Not So Closed Minded, Part 5

| New Zealand | Holidays, Theme Of The Month

(I work in a Christmas shop that opens for three months every year. Due to this, we often get shop space on the outside of a large mall or away from the main facilities. There’s no bathroom, so when we have to, we lock the store, leave a ‘back soon!’ note, and run. As I am returning from a bathroom break that took less than five minutes I see a woman pulling on the locked doors. Knowing I wasn’t going to be long, I only dropped one of the two deadbolts, and locked it with a key. It would not open when I tested it. As I walk towards her the woman kicks & wrenches the door open, even getting her son involved to pull. They manage to open the door!)

Me: “Ma’am, the door was actually shut and locked!”

Customer: “What? ”

Me: “We were shut temporarily, and the door was locked!”

(I check the door, and she has managed to pull the bolt out from the socket, and has forced the other door in!)

Customer: “Oh. You should have put a sign up! I didn’t know you were closed!”

Me: “Ma’am, there is a sign—” *points to the A4 sign on bright red paper* “—and you had to notice you struggled with the door?”

Customer: “That’s why I kicked it!”

Me: *boggle*

(Thankfully she hadn’t kicked through the GLASS doors, but I spent half an hour running around after her four-year-old son who decided snow globes should bounce. They didn’t buy anything.)

Related:
Not Very Closed Minded, Part 4
Not Very Closed Minded, Part 3

Texan Bull In A China Shop

| ON, Canada | Bad Behavior, Bigotry, Hall of Fame

(I am Canadian; I was born in Canada and have lived here all my life. I don’t look Chinese at all, though my hair is brown. This day a racist customer decided I was Chinese.)

Customer: “Hey c****! Hurry up; we didn’t let you in this country to laze about!”

Me: *calmly* “Nice accent. Where are you from?”

Customer: “Texas. Now, d*** well hurry up! I have places to be!”

Me: “Well, first off, you’re Texan so you didn’t let me into the country. Second, my mother may have come to Canada 30 years ago, but it was from England where she was born and her great-grandparents were born! Third, my father’s family emigrated to Canada from England in 1926! So, no, I am not Chinese! Now get out of MY country!”

Customer: “Call your manager! Right now! I’m getting you fired!”

Manager: *who heard the whole thing, in his best accent* “You need to tell this c**** something, sir?”

(The customer ran away from my manager: a very annoyed, very big, Chinese man.)

Had No Doubt She Was In The Wrong Place

, | TX, USA | Funny Names, Holidays, Theme Of The Month

(It is about a week before Christmas and I am opening the clothing store I manage by myself. I run to the food court to grab some breakfast, and when I returned to the store there was a middle-aged woman standing in front of the doors.)

Me: “Good morning!” *I bend down to unlock the doors*

Customer: “Hi! What time do you open?”

Me: “We open at 10:00, and it’s about a quarter ‘til right now. I’m just gonna eat this really quick and open the registers and then I’ll open up the store.”

Customer: *cheerfully* “Oh, okay! Take your time!”

(While I eat and finish up my opening procedures, the customer just paces in front of the windows, looking intently at all of our window displays. I end up opening the doors a few minutes early, and while I’m placing the signs outside the doors she walks in and heads straight to the registers. I figure she’s wanting to purchase a gift card since she’s not looking around the store. I walk back to the registers to assist her.)

Me: “So, what can I help you find today?”

Customer: “I’m just here to pick up the No Doubt vinyl.”

Me: “Um, I’m sorry; I’m not quite sure what you’re looking for.”

Customer: *sighs* “You know, the vinyl!”

Me: *confused* “We have a men’s cologne called Vinyl. Is that what you were looking for?”

Customer: *sighing loudly* “No, not cologne! Vinyl! You know, like a record! The No Doubt record!”

Me: “Yes, ma’am, I know what records are, but we don’t sell them here.”

Customer: *starts glaring at me* “What?! What do you mean you don’t sell it here?”

Me: *gesturing around the store* “We sell clothes, shoes, and accessories, but no music. I’m sorry.”

Customer: “But I spoke to you on the phone not even 30 minutes ago, and you said you’d hold the vinyl for me! Why would you say you’d put something on hold that you don’t even sell?”

Me: I’m very sorry, ma’am, but as you can see, I’m the only one here, and I haven’t spoken to anyone on the phone all morning. I also would never tell someone we would hold a product that we don’t even carry. Are you sure you’re in the right store?”

Customer: “Well, this is Hot Topic isn’t it?!”

Me: *sighing* “No, ma’am, that’s next door. On your left hand side.”

Customer: *suddenly cheerful again* “Oh, why didn’t you just say so?”

(I have no idea how she stood outside my store staring in the windows for 15 minutes and didn’t realize she was in the wrong place!)