bit through the temp agency until they ask me to apply to work there full time. A couple weeks after I’ve been officially hired the following occurs.)

Me: *checking the schedule and realizing I’m not actually on it yet, I comment jokingly* “I guess I’m not scheduled to work this week.”

Boss: “What?”

Me: “Yeah, I’m not on the schedule.”

Boss: “Really?” *checks schedule*

(We both laugh it off. Two months later I realize I’m still not on the schedule — not a problem, as our hours are very regular and I’ve been coming in anyway. We are in a team meeting:

Boss: “[New Team Member] is new and they’ll be working in [area]. We’ll get you on the schedule next week.”

Me: “Will I be on the schedule next week, too?” *laughing a bit*

Boss: “Wait, you’re still not on the schedule?”

Supervisor: “There are two pages. Did you check the second one?”

Me: “My last name is almost at the end of the alphabet so I always check at the end of the list first.”

(The supervisor checks both pages then goes silent.)

Boss: “Well, thank you for coming in anyway.”

(Everyone laughs.)

Doesn’t Ad-here To The Ad

| Orlando, FL, USA | Right | March 26, 2016

(I work in a large retail store selling fitness equipment and tools. It is a slow midweek shift when an older gentleman walks in.)

Me: “Hello, sir, welcome to [Store]. How can I help you today?”

Customer: *has a newspaper ad in hand* “I will take one of these today!” *pointing at a treadmill*

Me: “Okay, sir, that is no problem. Let’s go over to the register and we can finish up.”

(The customer follows me over and I ring the order.)

Me: “Your total today comes to $645.32.”

Customer: “WHAT! The ad clearly lists that as $49.99!”

(The customer shoves the ad in my face.)

Me: “Sir, that price is for the rubber mat that goes beneath the machine.”

Customer: “This is absurd! You punks are scamming me and others! I will never shop here again!”

Me: “Sorry, sir. Learn how to read an ad, and have a great day!”

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