Not Very Closed Minded, Part 5

| England, UK | Crazy Requests, Extra Stupid

(I work on Sundays; in the UK, the law states our shop can only be open for six hours. We close at half past four, but the staff stay until 5 pm. It’s quarter to 5, and I notice a woman in our car park, looking at the items we have outside. She looks at the door, and I think she’s seen the sign that says our opening times, so don’t shoo her away until I notice her picking some items up, and moves towards the door, only to find it locked. She rattles the door.)

Me: “We’re closed, sorry!”

Customer: “What?”

Me: “We close at half past four!”

Customer: “What?”

Me & Manager: “We’re closed!”

Customer: *shouting to her little boy* “[Name]! Get here. They’re closed!”

(Thinking that’s the end of it, we go back to what we were doing. Suddenly she bangs on the door.)

Customer: “…does this mean I can’t buy anything?”

Related:
Not Very Closed Minded, Part 4
Not Very Closed Minded, Part 3

Dozed And Disrobed

| NY, USA | Holidays, Theme Of The Month

(I work at a popular women’s clothing and lingerie chain. It’s around five pm on Christmas Eve, shortly before we close. A middle aged man hurries in and has me direct him to our very diminished bathrobe section.)

Customer: “…you only have four bathrobes? I need a medium for my wife and these are all extra small!”

Me: *trying to joke a little* “Yeah, looks like the elves cleaned out all of the robes, I’m sorry about that. Do you think she would like pajamas instead? We have quite a few flannel sets left in medium—”

Customer: “No, she said she wanted a robe! Don’t you have any more in the back?”

Me: “I’m sorry, but I’ve checked the back a few times for other customers today, so I know for sure that these are the only few we have left in the store.”

Customer: *raising his voice and throwing his hands in the air now* “I don’t believe this! It’s f****** ridiculous that this is all you have!”

(He storms away from me and out of the store before I can reply. My manager, who had been behind the cash register during this, came over to me, shaking her head.)

Manager: “What’s even more ridiculous is that he waited until CHRISTMAS EVE to go shopping and expected to find the stuff he was looking for…”

Being Mis-LED

| Indianapolis, IN, USA | Holidays, Theme Of The Month

Customer: *to small child* “No, honey, get away from those. They have lead in them.”

Me: “Ma’am. They are Christmas lights. They are LED Christmas lights.”