Due to a recent string of “snatch and run” thefts, my store has implemented a policy that states customers can’t wear sunglasses or have hoods while in the store. That’s simple enough for most people, once they hear the explanation. But there’s always one…

This guy pulls in at about two in the morning, prime time for one of these thefts, and gets out of the driver’s seat.

Remember that. He got out… of the DRIVER’S SEAT.

He’s wearing big sunglasses with his hood up over his face.

Me: “Sir, I have to ask you to remove your sunglasses and hood.”

I explain the policy.

Customer: “I’m legally blind! I have to wear these, and you can’t ask me to remove them!”

Me: “Sir, you drove here.”

He suddenly wasn’t very interested in his “shopping” anymore.

As I’m walking into a store, I notice a vintage Oldsmobile out in the parking lot with its lights on. I go inside and walk up to the service desk.

Me: “Could you page the owner of the vintage Oldsmobile outside? They left their lights on.”

The girl looks at me like she has no idea what I am saying.

Employee: “Is it your car?”

Me: “No.”

Employee: “Is it in your way?”

Me: “No.”

Employee: “Then I don’t know what you mean.”

I am a cart attendant but backup as a cashier if it gets busy. One day, these two full school buses pull up with a bunch of high schoolers. This is far from the norm, and I’m still not sure why they went out of their way to come to our store.

I get called in because there are now a ton of high schoolers waiting in line to check out and get back on the bus. I come in from outside, jump on a register, and wait on my manager to bring over the cash bag since this is the first time we have used this register today.

Me: “Apologies for the wait.”

I hear this one dude whisper:

Customer: “Oh, great. We got the slow cashier.”

I make eye contact, and he knows I heard him. He just smirks.

My manager shows up shortly afterward and hands me the bag, filled with nothing but coins, as the bills are already underneath the removable tray — but they don’t need to know that. I start checking people out, and I finally get to this guy; he’s only about third in line, and he’s paying cash. Everyone else up to this point has paid with a card.

I ring up his stuff. It’s something like $7 and he pays with a twenty.

I proceed to give him his change in all quarters. He gives me an “Are you f****** serious?” look.

Customer: “Can I have some bills instead of just quarters?”

Me: *Putting on my fake customer service voice* “Sorry, I only have coins right now. You can wait for my manager to come back with the bills if you want, though.”

He declined, grabbed his receipt, and walked toward the doors, clearly annoyed that he just got about $13 in just quarters. Only then did I pull out the stack of bills from their hiding place and continue checking people out as normal.

I got a few snickers from the group immediately afterward, but no one sold me out to him when he turned around and asked, “What’s so funny?”

I can only imagine how annoyed he got when he found out that other people after him got bills back instead of just coins.

Be nice to retail workers, people! They got enough crap to deal with and don’t need your BS commentary on how they do their jobs!

A very sweet “little old lady” customer comes in on a particularly slow day. I show her around the store and chat about our products and life in general for about half an hour, the whole time thinking I am putting in the customer relationship time and laying the groundwork for her future business. Then, she turns to me and says:

Customer: “You’re a very nice young man. Where do you work?”

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I Do Work Here, Does Not Work Here, Part 2
I Do Work Here, Does Not Work Here

A customer walks past me. I want her to know I’m here and not ignoring her.

Me: “Good morning, ma’am!”

Customer: “That’s it! I want to talk to a manager! Too many people have said hello to me. You’re all too happy to be doing your jobs!”

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